- Scheduling jobs and control of technician’s schedule. - Ordering and parts accounting. Work with Excel. - Dealing with warranty claims and warranty companies. - Dealing with operational documents. - Handling payments and invoices.

Listening to operator’s calls and pointing out mistakes in order to improve buyout rate. Ensuring quality standards are followed. Giving reports on daily operator calls. Monitoring couriers during product delivery. Assigning delivery operations to couriers.

Работа с Google Docs. Сбор и анализ информации. Выполнение задач руководителя. Организация рабочих дней руководителя.

Booking chimney and Hvac cleaning services for clients. Preparing invoices and account details. Writing out cleaning reports. Managing schedules of technicians. Maintaining good customer relations. Worked in New York and New Jersey area.

Proof reading all texts, essays and articles that were written by the writers. Ensuring that all articles are written up to standard in order to boost sales and create a good company image.

Working with CRM system. Working on applications from clients. Outgoing calls to clients as well. Client success management. British/Dutch and South African clients.

Answering and receiving calls. Solving customer’s problems. Working with CRM system. Worked mainly with clients from North America. Решение проблем возникающих у клиентов. Работа с CRM.