- Keeping the projects' scenarios up-to-date; - Assisting the call center specialists during their calls via chat; - Providing customer support both in Russian and English over the phone.

- Controlling and coordinating all the processes to ensure the efficient functioning of the kindergarten; - Assisting teachers and children to follow daily routine; - Consulting visitors and signing up newcomers for the classes; - Updating the client database.

Negotiations, sales of exhibition space and equipment, pre-and post-contract administration. Drafting and translating exhibition-related documents (manuals, contracts, price-lists) . Liasing with exhibtion mounter, logistic companies, and other services providers. Searching for international media partners and setting up cooperation agreements. Social Media Marketing (publishing news in the company LinkedIn account). Staff records managements (maintaining employee's personal history folder; drafting labour contracts, company regulations and orders). Updating and extending the clients base through open sources as well as by attending international trade shows.

Assisted the English-speaking clients: • Providing full customer support to the Customers (by telephone, via correspondence and live chat); • Handling and resolving customer complaints; • Performing indirect sales.

- Accompanying VIP-guests, performing conseсutive interpretation, coordinating personal driver (IAAF World Championships, Protheatre festival, Paralympic Games Sochi-2014); - Registering participants, coordinating boardrooms, managing organizational issues ( International investments Forum, Open Innovations Forum, International Congress of the Orthodox Youth); - Translating articles, reports (Sheredar Foundation, Great British Nannies, United Nations: UNDP, UNFCC); - Exhibition assistant (welcoming the visitors and helping them to get around the exhibition, ensuring their security, overseeing the show-pieces be safe from damage and function properly).

Administrative support of the service department: - processing inquiries (via phone and e-mail), preparing official answers; - translating working documentation: business letters, quotations, specifications, technical descriptions; - drawing up quotations and contracts, controlling payments; - ordering spare parts, working with freight companies and courriers, compiling customs' documentation; - arranging meetings, taking minutes and following them up; - scheduling and organizing business trips: booking flight/train tickets, hotels, taxis, preparing business trip permits and accompanying letters.

Assisted executive chefs from New Zealand, Australia, and France. Translated the recipes and the menu, interpreted during the meetings and daily communication. Handled private assigments. Coordinated the personal driver. Set up the staff schedule and maintained the timesheet. Negotiated with the suppliers, ordered products and ware goods. Supervised food service and stock-take.

- Wrote reports, interviews, articles, reviews, and informational notes specialized on sport, culture, and youth policy for regional weekly newspapers. - Maintained the web-site. 2008 Special prize of the Republican competition among sport journalists. Prizes of Republican competitions "Sport in the Mirror of Kazakhstan Mass Media" for The Best Article and The Best Photo. 2007 Letter of gratitude from the governor of Pavlodar city for the Active participation in the public and cultural life of the city of Pavlodar. 2004-2006 Diplomas of Pavlodar regional Department of Physical Culture and Sports for the coverage of sport achievements in mass media.