Hosting Guests by the standards that the Rezidor Group established, aiming to serve them the %100 Guest Sattisfaction thus helping our guests individually with the best service is one of the prior duties of Guest Service Rep. here at Radisson blu Atakoy. Being shaped by the team work, the system of Front Office bears a great importance for both the Hotel operation and it's visitors. Fullfilling our guests' requests with the rich options that the Rezidor group provides can be fully sattisfying only when it is served with the utmost sincerity. Coming up with practical solutions to our guests' requests or claims, plays a big role for us to improve ourselves into better everyday and for our guests in the standings of %100 Guest Sattisfaction job policy.

At one of the most crowded and visited cities in the world Istanbul, hotel management requires a number of qualifications individulally for each department at the hotel so that there is minimum room for failure. Front office being the main arm that reaches out to every department requires, systamatic work in order to be prepared for every possible operation at all times, communucation in order to stay in touch with every department to make sure that guests' expectations are responded. The main duty of a front office supervisor at Tunel Residence is to maintain the workflow and make sure to get the best performance from the front office. Managing the front office clients may be very stressful at times, a supervisor needs to keep his standing stable but must be as flexible at times in order to answer his collegues needs in order to motivate the team.

Working as a front office supervisor at Julian Club Hotel requires a positive energy and strong negotiation abilities to establish the rates with the negotiated agencies, coordinating the employees of the front desk (bellboys and the receptionists) and pleasing the guests with the work that the team is putting up. Helping with the hotels reputation, my goal has always been to leave a good impression on the visitors. At a very friendly atmoshphere in Julian Club Hotel we managed this with patience hospitality and an optimistic perception.

Managing the reservations and getting the rooms organized as required before actual check in, forms the content of reception. Receptionist's due may differ correspondingly to his shift. With hospitality being one of receptions main objects, receptionist targets to fullfil guest's desires during their stay and to assist them in a friendly way. Front office being the very first place where the guests are welcomed, plays a bigger role to leave a good impression than the other departments at a hotel. Therefor among a receptionist's top priorities, the quality of the conversation and presentation carry a great value.

Tubby Builder INC. is a corporation that hires workers for construction yards or constructioıns to buld or renovate. Workflow specialist hires a number of workers and directs them separately according to their masteries. Their contracts and insurances are put together by the HR workflow specialists. Workflow specailist also focuses on the work that employee is putting up, so he continously follows up the work by checking in with the clients and visiting the work at buildings that are under the companies responsibility. In order to maintain a trust worthy relationship with clients it is highly important to finish the given job as promised and as signed at the contract. With a scheduled work plan, workflow specialist intends to get the best performance by assigning the right person for the job.