- Owned technical delivery of platform features across engineering, product and client teams (~200 production deployments annually for AdTech platforms (SSPs / Ad Servers), full product lifecycle (requirements → release → support)) - Reduced infrastructure costs by 10% YoY through optimization initiatives - Provided technical support and solution consulting for enterprise clients using RTB platforms - Coordinated roadmap execution with engineering, product and business stakeholders - Since June 2025 managed account relationships for 3 enterprise clients, negotiating billing, contract and strategic questions

iGorts program participant: http://diaspora.gov.am/en/programs/25/fellowship Media: - http://am.mir24.tv/news/128546 - http://diaspora.gov.am/en/persons/82 - Supported relocated businesses and capital at Ministry of Economy - Developed Armenia Transformation Strategy (till 2050) at Prime Minister Office

- Built and scaled online education platform from 0 to 450+ clients across 12 countries - Managed team of 48 coaches and 5 employees, overseeing operations and product delivery Media: - https://journal.tinkoff.ru/chess-school/ - https://www.armmuseum.ru/news-blog/achess-international-school-of-chess

- 20 interns hired and adapted through internship program in IT - Marketing and organizational support on other projects

- Conducted 15+ educational courses in Marketing, Soft skills, etc - Led educational and motivational activities for employees

- Launched 15 B2B chatbot products for enterprise clients (Mars, Diageo, Schneider Electric) - Defined product requirements and conversation algorithms - Coordinated development with engineering teams and validated new features - Delivered product onboarding and user training for client teams

Completed internships in research, consulting and marketing companies, gaining experience in data analysis