Key Account Manager (Tax Free Serviсe) • Delivering Tax Free Service sales targets with Top Russian Accounts and Global Accounts presented in Russia (TSUM, Bosco Group, Louis Vuitton, Dior, Prada, RLG, Mercury Group, и etc.) • Responsible for acquisition of new clients • Supporting clients with guidance about products and services • Providing appropriate training to shops personnel, improving client’s personnel knowledge and ability to maximize Tax Free Service effectiveness • Growth strategy development for clients • Analyzing business statistics, present results • Controlling the receivable to minimize bad debts exposure • Defining the contract terms & conditions with clients • Manage the assigned merchants’ portfolio, deliver regular customer’s visits and fully document customer exchanges in the CRM Key Achievements: 1. +39% Ix YA EBITDA 2. +27% New clients affiliated

• Deliver top customers sales volume targets • Negotiation with customers on trade terms (in cooperation with the distributor) and joint business planning • Customize initiative presentations and available marketing activities and present it to customers • Listing of all dedicated initiatives • Implementing in-store/on-shelf equipment relevant to brand-channel strategy • Negotiate and deploy effective POGs, control POG Maintenance • Maintenance of effective matrix/PSKUs by customer • Advertising&Promo budget management by customers • Field visits to control the performance of customer and distributor • Field co-visits with RD personnel to coach on COTY strategies and in-store presence improvement • Detailed sales analysis and reporting, competitive activities tracking • Ad-hoc reporting customers information: prices, promo, etc. • Ad-hoc requests by Trade Marketing teams (Example: to control Marketing Research inside customer stores, photo reports, photo permission for audit merchandisers, etc.) • Joining COTY company happened due to merger of COTY company and P&G Perfumery & Hair Care Professional Departments Key Achievements: 1. +55% Ix YA volume growth vs company average in 2016 with Podruzhka customer behind standard planogram implementation in 162 stores 2. +200% Ix new products distribution (Mexx, James Bond) in Ruble Bum stores in 2016 vs regular listing behind outdoor co-promo, + 100% Ix ROI vs plan

• Delivering section (9-15 hypermarkets) volume sales targets • Achieving targets in stores on distribution, pricing, shelving and planograms, merchandising and promo activities • Resolve customer complaints through customer engagement, investigation, and development of solutions • Management of merchandisers team: 30 merchandisers and 2 supervisors Key Achievements: 1. +3% section volume Ix vs target in 2015 behind + 43% local promo negotiated and executed directly with Hypermarkets Management 2. +7% Hair Care volume Ix vs YA in Okey Hypermarket Noginsk behind shopper based behavior category redesign (planogram changed)

• Leading of Sales Department Trade Marketing communications • Initiative Master Plan coordination • Initiative products quota management • Distributors promo funds management • Management of a group of 7 specialists • Coordination of corporate trade marketing programs (Multi Brands Initiatives) • Coordination & budget management of Consultancy programs (500+ people across Russia) • POSM production, logistic coordination and control of use • Events management • Consumer loyalty program Key Achievements: 1. + $80 M per year savings behind internal initiative communications digitalization – development&deployment single web-portal “One Stop Shop” 2. Initiative Toolkit delivery quality upgrade: +20% growth of toolkit quality and reliability, -50% of toolkit delays behind close collaboration with Category Trade Marketing, Logistics and other Corporate Trade Marketing Teams 3. 1 specialist promotion

• Sales analysis&planning of drugstores • Development, coordinating and result analysis of promo programs • Marketing research of regional demand, competitors environment • Pricing • Stock management optimization • Improvements for analytical accounting system • Control of base assortment availability and out-of-stock analysis

• Sales analysis, assortment & pricing policy, merchandising standards deployment, trainings for sales ladies • Market research, coordinating of in-store trade marketing programs