- Financial & Admin Support: Managed contracts, payments, and procurement cycles in line with budgetary procedures. - Event & Logistics Management: Organized internal events and workshops, handling everything from venue setup and technical equipment to vendor coordination. - Executive Assistance: Provided high-level support to leadership, including complex travel booking, mission requests, and guest reception. - Communications & Presentations: Created PowerPoint presentations for internal use and maintained departmental documentation and meeting minutes. - Operations & Inventory: Oversaw office upkeep, digital/physical inventory, and vendor relations to ensure seamless daily operations. - IT & Technical Liaison: Acted as the primary contact for IT troubleshooting and digital platform management. - Technical Liaison: Served as the primary interface with IT and service providers to resolve technical issues and maintain the department’s digital workflow efficiency.

- Office Operations & Procurement: Structured and optimized office storage and supply chain functions, managing the full procurement cycle for essential goods to ensure uninterrupted operations. - Logistics & Distribution: Coordinated with transport and medical companies for the secure dispatch of medical supplies, ensuring timely delivery and logistical accuracy. - Regulatory Documentation: Managed specialized document workflows and compliance records related to medical shipments and third-party service agreements.

- Executive Support & Multilingual Communication: Provided comprehensive administrative support to the Director and Deputy Director, including professional translation and interpretation (English/French) and drafting official correspondence. - Government Relations & Compliance: Facilitated liaison with local and state authorities to maintain productive working relationships and managed migration compliance/registration for foreign nationals. - Logistics & Travel Management: Coordinated end-to-end travel arrangements, including complex itineraries, visa support, and hotel bookings for leadership and international staff. - Financial & Analytical Reporting: Prepared monthly financial reports and conducted regular media monitoring/press reviews to keep the executive team informed of relevant local developments. - Office Management: Directed office operations and facility maintenance to ensure a high-standard working environment and seamless daily workflows.

- Team Coordination & Group Dynamics: Led international volunteer teams, overseeing daily operations and implementing team-building initiatives to ensure high levels of engagement and productivity. - Conflict Resolution & Mediation: Acted as a primary focal point for resolving interpersonal and operational conflicts, maintaining a collaborative and positive group environment. - Facilitation & Training: Designed and delivered interactive workshops and training sessions focused on capacity building and fostering cohesive team dynamics in multicultural settings.