- Консультирование клиентов по текущему ассортименту товаров и услуг, ценам и специальным предложениям

Работа с гостями, работа в бару Очень внимательны и приятный контакт с гостями и коллегами.

- managed all check-ins and check-outs in a courteous and efficient manner - selected and blocked rooms for arriving guests; confirmed online reservations; - managed all cash and credit transactions and prepared reports in accordance with hotel’s standard policies and procedures with Hotelogix software - addressed stressful or emergency situations - contributed to front desk sales generation by booking walk-ins, upgrading room reservations and offering additional perks - reached 80% room occupancy target by promoting hotel services and amenities

- passed the way from opening the facility to becoming one of the most popular bars in the city - organized all processes of internal communication - implemented the efficient system of staff hiring, control and motivation - created the brand and the story of the bar - during 13 years, the cafe was enlarged 3 times (and turned into restaurant and banqueting hall)

- implemented the HACCP system in the bread production - made workers' salary calculations and implemented the motivation system - contacted authorities while carrying out the food safety controls - negotiated with existing customers and looked for the new

- part-time job during high school education period - provided excellent wait service - took customer orders and delivered food and beverages - made menu recommendations and shared information on clients satisfaction with restaurant patrons - was assigned as the shift chief everywhere where worked