Больше информации по резюме будет доступно после регистрации

Зарегистрироваться
Was more than two weeks ago

Female, 38 years, born on 19 March 1988

Moscow, metro station Novoslobodskaya, willing to relocate, prepared for business trips

Project Management / Internal Audit

350 000  in hand

Specializations:
  • Sales manager, account manager

Employment type: full time, project work/one-time assignment

Work experience 18 years 7 months

July 2020currently
5 years 11 months

Moscow, www.takeda.com.ru

Medicine, Pharmaceuticals, Pharmacies... Show more

Strategic Projects & Operational Effectiveness Manager
• Manage full project lifecycle for the Executive Committee, Strategic, Business Development, Finance & Compliance Departments on a Global and Local level • Lead and monitor Company's TOP Strategic Initiatives Project in order to deliver monthly performance to the Executive Team • Lead PMO of audit remediation plan execution with monthly reporting to the Global Executive Team
February 2019currently
7 years 4 months

Russia, www.takeda.com.ru

Medicine, Pharmaceuticals, Pharmacies... Show more

Business Process Excellence Manager
• Lead and manage audit of existing business & operational processes for all departments • Recommend improvements and re-engineer business processes to maximize efficiencies • Provide comprehensive risk analysis and recommendations for key stakeholders • Manage and co-ordinate various operational projects for IT, Sales, Marketing, Logistics & R&D • Co-ordinate integration of business processes and streamlining of operational efficiencies, post business acquisition and merger by Takeda of a leading Pharmaceutical Company • Lead PMO for the product acquisition between Takeda and a leading Global FMCG company. Focus on transition of operations, legal, risk, governance, marketing, sales & HR of the product
September 2017October 2018
1 year 2 months

Moscow, www.tom-tailor.com

Retail... Show more

Internal Audit & Business Excellence Leader (Retail & Consumer Products)
• Executive Team member, reporting directly to Managing Director • Acted as primary point-of-contact with the Group’s internal auditors for Russia • Provide comprehensive risk analysis and recommendations for key stakeholders • Lead, manage and execute the annual internal audit plan (15+ audit projects) • Lead, prepare and deliver the final monthly, quarterly and annual audit results to MD Russia • Establish and implement company policies and procedures for TOM TAILOR in Russia • Test internal controls and report results with recommendations to all levels of management • Lead the improvement of all business processes, ensuring business excellence is maintained • Ensure business standards comply with corporate governance and legal requirements • Manage, mentor and develop relevant departmental staff and managers on a day-to-day basis
September 2016September 2017
1 year 1 month
Aizel.ru (TM Christian Louboutin, Agent Provocateur, Aquazzura, Сharlotte Olympia, Bonpoint, Ladurée etc.)

Moscow, aizel.ru

Hotels, Restaurants, Food Service Industry, Catering... Show more

Internal Audit Manager
• Launch & develop the new department - Internal Audit • Manage the business audits and improvements for multiple brands, including Christian Louboutin, Agent Provocateur, Aquazzura, Charlotte Olympia and Laduree • Identify and recommend all process optimization and risk rating to Owner of Aizel • Establish and implement company policies and business procedures for all brands • Test internal controls and report results with recommendations to all levels of management • Lead the improvement and reorganization of all business processes across Logistics, Warehouse and Retail, ensuring business excellence is maintained • Restructure and optimize the stock movement and inventory count via ERP Systems • Establish and implement the tendering policy for all brands across Aizel Russia • Audit and approve all tenders as Head of Tendering Committee
January 2013August 2016
3 years 8 months
Alshaya Russia, Moneks Trading (TM Starbucks, Mothercare, Jo Malone, Victoria’s Secret, MAC etc.)

alshaya.com,www.moneks.ruwww.starbuckscoffee.ru

Hotels, Restaurants, Food Service Industry, Catering... Show more

Internal auditor (Operational Risks)
• Manage the operational audits and improvements for multiple brands, including Starbucks, Mothercare, Jo Malone, Victoria’s Secret and MAC • Formalization of processes and verification of compliance with internal policies and procedures • Perform full cycle non-store and store audits across all regions of Russia, including preparation of audit programmes and checklists as approved by International Audit Committee • Assess and evaluate the risks during store and non-store audits • Prepare and recommend risk mitigation measures, ensuring follow up on implementation • Report all audit results with indication of violations and risks to Head Office, Kuwait
November 2010December 2012
2 years 2 months
Alshaya Russia, Moneks Trading (TM Starbucks, Mothercare, American Eagle, Victoria’s Secret, MAC, Pinkberry etc.)

Moscow, alshaya.com,www.moneks.ru

Hotels, Restaurants, Food Service Industry, Catering... Show more

Customer Care Officer
• Launch & develop the new department “Customer Care” for M.H. Alshaya Group in Russia • Develop the business plan and strategy, including annual budget, for Customer Care Division • Adopting international standards of client service quality with full localization • Train Operational Management Team on compliance of client’s service standards • Analyze service quality audit results and prepare recommendations for Executive Management
July 2010November 2010
5 months
Romir Research Holding

Moscow, romir.ru/

Business Services... Show more

Research Manager (Mystery shopping)
• Launch & develop the new department “Customer Care” for M.H. Alshaya Group in Russia • Develop the business plan and strategy, includingannual budget, for “Customer Care” department • Devise, launch and manage“Mystery Shopper” strategyand operation for more than 250 stores across 12 brands within Russia. Adopting international standards of client service quality with full localization (team of >50 employees) • Train Operational Management Team on compliance of client’s service standards • Analyze service quality audit results and prepare recommendations for Executive Management • Participate in customer complaints project and market research projects in cooperation with Marketing Department
November 2009July 2010
9 months
Ruscico

Moscow, ruscico.com

Media, Marketing, Advertising, PR, Design, Production... Show more

Project manager / Account manager
• Development of direction of Internet sales; • Communication with foreign clients, preparation of commercial proposals, control over financials, peaceful settlement of conflict situations.
June 2007August 2009
2 years 3 months
Maximum-Inform

Tver, www.maxinform.ru/

Business Services... Show more

Marketing Research Manager
• Full-time project management from obtaining the technical task up to commissioning the project to the client (most of research in FMCG sector).

Skills

Skill proficiency levels
1C: Бухгалтерия
MS PowerPoint
1С: Предприятие 8
Internal Audit
Английский язык
Business Process Management
Оптимизация бизнес процессов
MS Excel
Agile Project Management
Project management
Business Process improvement
Operations Management
MS Visio

Driving experience

Own car

Driver's license category B

About me

With excellent attention to detail, a passion for business excellence and timely project delivery, I have established a successful career within Business & Operational Internal Audit. Since graduation, I have worked for a wide variety of organizations, ranging from local companies, multi-nationals to the ‘Big 4’, which have contributed significantly to the strong progression of my career and the diversity of my expertise. With over 10+ years of experience, I have recently taken on more senior management roles for large organisations with business operations across Europe and Middle East. I have worked, over the years, with key brands including Starbucks, EY, Christian Louboutin, Agent Provocateur, Victoria Secrets, Mothercare & Tom Tailor Group, which has diversified my audit and business expertise across mutiple industry sectors, including Retail, Fashion & Apparel, FMCG and Consultancy. My recent successes can be attributed to my focus on management, business and operational expertise, project delivery and execution, business process optimization, key stakeholder management and maintaining high quality standards.

Higher education

2009
Higher education
Faculty of Management and Sociology, Political Science

Languages

Russian — Native

English — C1 — Advanced

French — A1 — Basic

Professional development, courses

2019
Certificate in Advanced English
Cambridge Assessment English, Advanced English - C1
2015
Risk Management and the IA Role
Business Risk Management Ltd, UK
2014
Fraud Prevention, Deterrence, Detection & Investigation
Quorum Training - A Wilmington Company, UK

Citizenship, travel time to work

Citizenship: Russia

Permission to work: Russia

Desired travel time to work: Doesn't matter