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Женщина

Москва, не готова к переезду, готова к командировкам

Executive Housekeeper

Специализации:
  • Менеджер/руководитель АХО

Тип занятости: полная занятость

Опыт работы 14 лет 11 месяцев

Август 2014Сентябрь 2023
9 лет 2 месяца
Hotel Salut

Гостиницы, рестораны, общепит, кейтеринг... Показать еще

Ex.Housekeepeer
Responsible for operations of Housekeeping and Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Able to evaluate changes in guests needs and recommend appropriate product/services and operational changes as necessary Ensures the respect of the procedures and hygiene and safety standards Manages full organisation of the activities in accordance to company,s policies & standards Manages budget & KPI according to occupancy and forecasting schedules staff accordingly
Июль 2011Июль 2014
3 года 1 месяц
Renaissance Moscow Hotel Monarch Centre

Гостиницы, рестораны, общепит, кейтеринг... Показать еще

Assistant Ex.Housekeepeer
Supervising the cleanliness,maintenance and the general appearance of guest rooms and pablic areas as well as other designed of the house and see that all Housekeeping personel are carrying out the duties assigned to them, as per standarts of the company.Is invoived in the planning and controlling of the Department.Involved in organisation of HSKP.Involved in compilation of and adherence to financial budgets within her field.Co-operation with hotels Front Office and Engineering.
Апрель 2010Июль 2011
1 год 4 месяца
Radisson Royal Hotel UKRAINA

Гостиницы, рестораны, общепит, кейтеринг... Показать еще

Supervisor of the Housekeeping department
Preopening of the hotel, trained the staff of the Housekeeping Department, performed day-to- day operations ( supervising the cleaning & maintenance of the rooms and public areas in accordance with estabilished standarts), oversaw all aspects of department admimistration, preparation of the department's budget, established and maintained of effective employee relationships, solved complaints and problems.
Ноябрь 2008Апрель 2010
1 год 6 месяцев
Hotel Mandarin

Гостиницы, рестораны, общепит, кейтеринг... Показать еще

Housekeeping manager
Estabilished of the Hotel"s standarts, supervised the cleaning & maintenance of the Hotel rooms and public areas, all other areas designated to the Housekeeping Department in accordance standarts,prained and controlled of the Housekeeping day-to-day operations,conducted functions like interviewing, trained standards of the company, supervised and preopening of the laundry department.

Навыки

Уровни владения навыками
Обучаемость

Обо мне

Reference point on result, responsible, team-player and management, strong experienced user of OPERA, Fedelio, MS Word, Excel, Outlook.

Высшее образование

2011
Высшее образование
Moscow State Humanitarian Universitety Sholohov
Low school, State and manicipal Management
1991
Высшее образование
Pedagogic college (Samarkand city)
Kindergarten teacher

Знание языков

Русский — Родной

Английский — B1 — Средний

Повышение квалификации, курсы

2019
REU Plehanov
REU Plehanov, professional development Director of the hotel complex
2012
Training course
Marriot International, Dynamic Teams
2012
Training course
Marriot International, Essential Skills for managers
2011
Training course
Marriot International, Foundations of Leadership

Тесты, экзамены

2009
Trainings and seminars on international hospitality
Institute of Hospitality

Гражданство, время в пути до работы

Гражданство: Россия

Разрешение на работу: Россия

Желательное время в пути до работы: Не имеет значения