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Female, 31 year, born on 10 July 1994
Moscow, willing to relocate, prepared for business trips
Guest Relations Manager, Restaurant Manager
2 000 $ in hand
Specializations:
- Administrator
- Other
- Restaurant manager
Employment type: full time, project work/one-time assignment
Work experience 10 years 2 months
June 2024 — September 2024
4 months
Sea and Garden Restaurant. Anapa, Russia
www.instagram.com/seagardenrest/
Assistant to Restaurant Manager
Assisted in daily restaurant operations, ensuring smooth workflow.
Managed reservations, customer inquiries, and complaints.
Coordinated staff schedules and shift planning.
Supervised service quality and adherence to restaurant standards.
Assisted in inventory control and supplier communication.
Handled administrative tasks, including reports and documentation.
Supported marketing initiatives and event organization.
Ensured compliance with health and safety regulations.
Reason of dismissal : seasonal work
November 2019 — June 2024
4 years 8 months
Freelance / Individual Practice
English and German Tutor Online. Moscow, Dubai
Designed and conducted engaging language lessons for students of various levels.
Students with the range of to 55 years old.
Prepared students for IELTS, TOEFL and Göthe Zertifikat.
Created customized learning plans based on individual needs and goals.
Provided interactive exercises to improve speaking, writing, listening, and reading skills.
Prepared students for exams, interviews, business communication and moving abroad.
Used digital tools and resources to enhance the learning experience.
Assessed progress and provided constructive feedback.
Maintained a supportive and motivating learning environment.
April 2018 — November 2019
1 year 8 months
Alean Family Resort & Spa Doville 5*. Anapa, Russia
Guest Relations Manager
Dealt with check-ins and check-outs of VIP guests.
Resolved conflicts and unexpected situations.
Managed reviews on all possible social medai and websites.
Ensured top-tier guest experience by providing personalized service.
Handled VIP arrivals, special requests, and complaint resolution.
Managed guest feedback to improve service quality.
Coordinated with all hotel departments to meet guest needs.
Organized events and exclusive experiences for guests.
Trained and supervised front desk and concierge teams.
Maintained high standards of hospitality and brand reputation.
Reason of dismissal : Covid.
January 2018 — March 2018
3 months
International Law Firm Levant & Co. Moscow, Russia
Assistant to the President of Law Firm
Managed executive’s schedule, meetings, and travel arrangements.
Handled confidential documents and correspondence.
Coordinated communication between clients, partners, and legal teams.
Assisted in drafting and proofreading legal documents.
Organized and maintained files, contracts, and case materials.
Tranlsated meetings and documents from Russian into English.
Oversaw office operations and administrative tasks.
Conducted research and prepared reports for legal proceedings.
Supported office.
Reason of dismissal: moved to home town due to family reasons.
September 2017 — January 2018
5 months
LingvoService. Moscow, Russia
English and German Translator
Translated legal, technical, and business documents with accuracy.
Ensured linguistic and cultural adaptation of texts.
Proofread and edited translations for clarity and consistency.
Managed multiple projects under tight deadlines.
Communicated with clients to clarify requirements and terminology.
Used CAT tools and other software to enhance efficiency.
Maintained confidentiality and adhered to industry standards.
Reason of dismissal : was offered more interesting position.
March 2014 — February 2017
3 years
Language School "Language Time" . Krasnodar, Russia
English Tutor
Conducted group and individual lessons for students of various levels.
Developed interactive lesson plans and teaching materials.
Focused on speaking, grammar, writing, and listening skills.
Assessed progress and provided personalized feedback.
Created an engaging and motivating learning environment.
Used modern teaching methods and digital tools to enhance lessons.
February 2014 — June 2016
2 years 5 months
Deula-Nienburg Gmbh, Nienburg, Germany. NCB Interpol Branch for Krasnodarsky Krai Department of Internal Affairs, Krasnodar, Russia. Olympic Games 2014 Sochi, Russia
Intern English and German Translator, Volunteer
Translated orally and in written forms different types of dicumentations as well as meetings.
Assisted in different types of assignments.
Skills
Skill proficiency levels
Advanced level
Driving experience
Driver's license category B
About me
For the last year have travelled and fulfilled my dreams. Now fully restored and ready to work passionately and diligently. Ready to relocate.
Higher education
2017
Higher education
Kuban State University
Faculty of Romance and Germanic Philology, Theory of Translation, Linquistics
Languages
Citizenship, travel time to work
Citizenship: Russia
Permission to work: Russia
Desired travel time to work: Up to one hour
