- Produced detailed proposals for projects in Maldives, Czech Republic, Morocco, and France. - Liaising with clients to ascertain event requirements. - Setting, communicating, and maintaining timelines and priorities in every project. - Delivering events within budget that meets estimations and expectations. - Coordinated with B2B suppliers for the delivery of needed event requirements. - Created post event analysis to review production and execution of said event.

- Managed key accounts in Global Regions such as Russia, the Middle East, Europe, nurturing relationships with clients across diverse cultural dynamics. - Developed strategic partnerships with Tour Operators and Luxury Travel Agents. - Spearheaded sales initiatives such as joint marketing activities and sales indicatives to ensure volume-based business from China, Middle East, USA and Australia. - Demonstrated proficiency in revenue and budgeting as well as forecasting of demand.

The first St. Regis located on a private island, The St. Regis Maldives Vommuli Resort is set on 9 hectares of lush tropical gardens, powdery white sand, and surrounded by a turquoise lagoon. It boasts 77 spacious villas and suites. - Oversee strategic planning for sales, actions, and pricing strategy for Russia, CIS, and Baltics - Enhance business relationships with existing partners; expand resort’s network by initiating new partnerships with valuable agents and companies - Work closely with Operation Department to ensure memorable stay for Russian-speaking guests - Conduct education and awareness campaigns for partner agents via sales calls, visits, and webinars - Manage and coordinate information channels to inform guests and partners of current offers and keep up-to-date with all developments on island - Exceeded all KPI targets in Q3 2020, Q4 2020, and Q1 2021 - Collaborated with Marketing Department to identify marketing/PR opportunities in Russia and CIS - Participated in numerous key regional workshops; increased awareness of resort with partner agents/companies

The award-winning JA Manafaru is a 5-star deluxe resort offering luxurious beach and over-water villas and suites, including 84 rooms, 7 world-class restaurants, extensive leisure activities, and exotic spa and wellness facilities. - Led Sales & Marketing team including Marketing Manager, Sales Executive, and 5 Reservation Managers; also temporarily oversaw property on Seychelles when role became vacant - Directed all sales, marketing, and revenue efforts to drive growth and development in region - Established strategic collaboration with international sales offices catering to entire JA Resorts & Hotels portfolio, with emphasis on Indian, Russian, German, UK, and Chinese markets - Prepared and monitored annual sales and marketing budget; set and monitored revenue targets - Implemented correct price setting/revenue management to achieve highest possible ADR and occupancy ratio - Secured partnerships with leading Middle East travel market players; rapidly tripled guest numbers from region - Following significant decrease in Chinese guests (87% to 50%), switched guest profile dependency to Europe and rest of world; successfully attracted ~75% more guests from the UK, Germany, Russia, France, and Middle East

AAA Four Diamond-awarded hotel offering 26 meticulously-designed and well-appointed guestrooms. The property is a member of Preferred Hotels & Resorts and Historic Hotels Worldwide. - Manage all aspects of Sales and Marketing department including recruitment, performance management, and training of 4 employees - Develop and execute segment-based strategic marketing plans to increase RevPAR and profitable use of all facilities including rooms, C&B facilities, F&B facilities, and spa - Improve brand awareness of property through ensuring correct use of brand book, strategic brand platform, creation of positive PR, active social media presence, overhaul of hotel website, and by developing local networks - Ensure and implement correct price setting and revenue management to achieve highest possible ADR and occupancy ratio within current market climate and competitor landscape - Prepare and monitor annual sales and marketing budget; set and monitor revenue targets - Develop and implement social media, digital marketing, and traditional marketing campaigns to promote property and amenities in diverse target markets - Cultivate commercially-valuable partnerships with leading tour and travel operators in region, drive monthly sales calls, monitor tour/travel operator performance, and develop region-specific sales strategies; strategic market reservations have increased 22% YTD - Oversee all corporate and private events including weddings, business meetings, and corporate presentations; collaborate closely with concierge services, wedding agencies, and event planners as required - Attend international trade shows to promote hotel and amenities - Overhauled and rebranded all marketing collateral from stationery and logo through to brochures; rebrand has led to increased positive brand recognition nationally - Drastically improved ADR by increasing sales of upper room categories by 40% - Successfully organized and managed 10-year anniversary celebrations of hotel property

Velaa Private Island. Exclusive, Exclusive, luxury private island boutique retreat within Maldives archipelago, comprising 47 villas and with an annual turnover of US$35 million. Key responsibilities: - Managing a US$350k marketing budget, creating and executing plans to meet company objectives - Working in collaboration with the sales team to identify and generate sales initiatives; increasing revenues through booking promotions, as well as additional sales with current guests - Strategic and critical path planning of events, subsequent event management and supervision of the project teams across food & beverage, technical & operations and culinary areas - Maximising guest experience revenue, including: luxury spa, aquatic, holiday clubs, premium excursions and cruises, professional sports coaching opportunities - Leading business development within Brazil and with EU and CIS countries, through presentations, visits, meetings and on-going communication to build relationships with target travel agent network - Managing and developing relationships with the media (specific journalists and industry bloggers) together with 4 external PR agencies for the UK, Brazil and GCC, ASEAN countries - Maximising brand awareness, customer engagement and acquisition opportunities through newsletters and social media platforms for the UK, GCC, ASEAN and CIS countries - Continual analysis of marketing channel trends and monitoring competitor marketing and PR activities - Working in conjunction with external design resource on layout and production of digital and print media, ensuring consistency with island website www.velaaprivateisland.com and brand values Key achievements: - Planned and coordinated 5 major island events which delivered US$21million in total revenue - Collaborative team achievements: Tatler Travel Award 2015 for best villa and International Hotel Award in association with Rolls Royce - Created a unique PR news story based on the island’s rare collection of Cognacs, which reached 17 million readers within the key consumer regions of mainland China, Hong Kong and Taiwan - Increased reach and engagement on social media by 50% and converted social media leads to sales - Key contribution to exceeding the sales plan by 30% in year 2014 to 2015 - Built a range of cross-selling and up-selling offers, which delivered significant incremental sales - Consistently meeting and exceeding clients’ luxury lifestyle concierge and event requests - Sole resident marketing lead for a period of a year, reporting directly to the General Manager - Consistently delivering high quality events and achieving excellent customer satisfaction feedback

Geoid.ru, is on line booking portal, created with a partial government funding in order to promote local resorts to domestic and foreign tourists. Responsible for two key functions: contracting partner hotels and promoting Geoid.ru as a platform to other touristic products’ providers. Key responsibilities: - Coach and lead a team of 11 sales persons (6 in Moscow and 5 in Sochi office); - Develop a sales and contracting strategy based on tourist’s preferences and statistical data; - Organize the road shows and workshops, in order to promote Geoid.ru in various regions of Russia, among hoteliers and tourists; - Maintain cordial relationships with owners and GMs of the most emblematic hotels in Russia; - Participate in exhibitions related to Russian domestic tourism; - Expand the line of products and services offered by Geoid.ru; - From April 2013 to April 2014, under my supervision were contracted - 1380 hotels

ArmA Music Hall, was one the popular Moscow’s nightclubs, with a capacity of more than 1500 people. My role there was to ensure the quality of entertainment program and high standards of services offered to guests. Key responsibilities: - Planning events with participation of local and international stars - Contracts’ negotiation; - Sales and promotions of upcoming events; - Attract sponsors for upcoming events (Renault, BMW, Bacardi, Red Bull) to realize additional funding; - Supervise team of 8 waiters and 9 bartenders; - Establishing VIP standards in service.

Hotel Kassado Plaza (210 rooms), acquired by new owners in 2011, realizing the necessity of bringing up service and cleanliness standards to a four stars hotel, they approached me on a consultancy basis. Key responsibilities: - Oversee Front desk and Housekeeping department operations ; - Spot checking of hotel rooms to ensure standards are maintained - Ensure correct staffing levels during peak and low occupancies; - Responsible for negotiating and controlling contractors; - Ensure budgets set are achievable; - Monitor staff trained to company specifications; - Attend daily executive and sales meetings; - Participate in development of price and sales mid-term strategies.

Raznoopt is fashion Import Company, established to promote unknown, but potentially prospective and interesting Spanish fashion brands to the Russian market Responsible for researching and scouting lesser known brands and up-and-coming young designers in order to visualize who are likely to become popular in the immediate future. For example, three who were approached and now successfully operating in Moscow are Siempresviernes, NoJodas, Ada Gatti. Key responsibilities: - Promotion and sales of Spanish fashion brands on the Russian market - Whole sale price negotiations - Visits to show rooms and textile factories at different locations in Spain and Portugal - Logistics and transportation - Participation in international fashion exhibitions - Consulting Spanish exporters on Russian merchant and custom laws

Postmaster internship, working alongside the Director of Hotel NH Principe de Vergara (147 rooms),. Key responsibilities: - Supported re preparation for new property opening; - Assistance in developing of sales plan and strategies; - Participation in meeting rooms sales; - Daily analysis of occupation and sales reports; - Hands on practice on in Application of Revenue Management techniques (Ratetiger, EzRMS); - Interdepartmental assistance.

Promoted one month after joining the hotel to a combined role of Head of Sales & Guest Care Manager. Key responsibilities: - Monthly analysis of both departments performance and results; - Application of Revenue Management techniques in order to maximize profits; - Participation in Tourism and Hospitality exhibitions; - Hotel advertising on Internet and public relations; - Leading a team of two sales manager and 7 front desk agents; - Staff coaching; - Deputizing GM every three months for a period of one week; - Interaction with Security, Housekeeping, Bell Desk and Concierge to evaluate and authorize proper compensation for guest inconveniences and all other hotel related issues; - Organization of guided tours for hotel guests; - Besides mentioned above: led sales initiatives with a result of more than $ 370 000 in rooms, meeting rooms and banquet sales. .

Recruited as Night Manager and moved one year later to Housekeeping as Floor Inspector Key responsibilities: Floor Inspector - Inspecting rooms on daily bases to ensure high cleanness standards; - Keeping track of each housekeeper’s performance; - Translation and coordination between General Manager and Spanish speaking employees. Night Manager - Hotel and restaurant daily reports - Guests check - in, check – out; - Attending hotel’s guests needs; - Display of high level of customer service skills when assisting guests; - Solving different kind of problems, such as police or medical emergencies.

- Assistance with room sales - Checking in/out using PMS front office systems - Making transportation arrangements for guests