Больше информации по резюме будет доступно после регистрации
ЗарегистрироватьсяБыл более двух недель назад
Мужчина, 37 лет, родился 12 декабря 1988
Москва, готов к переезду, готов к командировкам
System administrator, Help Desk Specialist
170 000 ₽ на руки
Специализации:
- Аналитик
- Системный администратор
- Специалист технической поддержки
Тип занятости: полная занятость, частичная занятость
Опыт работы 18 лет 4 месяца
Март 2022 — по настоящее время
4 года 2 месяца
Москва, www.vtbcareer.com
Финансовый сектор... Показать еще
Test environment manager
Communication and coordination of test environment management process.
Incident management.
Сентябрь 2016 — Март 2022
5 лет 7 месяцев
Москва, www.acronis.ru
Информационные технологии, системная интеграция, интернет... Показать еще
Support Engineer– Service Provider Support team
Tier 2 support;
Basic troubleshooting;
Advanced troubleshooting of application errors;
Environment analysis;
Communication with Partners and Product managers;
Escalation of more complicated tasks to higher-level support teams (developers and testers);
Knowledge base management.
Март 2014 — Август 2016
2 года 6 месяцев
Финансовый сектор... Показать еще
IT-Specialist
2nd line user support, knowledge management, interaction management, incidents solving, documentation of irregular issues and it's solutions, crash course for new employees, project activities.
Problem and incident managers assistant at weekly meetings.
Сентябрь 2013 — Март 2014
7 месяцев
Финансовый сектор... Показать еще
Help Desk Hotline operator
1st line user support (internal Bank users, not clients). Registration of incoming calls, incidents routing, solving of regular issues.
Август 2012 — Сентябрь 2013
1 год 2 месяца
Розничная торговля... Показать еще
IT-Specialist
1st+2nd line users support, infrastructure maintenance, project activities.
Октябрь 2011 — Август 2012
11 месяцев
Lunch
Гостиницы, рестораны, общепит, кейтеринг... Показать еще
IT Specialist
Installation and maintenance of automation of trade / service, office and accounting software. such as R-keepr v.6, storehose, 1C, antiviruses. assembly, installation of new servers, workstations, POS-terminals. cabling and expansion / upgrading of the LAN. Remote support.
Декабрь 2009 — Июль 2011
1 год 8 месяцев
Информационные технологии, системная интеграция, интернет... Показать еще
Technical Specialist
Installation and maintenance of automation of trade / service, office and accounting software. assembly, installation of new servers, workstations, POS-terminals. cabling and expansion / upgrading of the LAN. Remote support.
Август 2009 — Декабрь 2009
5 месяцев
ФГУП МЗСС
Гостиницы, рестораны, общепит, кейтеринг... Показать еще
System administrator
Duties: Maintenance of software and operating systems on workstations and server, maintenance in operational condition and the expansion of network, user consultation on the treatment of software and computer equipment, maintenance programs, accounting reviews, the introduction of new tariffs for accommodation and guest services , regular data backup account reviews, maintenance of office equipment, replacement of consumables, diagnostics and solving of hardware issues. + Some work with the engineering and accounting documents (invoices, MSDS, etc.).
Август 2008 — Июнь 2009
11 месяцев
LLC "Infopoliten"
Информационные технологии, системная интеграция, интернет... Показать еще
Technical Specialist
Duties: Support (including and remote) workstations, servers, LAN maintenance, ordering, assembly and installation of workstations, purchasing, installing and updating software (OS, office suite, 1C, anti-virus protection, etc. ), control of data backup for servers, diagnosis and removal of hardware problems.
Октябрь 2007 — Февраль 2009
1 год 5 месяцев
ООО "Надежда-Фарм"
Медицина, фармацевтика, аптеки... Показать еще
System administrator
Duties: Updating and editing databases, maintaining performance LAN maintenance of servers and workstations, ordering, assembly and installation of workstations, purchasing, installing and updating software (operating system, office suite, 1C, anti-virus protection, etc.) diagnosis and removal of hardware problems. As well as a number of duties in the warehouse.
Навыки
Уровни владения навыками
Средний уровень
Уровень не указан
Опыт вождения
Имеется собственный автомобиль
Права категории BОбо мне
Familiar with Windows Server 2003/2008/2012/2016
Advanced user of Unix-systems (CentOS, CloudLinux, Ubuntu, RedHat).
Administration and deployment of MS AD, DNS, DHCP, SCCM terminal services (including VDI + Dell WYSE thin clients).
Administration and deployment of Windows XP/Vista/7/8/8.1/10
Basic skills om MacOS administration/troubleshooting
Familiar with MS Office (2007/2010/2013/2016)
Administration of Microsoft 365 (including Teams and SharePoint Online)
Familiar with mail servers / clients (MS Outlook, IBM Notes 8/9)
Familiar with MS-DOS.
Advanced user of HP Service manager (HP SM), HP Project and Portfolio Manager (HP PPM).
VPN deployment/maintenance
1C user/administrator.
Basic knowledge of SQL.
Atlassian Jira/Confluence advanced user
Familiar with ITIL. New IT-employee ITIL training coach.
Expert in Acronis backup systems including object storage products.
Administration of VMware, Hyper-V, MS Azure, AWS.
Have experience as HelpDesk Team lead, process manager, new employee coach.
Experienced with R-keeper and some other HoReCa soft.
Basic knowledge of simplest machine codes, e.g. Delphi, Ruby
Familiar with Android, basic iOS skills.
Fluent English.
Personal qualities - love to bring the case to the end, it is easy to train, high stress levels.
Неоконченное высшее образование
2008
Неоконченное высшее образование
MAI
Intelligent and robotic systems. (Evening Division) отделение)
Знание языков
Гражданство, время в пути до работы
Гражданство: Россия
Разрешение на работу: Россия
Желательное время в пути до работы: Не имеет значения
