- monitoring of the activities of the customer's telecommunications network (delivery and service) department in the Eurasia and Mongolia region; - control of local regulatory documentation for compliance with the company's requirements in the field of information and cybersecurity; - conducting cybersecurity trainings for department engineers (quarterly); - liaising with related departments on issues in their area of competence; - Analytical work, preparation of analytical and reporting materials for management. Key results: - the absence of significant incidents on customers' telecommunication networks on the territory of Eurasia and Mongolia has been ensured; - - updated the form of the report on network security on customers' networks by region (adding control points and modules), thereby reducing errors and preventing potential incidents on customers' networks; - awarded by the Director of the Technical Service Quality Management Department "Excellent Staff" (cybersecurity and user privacy protection), 2021; 08.2014-07.2021 Service Project Manager (South of Russia, Armenia, Crimea) - fulfillment of warranty and post-warranty contractual obligations with customers; - support and promotion of sales of professional services; - interaction with customers (conducting meetings, presentations, reporting on completed works); - coordination of technical support engineers (up to 50 people). Key results: - ensured timely and high-quality provision of services and fulfillment of KPIs specified in contracts with customers; - awarded the GTS Network Guard Award in 2020; - Winner of the "Safety Network Assurance Award" 2018; - Professional and career development from the position of Senior / Wireless Network Engineer (08.2014).