- Backlog managent - Project Evaluation - Roadmap

- Requirements elicitation, analysis, specification, validation and management - Developed app features from ideas to design to grooming and release (user profile, shortcuts, permissions, A/B testing, notifications, feature onboarding ) - Solely managed event-logging workflow - Ad-hoc event analytics - Developed dashboards - Backlog maintainance - Cross-team solution evaluation - Interviewed users on their experience with smart devices - Worked with JSON

- Developed analytical reports that ensured ongoing strategy revision and allowed to trace negative sales effects of free delivery, save up and allocate marketing budgets accordingly - Designed and automated user-friendly reports and analytical tools that indicated management flaws of stock availability and write-off problems - Designed SKU matrix strategy that enabled to generate sales growth with less SKUs - Created dashboards with PowerBI and Tableau for daily monitoring of business metrics that eradicated report inconsistency and motivated teams to exceed KPIs - Supported ad-hoc requests from financial and commercial teams about sales forecasts, industry research, SKU matrix strategy

- Designed customer service policy that decreased negative feedback about assumed knock-off items by 50% - Managed a team of 5 for internal projects that cut food expenditure for office needs in half and prevented losses caused by out-of-date stock - Negotiated prices for office food supply that were 15% less than procurement ones

- Assisted in market research of brand loyalty - Designed analytical reports and presentations for clients and internal users - Conducted industry analysis

- Designed research questionnaires and infographics - Collected and analyzed demographic data of the respondents - Prepared applications for grants, literature reviews and proof reading