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Was more than two weeks ago

Female

Moscow, metro station Belyaevo, not willing to relocate, not prepared for business trips

Restaurant/Bar Supervisor

35 000  in hand

Specializations:
  • Restaurant manager

Employment type: full time

Work experience 14 years 8 months

October 2014currently
11 years 7 months
LLC "Alma" (Park Inn Sadu hotel, 4*)

Moscow, www.parkinn.ru/hotelsadu-moscow

Hotels, Restaurants, Food Service Industry, Catering... Show more

Bartender/cashier
• Interact with customers, take orders for drinks and snacks. • Plan and present bar menu. • Serve snacks and drinks to the customer. • Mix drinks, cocktails and other bar beverages as ordered and in compliance with hotel standard drink recipes. • Prepare alcohol or non-alcohol beverages. • Arrange bottles and glasses to make attractive displays. • Assess customers’ needs and preferences and provide recommendations and suggestions to guest for choosing Drinks and Snacks. • Serve customers in a friendly and helpful manner. • Demonstrate a thorough knowledge of food and beverage products, menus and Promotions. • Clean up after customers and clean work area. • Collect payment for drinks served and balance all receipts. Follow all cash handling procedures as per hotel standard. • Prepare inventory or purchase requisitions as needed to replenish supplies. • Ensure that the assigned bar area is fully equipped with tools and products needed for Mixing beverages and serving guests. • Stay guest focused and nurture an excellent guest experience.
June 2013October 2014
1 year 5 months
LLC "Alma" (Park Inn Sadu hotel, 4*)

Moscow, www.parkinn.ru/hotelsadu-moscow

Hotels, Restaurants, Food Service Industry, Catering... Show more

Waiter
• Greets guests and presents them with the menu. • Informs guests about the special items for the day and menu changes if any. • Suggest food and beverages to the guest and also try to upsell. • Take food and beverage orders from the guest. • Obtaining revenues, issuing receipts, accepting payments, returning the change. • Performing basic cleaning tasks as needed or directed by manager. • Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. E.g.: No Garlic, less spicy etc., without egg etc. • Communicate to the guest and provide assistance with their queries. • Co - ordinate with the kitchen staff, bar staff to ensure smooth operation and guest satisfaction. • Serve food and beverage to the guest as per the course of order. • Observes guests and ensure their satisfaction with the food and service. • Promptly respond to guest with any additional request. • Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses. • Properly open and pour wine at the tableside. • Adhere to grooming and appearance standards consistently. • Help other areas of the restaurant such as answering telephones and completing financial transactions.
June 2012October 2012
5 months
LLC "Sempreks" (Aquamarine hotel, 4*)

Moscow, www.aquamarinehotel.ru

Hotels, Restaurants, Food Service Industry, Catering... Show more

Waiter
• Greets guests and presents them with the menu. • Informs guests about the special items for the day and menu changes if any. • Suggest food and beverages to the guest and also try to upsell. • Take food and beverage orders from the guest. • Obtaining revenues, issuing receipts, accepting payments, returning the change. • Performing basic cleaning tasks as needed or directed by manager. • Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. E.g.: No Garlic, less spicy etc., without egg etc. • Communicate to the guest and provide assistance with their queries. • Co - ordinate with the kitchen staff, bar staff to ensure smooth operation and guest satisfaction. • Serve food and beverage to the guest as per the course of order. • Observes guests and ensure their satisfaction with the food and service. • Promptly respond to guest with any additional request. • Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses. • Properly open and pour wine at the tableside. • Adhere to grooming and appearance standards consistently. • Help other areas of the restaurant such as answering telephones and completing financial transactions.
February 2011June 2012
1 year 5 months
LLC "Rabota - eto proSTO"

Moscow, www.msto.ru

Hotels, Restaurants, Food Service Industry, Catering... Show more

Waiter
• Greets guests and presents them with the menu. • Informs guests about the special items for the day and menu changes if any. • Suggest food and beverages to the guest and also try to upsell. • Take food and beverage orders from the guest. • Obtaining revenues, issuing receipts, accepting payments, returning the change. • Performing basic cleaning tasks as needed or directed by manager. • Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. E.g.: No Garlic, less spicy etc., without egg etc. • Communicate to the guest and provide assistance with their queries. • Co - ordinate with the kitchen staff, bar staff to ensure smooth operation and guest satisfaction. • Serve food and beverage to the guest as per the course of order. • Observes guests and ensure their satisfaction with the food and service. • Promptly respond to guest with any additional request. • Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses. • Properly open and pour wine at the tableside. • Adhere to grooming and appearance standards consistently. • Help other areas of the restaurant such as answering telephones and completing financial transactions.

Skills

Skill proficiency levels
Customer Service
MS Office
Time management

Driving experience

Driver's license category B

Incomplete higher education

2014
Incomplete higher education
Faculty of accounting and finance

Languages

Russian — Native

English — A1 — Basic

Citizenship, travel time to work

Citizenship: Russia

Desired travel time to work: Doesn't matter