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ЗарегистрироватьсяWas more than two weeks ago
Female
Moscow, metro station Belyaevo, not willing to relocate, not prepared for business trips
Restaurant/Bar Supervisor
35 000 ₽ in hand
Specializations:
- Restaurant manager
Employment type: full time
Work experience 14 years 8 months
October 2014 — currently
11 years 7 months
LLC "Alma" (Park Inn Sadu hotel, 4*)
Moscow, www.parkinn.ru/hotelsadu-moscow
Hotels, Restaurants, Food Service Industry, Catering... Show more
Bartender/cashier
• Interact with customers, take orders for drinks and snacks.
• Plan and present bar menu.
• Serve snacks and drinks to the customer.
• Mix drinks, cocktails and other bar beverages as ordered and in compliance with hotel standard drink recipes.
• Prepare alcohol or non-alcohol beverages.
• Arrange bottles and glasses to make attractive displays.
• Assess customers’ needs and preferences and provide recommendations and suggestions to guest for choosing Drinks and Snacks.
• Serve customers in a friendly and helpful manner.
• Demonstrate a thorough knowledge of food and beverage products, menus and Promotions.
• Clean up after customers and clean work area.
• Collect payment for drinks served and balance all receipts. Follow all cash handling procedures as per hotel standard.
• Prepare inventory or purchase requisitions as needed to replenish supplies.
• Ensure that the assigned bar area is fully equipped with tools and products needed for Mixing beverages and serving guests.
• Stay guest focused and nurture an excellent guest experience.
June 2013 — October 2014
1 year 5 months
LLC "Alma" (Park Inn Sadu hotel, 4*)
Moscow, www.parkinn.ru/hotelsadu-moscow
Hotels, Restaurants, Food Service Industry, Catering... Show more
Waiter
• Greets guests and presents them with the menu.
• Informs guests about the special items for the day and menu changes if any.
• Suggest food and beverages to the guest and also try to upsell.
• Take food and beverage orders from the guest.
• Obtaining revenues, issuing receipts, accepting payments, returning the change.
• Performing basic cleaning tasks as needed or directed by manager.
• Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. E.g.: No Garlic, less spicy etc., without egg etc.
• Communicate to the guest and provide assistance with their queries.
• Co - ordinate with the kitchen staff, bar staff to ensure smooth operation and guest satisfaction.
• Serve food and beverage to the guest as per the course of order.
• Observes guests and ensure their satisfaction with the food and service.
• Promptly respond to guest with any additional request.
• Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
• Properly open and pour wine at the tableside.
• Adhere to grooming and appearance standards consistently.
• Help other areas of the restaurant such as answering telephones and completing financial transactions.
June 2012 — October 2012
5 months
LLC "Sempreks" (Aquamarine hotel, 4*)
Moscow, www.aquamarinehotel.ru
Hotels, Restaurants, Food Service Industry, Catering... Show more
Waiter
• Greets guests and presents them with the menu.
• Informs guests about the special items for the day and menu changes if any.
• Suggest food and beverages to the guest and also try to upsell.
• Take food and beverage orders from the guest.
• Obtaining revenues, issuing receipts, accepting payments, returning the change.
• Performing basic cleaning tasks as needed or directed by manager.
• Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. E.g.: No Garlic, less spicy etc., without egg etc.
• Communicate to the guest and provide assistance with their queries.
• Co - ordinate with the kitchen staff, bar staff to ensure smooth operation and guest satisfaction.
• Serve food and beverage to the guest as per the course of order.
• Observes guests and ensure their satisfaction with the food and service.
• Promptly respond to guest with any additional request.
• Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
• Properly open and pour wine at the tableside.
• Adhere to grooming and appearance standards consistently.
• Help other areas of the restaurant such as answering telephones and completing financial transactions.
February 2011 — June 2012
1 year 5 months
LLC "Rabota - eto proSTO"
Moscow, www.msto.ru
Hotels, Restaurants, Food Service Industry, Catering... Show more
Waiter
• Greets guests and presents them with the menu.
• Informs guests about the special items for the day and menu changes if any.
• Suggest food and beverages to the guest and also try to upsell.
• Take food and beverage orders from the guest.
• Obtaining revenues, issuing receipts, accepting payments, returning the change.
• Performing basic cleaning tasks as needed or directed by manager.
• Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. E.g.: No Garlic, less spicy etc., without egg etc.
• Communicate to the guest and provide assistance with their queries.
• Co - ordinate with the kitchen staff, bar staff to ensure smooth operation and guest satisfaction.
• Serve food and beverage to the guest as per the course of order.
• Observes guests and ensure their satisfaction with the food and service.
• Promptly respond to guest with any additional request.
• Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
• Properly open and pour wine at the tableside.
• Adhere to grooming and appearance standards consistently.
• Help other areas of the restaurant such as answering telephones and completing financial transactions.
Skills
Skill proficiency levels
Driving experience
Driver's license category B
Incomplete higher education
2014
Incomplete higher education
Faculty of accounting and finance
Languages
Citizenship, travel time to work
Citizenship: Russia
Desired travel time to work: Doesn't matter
