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Female, 34 years, born on 2 August 1991
Moscow, metro station Belorusskaya, willing to relocate, prepared for business trips
Housekeeping Supervisor
Specializations:
- Tourism manager
Employment type: full time
Work experience 2 years 4 months
April 2015 — July 2015
4 months
UK Visa Application Centre
Moscow
Visa center specialist
• Organization of the visa center
• Verifying the applicants fill out the forms
• Record keeping
• Reports
• Participation in the preparation and conduct trainings
• Customer service
• Processing and delivery of documents
June 2013 — May 2014
1 year
UK Visa Application Centre
Moscow, www.ukvac-ru.com
Visa center specialist
• Organization of the visa center
• Verifying the applicants fill out the forms
• Record keeping
• Reports
• Participation in the preparation and conduct trainings
• Customer service
• Processing and delivery of documents
May 2012 — April 2013
1 year
The Riviera Resort & Spa
Malta, www.riviera.com.mt
Hotels, Restaurants, Food Service Industry, Catering... Show more
Hotel trainee
• Housekeeping
Responsible for maintaining the hygiene and appearance of the hotel
Servicing and maintaining the guest rooms and replenishing stock as and when needed
Providing service items to guest rooms upon requests from the guests
• Food & Beverage
Greeting customers, escorting them to seats, taking food and drink orders, and serving food and beverages
Answer questions regarding the hotel services, explaining menu items and specials, and offering personal attentive treatment
Co-coordinating with team workers to plan events, parties etc
• Front Office
Registration of guests and assigning rooms
Maintain an inventory of reservation, vacancies and room assignments
Answer enquiries regarding hotel services, provide assistance and respond to guests' complaints
About me
• Excellent customer service skills
• Excellent communication and interpersonal skills
• Familiar with accounting and payroll functions
• Multi-tasking abilities with proficiency in organizing and managing different tasks
• Knowledge of handling administration and paperwork
Higher education
2014
Higher education
Kabardino-Balkar State University. HM Berbekov, Nalchik
Faculty of Economics, Accounting, Analysis and Audit
2009
Higher education
Kabardino-Balkar State College. HM Berbekov, Nalchik
Faculty of Economics, Accounting, Analysis and Audit
Languages
Professional development, courses
2012
Professional english courses
European institute of education, Malta, English
2012
Business marketing
European institute of education, Malta, Marketing
Citizenship, travel time to work
Citizenship: Russia
Permission to work: Russia
Desired travel time to work: Doesn't matter
