Providing all kinds of dealing with external and internal clients, invoicing and work with the company's database, receiving and processing orders, newsletters and price lists, server and software control, consulting and direct sales for the customer, project monitoring, all procedures for receiving imports (including customs clearance) and shipments for export, ordering transport and calculating prices for deliveries, controlling the balance and receivables of buyers, maintaining primary accounting documentation, conducting the reconciliations of mutual settlements, drafting contracts & additional agreements, providing turnkey transactions and defended projects, reconciling information against sanctions lists, reporting and filling datа and statistic forms re currency control on site of Russian Federal Tax Service; marketing research, search for clients, entering client data, maintaining a card index of clients, conducting a full cycle of work office-warehouse-client-office, online and paper correspondence with clients, selection of decors, selection & corresponding any documents, samples, catalogs, etc., ordering stationery, inventory, replacing an office manager for posting payments from legal entities, ordering passes, preparing & conducting negotiations, searching for new providers of transportation services, certification, etc., providing feedback and solving any problems related to complaints, returns and replacement of shipped products and supplied products from the company's supplier, partial replacing the sales director of my division (Skirtings) while his absence, compiling with the ethics and rules of the Company, reporting to the heads of areas, to the management of the Holding.

Client Division Administrating: telephone calls/emails receiving, information support for clients in all matters; processing of orders: receipt, clarification, issuance of invoices, preparation of shipping documents: invoices, Certificates of quality and certificates of State registration of products & other documents in accordance with the legislation of the RF & the terms of the contract; credit notes, corrective invoices, observing all the rules of their creation; archiving of primary documents, control of availability & correct maintenance; сontacts with transport companies, transport requests preparation & monitoring; handling of buyers' claims: correspondence, solving of problems in cooperation with sales managers; credit control: checking & reporting on current debts at invoicing, further timely informing customers, sales managers; expiry reports, other internal reports; Customer database maintenance: customer cards (props, etc.), queries of SAP-numbers and monitoring of the correctness of the client’s SAP program with the data of concluded contracts; keeping of the contract register, keeping track of the relevance of the data; daily checking of bank statements: recording of payment of arrears, advance payment input in shipping documents; Stocktaking: verification of the actual availability of goods, the match of consignments and expiry dates, preparation of reports on the blocking of goods due to the write-off of overdue items, defective units, discharge of goods for technological testing by routine control of quantities, times and consignments in the warehouse and accounting system; other work activities.

- Reception desk: administrating and accomodation of visitors/clients - Selling courses of the Foreign Language Center, advising clients on the programs of the Center (in person, by phone, in messengers) , description of company services  - Enrollment in groups, their formation, scheduling of the Center's courses, coordination of formed groups  - Maintaining and developing relationships with current students (adults, kids) - Testing students, setting of probation lessons in accordance to Enflish language level - Coordination of the work of teachers, communication with native English speakers - Preparation of materials for teachers, assistance to teachers, solving problematic issues  - Registration of legal and financial documents (contracts, invoices)  - Execution of orders of the head  - Maintaining the client base according to the standards of the Center (Hollihop), concluding contracts, accept & control of payments/refunds, online payment terminal procedures; claims solving - Participation in the preparation and holding of open events, master classes, cinema club sessions of the Center  - Tracking the availability of current ads on stands, website, company pages in social networks, making photoes,communication with IT-specialist to input materials  - Ensuring the safety & health of children in the Center  - Monitoring of activity of cleaning service, promoter, curier; keeping premises in order, purchase of stationery, decorations, household & food supplies

Coordinating all workflow support services & reception desk, distribution of calls & correspondence, monitoring & register of corporate mail, answering requests for services, prices, events, etc .; maintenance of office contracts, work with courier & technical services, landlord, receipt and processing of primary accounting & closing documentation, including checking accounts, money orders, acts of reconciliation, renewals, preparation of claims, letters of guarantee, trips to government agencies, state institutions (Post of Russia, Tax Inspection, Ministry of Justice, etc.), solving problem situations, controlling & ordering office inventory, interacting with service providers /including outsourcing/, getting down to costs, distributing expenses by type of activity / coding, monitoring the condition and 100% functioning of the office, purchasing consumables, paying for services, notarization / stitching of documents, English-Russian-English translations including site content as articles, strategy plan; preparation of a package of documents for concluding contracts, record keeping (official functions, BDO, budget, HR), travel support: ordering air & railway tickets, booking & payment of hotels, LOI, visa applying; update & work with databases Personify, EBMS, communication with the state & legal authorities, telemarketing, analysis & ordering of technical description of image, printing materials for conferences; participation in events, registration of conference participants, maintaining a registry, reconciliation of the client database, payments & actual status of contractors, mailing of letters, prompt information & admin.support of the Russian & American branches of the Society.

.

Administrative office support /500 employees/ upon multitasking, full functionality of receptionist, receiving visitors, incoming/outgoing information flow, collaboration with security, coaching, training of subordinates/colleagues in collaboration with the personnel center Hays, reporting, management of electronic rosters and schedules, participation in negotiations with service providers, follow-up monitoring of pricing, initiation and analysis of tenders, monitoring of implementation of budget optimization and rationalization of the functions of the secretaries, customs clearance and maintenance of domestic and international shipments /correspondence, goods, products, PosMaterials/ via courier service, direct support for international units of the company, the factory within the largest European logistics center, the work at higher time rates, including telecommunications such as 2000 calls per week (call centre, consumer line, internal links), processing and distribution of all incoming e-mail/Fax messages, statement material permits, registration of powers of attorney, memoranda, certificates, organization of taxi /Vip, expats, groups/, insubordination, handling of complaints, support of business activity of production and leading departments /PR, IT, HR, trade marketing, Finance, logistics, sales, purchase, cleaning, etc./, counseling clients, linguistic support for translations, correspondence, maintenance options and content of portal /meeting room - reserves, rebooking, fulfilling staff lists and phone numbers, etc.), communication with regional leaders, support the distribution, effective project management cooperating with production/marketing partners and controls the smooth operation on a computer terminal and cisco systems, participation in seminars and conferences, KPI definition and evaluation activities.

Collecting and registering data of participants of sports events /permits, health certificates, questionnaires, powers of attorney, etc., receiving calls, requests of command training and private travel documents and submission to the Embassy, obtaining visas, administrative support /fees, tournaments, competitions/, correspondence with European, Japanese and international organizers of the competition, the solving of disputable situations, documentation coordination with the regional Federation offices, shipment correspondence/goods through courier services, reporting, statistics, planning, translations of articles, memorandums, instructions, display of publications on site, registration and certification of den-belts, the prize Fund and sports equipment, monitoring regulations stated by Ministry of sports, archive material and personal documents of sportsmen-participants.

04/2007-02/2008, 07/2010-08/2011 Sales representative Distribution of TM Ahmad (tea), TM Ambassador (coffee). Support interaction with the customer & the Company: work in shopping centers, with small and retail chain stores in Moscow and Moscow region, direct responsibilities of Merchandiser: layout, sorting of goods in accordance with merchandising and customer requirements, and the Company's work on the PC terminal to change the in-store, print price tags, control pricing, terms, promotions, work on acceptance of the goods, support customer orders, reporting, advising customers on the trading floor including interprets. 02/2008-07/2008 Secretary-translator of Affairs management Department of the president's Administration Distribution of calls, incoming/outgoing documents, oral, written translations (articles, correspondence), execution of leaders assignment, discharge of receptionist duties, the distribution of the courier service, extend hospitality: guests meeting, reception, tea, coffee; providing office and technical issues, disposal of meeting rooms, etc.).

02/2006-04/2007 Clients Support Service manager: coordinator of the work with customers, legal entity, manager of non-cash payments and delivery department. As also operating work with proclamations, discounted merchandise on special, administration & ensuring the normal functioning of the retail branch of the Company. 09/2002-01/2006 Commercial Manager of wholesale Department /Project "Built-In house appliances & accessories", project "Climatic equipment"/. Direct sales managing (Moscow, Moscow Region, regional sales), support and expansion of the customer base, progress on the implementation of the plan of sales, marketing, negotiation , client accounts (including VIP-clients), production / account / statement and the accompanying shipping documentation, clearance and delivery, control of accounts receivable, credit issues, preparation of contracts, reporting, dumping margin control, primary accounting, monitoring of the pricing policy of competitors; up-date informative and promotion of the web site of the project, participation in exhibitions, trainings, qualifying evaluation, consulting clients, providing promotional materials, instructions and product catalogs, carrying out of seminars, advertising and exhibition stock with the offices, suppliers and customers, maintaining stability product line, interactions with other structual units of management: secretariate, purchase, customer complaints, audit/revision, logistics (including warehouse terminal, shipping department), certification, retail, PR, etc.

Management of the secretarial, calls distribution & monitoring, coordinator of work /lobbying for department with a "0" activity up to devision with full-value status/, monitoring workflow and document analysis accuracy and timeliness of data collection, processing and distribution of internal and external information flows, selection and training the secretarial staff: business etiquette, conduct negotiations, subordination, business mail merge etc.; drafting job descriptions, training and support seminars and workshops, work in the scheme of "client-customer" at the corporate and private level, support for administrative and economic sectors: cost analysis, purchasing, distribution, office and household tech equipment, reporting; planning the business day of leaders (4persons), assistance to board of directors, being in the loop, organization and preparation of meetings and negotiations, business correspondence, complete translation/interpretation back-up, paper work with foreign and domestic partners, marketing analysis, working with potential partners to participate in the program to optimize budgetary expenses of the Company, including in times of crisis; transport loop control, providing the accomodation of business travellers & project/seminar participants in/out office (passenger ticketing, transfer, research/booking the hotel, meals, coffee breaks, spare time); support to telecommunication facilities of company, corporate and VIP-events, tour and visa support.

Planning the day of Head of Company, management of the secretariat of the Enterprise, preparation of meetings, paperwork, duties, personnel department, recruitment duties, recruit through the press and the staffing agency in talks with Russian and foreign partners, exhibitions /Comtek'2000, Furniture and House, etc./: preparation of exhibition stends, concern in mutual settlement of accounts; support of marketing and procurement management, reports, price list; visa, planning, design tour documents, translation / interpretation, etc.

Coordination of financial management and other business units, the planning of work and personal meetings / contact s of Head, case management, the range of cases, the preparation of negotiations, management protocol, including support of the Board of Directors (Russian->English translation included), the register of correspondence, business correspondence, telephone conversations with foreign partners, companies and executives, translation / interpretation of letters/faxes, contracts, reports and other business documents, preparing presentations (Power Point), travel marketing research.

Support of the head, incl. tour/visa share. Management of the secretariate, the administrative functions, office work/records management, filing system of a foreign company, the register of correspondence, correspondence with vendors and owners of the company, market analysis by industries and commercial firms within fashion field, business negotiations, onsite, management contracts with clients, preparing price lists and accounts, control grid and transport costs, closing the books on ext. cash and planned budgeting, monitoring the assortment of show-room, order & check-in of collections, preparation for exhibitions (Fashion & Footwear '98, Fashion Moscow '98); purchasing office and household inventory, General Service Department managing, support telecommunication links for the Company (Combellga, Rostelecom, Resso, AmEx and other subagents).

Coordinating the work of all hotel services (Reception, restaurant, transportation, staff, etc.), reservation, reception, accommodation, registration, payment guests (Front Desk Office), check-in/check-out, currency exchange, technical issues and information support of visitors, organizing and conducting tours, training conferences for delegates, booking air tickets, visa support hotel, VIP-service, organization of the Business Center with functional responsibilities of the Secretary-translator, work in advertising at attracting Russian and foreign customers, monitoring of accounts, etc.