1. Logistics cost calculation, coordination with the customers, customs brokers and forwarding companies, planning of deliveries, all-round sales support during contract preparation and project realization in reference to logistics topics. 2. Responsibility for optimizing international logistics chain, ensuring the correct implementation of all procedures, compliance with established budgets and deadlines. 3. Organization of needed customs formalities at all stages. Preparation of calculation of customs duties, fees, VAT for advanced payments, payments’ controlling with customs, coordination with customs brokers. 4. Active work with suppliers. Placing purchase orders, check confirmed delivery dates and HS codes. Inventory control and maintenance of up-to-date data on the size of the order based on the effective order size (the multiplicity of the package and the size of the order from the supplier). 5. Preparation for the process of certification of equipment and obtaining needed certificates of conformity or declarations of conformity. 6. Creates and updates reports from ERP 1C for internal and business unit use. Significant highlights: reduced logistics expenses by 5-10% for each delivery of ten per month. Reduced international delivery time up to twice. Established strong relationship with customs authorities (Moscow region), banks (Otkritie bank) and forwarding companies.

1. Interacts daily with internal and external contacts to ensure that all account activity such as account opening and closing, payments to and from customers, and requests from customers are processed timely; loan advances, deposits, distributions, wire transfers, loan bookings, DDA transfers and receipts are processed timely. 2. Interacts with customers, managers, attorneys and accountants via telephone, written communications, or meetings regarding problem resolution and/or account maintenance. 3. Actively source for new clients to enhance bank's existing portfolio, and build strong relationships with existing clients while enhancing their current assets. Significant highlights: achieved salary increase by 5% in four month as a result of ability to understand and meet customer needs.

1. Promoted retail banking products and increased clients' product awareness. 2. Identified customer needs and recommended investment products to optimize revenue potential. 3. Handled customer service on a daily basis. Opened new accounts as needed. 4. Constantly keep updated on latest financial market trends, new product launches and finance-related news. Significant highlights: met sales target month on month (up to 10 credit cards, 5 consumer loans, 10 debit cards and online banking, 5 insurance certificates). Played pivotal role in achieving annual sales target for financial year and becoming the best retail branch in Moscow.