People management. Lead the Scheduling team – 3-7 members (Vehicle Schedulers and Administrative Assistant)  Recruitment and training of personnel for logistic team;  Set long/short-term goals and tasks for team, support and control its fulfillment;  Set individual development plan (IDPs) for each team member. Manage and review plan twice a year;  Annual performance assessment for each member;  Weekly meetings with team to overview current tasks and questions in order achieve operational excellence in the day-to-day execution of order fulfillment, routing and scheduling, dispatching and administration. Contract management – 5-7 transport providers  Prepare task for Procurement team what kind of logistic service need;  Prepare and sign contracts in cooperation with Procurement, Finance, Tax and Legal Depts;  Prepare and conduct Contract Management Plan (CMP);  Implement and coordinate KPIs to optimize service, cost and HSSE (Health, Safety, Security and Environment). OTIF – target 95%, result 97% Truck Utilization – target 90%, result 92% Damaged, leak, theft goods – target 0, result 0. POD (proof of delivery) – target 100%, result 96% Unit cost per litr.  Quarterly meetings with providers regarding results, future plans and other issues. HSSE (Health, Safety, Security and Environment)  Participate in Road Safety audits;  Conduct random check of transport before loading goods.  Investigation of incidents and report to Line Manager. Learning from incidents and share its between providers. Achievements  Cost optimization. Due to truck utilization, regular routes review, changing of supply source decrease Unit Cost per liter for 3-5% via target.  Lead the implementation of Transporion (TMS) for Shell Russian logistics. Implementation of this program helps to decrease number of communication between Shell, warehouses and haulers. Makes processes visible and some of them automated. Helped to cut 1 FTE.  Yearly  Organization of optimal system of transportation and tracking of regular shipments to meet the contracts delivery deadlines with customer and hauliers sides. Daily loaded volume average 650K liters, maximum 1,2 mln liters.  Developed and Implemented instruction for pickup goods for customers and supply sources;  Organization logistics document flow. As a result proper storage of docs and fast collection when required.  Developed and Implemented process for claims from customers. Consideration of claims reduced till 3 days against a week or more. Other activities  Support business with tariffs and UC for business need calculations;  Controlling of daily orders and their loading status with operation team;  Meeting with other departments (Sales, Planning, Customer Service etc) to achieve the best operations and business performance;

 Ensure customer orders are delivered on time and in full (OTIF) as per agreed to service levels;  Provide schedule and documentation for next day loading;  Provide shipment status reporting to all affected areas within LSC and Customer Service leads (SLO);  Ensure scheduled loads meets legal specifications of vehicle payload;  Inspect driver’s logsheets prior to load.

 Lead logistics improvement projects in Russia and ensure global standards and policies are implemented accordingly, tacking direct responsibility for coordination with the envelope Operations and Planning teams for projects with cross – functional implication;  To review and analyze the Lubricants Logistics activities in CEE Envelope (particularly in Russia), mainly supplied via the Finland Regional Distribution Center for packed Lubricants and from Laajasalo LOBP for bulk deliveries in order to meet customer requirements at agreed service levels at the most optimal cost within the Group HSSE requirements;  Coordinate and collect all Logistics performance and finance data for management reporting for CEE envelop;

 Planning supply of FMCG and pharma skin care products (appr. 200 SKU and 19 plants worldwide).  Controlling purchasing, execution and delivery of Finished Goods to European warehouse.  Maintaining stock at targeted level.  Providing various inventory related reports.  Participating in Forecasting.

 Organizing the department's activity from scratch, coordination, maintenance of Customer Service System;  Establishing and maintaining contracts, agreements, Customers’ claims management in accordance with internal procedures;  Receiving, processing and controlling orders fulfillment (control shipments, ensure timing, correctness, deliveries optimized schedule);  Creation and verified all necessary documents accompanying the shipments (CoA, PI, Invoices, export documentation);  Controlling overall activity of warehouses (product movement, storage, delivery and customs clearance control);  Communication with account payments and overdue situation in order to keep the distribution as on-going and uninterrupted process, accounting balances and bonus program’s accounting;  Monitoring of customer service indicators (on time delivery, delivery time, percent of orders completed, etc) and implementing measures to improve customers satisfaction;  Production and Sales Forecasting and Analysis;  Placing production orders in accordance with sales forecasting;  Stock controlling (keep 3 months stock);  Collect and process various market data;  Communication with Marketing, Sales, Finance departments.

 Establishing and maintaining contracts;  Supporting of key distributors, the analysis of his interests and needs;  Receiving, processing and controlling orders fulfillment;  Providing supporting document for shipment;  Tracking of the rests in customers’ warehouses;  Maintenance and tracking of payments;  Tracing of account receivable;  Participation in elaboration of strategy and tactics of the marketing;  Participation in sales and marketing activities;  Work with customers in the countries CIS, Ukraine and Belarus;  Participation in negotiations with customers, representing interests of the company;  Assistance at carrying out of local and global tenders;  Production planning;  Processing of credit notes, debit notes, credit memos.