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-preparing RISDA documents;

- Building and maintaining strong relationships with key clients of the bank; - Customized assistance of multinational companies and top Russian companies on cash and settlement service; - Assisting clients in the interaction with different bank departments; - Preparing specialized documents for clients such as documents for corporate card issue, opening settlement accounts and other documents for cash and settlement service; - Opening settlement accounts for multinational companies with the pre-analysis of the required documents and the whole process support; - Conducting presentations in English for TNCs; - Analysis of customer service processes, identification of «growth points»; - Participating in project working group of improvement the quality of the provided services; - Development of individual information materials for TNCs with the focus on client’s sphere of activity; Achievements: - As part of the working group (key account manager, international lawyer, client manager), we optimized the process of opening accounts for non-resident companies, developed and implemented bilingual forms of documents, standardized the process of updating bank applications for opening accounts for non-resident clients; - Created information materials about the required documents for opening settlement accounts for non-resident companies from Cyprus, USA, UK, Virgin Islands); - Implemented the idea of helpline for key clients with consultations in English; - Increased the loyalty of clients due to a high-quality service in English;

- Personal assistance and widening the range of used products and services within the key client’s base; - Attracting new key clients for the complex banking service; - Sales of banking products; - Building trusting long-term relations with clients; - Initial structuring of a credit transaction; - Execution of targets for net commission income and non-credit commission of the bank; Achievements: - Quarterly plan execution no less than 100 % ; - Implemented a deal of buying rigs for 120 million rubles by LLC «Lubimyi dom»; - Attracted LLC «BZEO» to salary project with the issue of 100 salary cards.

- Preparing and holding meetings of top-management and collegial bodies pursuant to the Internal Regulations (committee on loans and investments, committee on toxic assets, The Meeting of the Altai branch of PJSC Sberbank); - Organizing the Charity Commission activity; - Making specialized reports; - Maintenance of files; - Providing advisory support to different departments of the bank; -Coordination incoming calls, handling routine correspondence; - Execution of personal tasks and control adherence to tasks deadlines by different departments; - Scheduling and organization external/internal meetings and business trips. Achievements: - Organized a strategic session of the corporate department of the Altai branch of PJSC Sberbank; - Received a gratitude certificate for preparing The Victory Day for veterans together with the local Administration; - Increased an efficiency of the interaction between municipalities/departments of the Bank and the Head (for the achieved results got high annual ratings); - Supporting for the negotiation process at the highest level;

- Direct and cross sales within a client’s base of the company, attraction new partners; - Negotiations with decision makers, building good long-term relationships with clients; - Analysis of a financial-economic activity of companies, pre-selection of loan products, customer support in the loan providing process; - Implementation of performance targets for a loan portfolio, wage-fund, trading acquiring turnover and insurance products; - Guiding new employees. Achievements: - Quarterly plan execution no less than 100 %.

- Direct and cross sales within the existing client base; - Cold calling sales; - Consulting clients on products and services, processing applications for banking products; - Maintaining a good long-term rapport with clients; - Presenting the bank product range. Achievements: - Monthly plan execution no less than 100 %.

- Building and maintaining strong relationships with existing clients of the company; - Searching and attracting new clients as well as suppliers; - Optimal route planning (costs, mode of transportation, transit time); - Coordination and control the process of transportation; - Checking and filling shipping documents.