• cooperation with customers and execution of orders (Federal networks of electrical engineering) • reservation of materials, tracking of receipts to the warehouse, preparation for shipment • execution of all necessary documents in SAP (invoices, deliveries, shipments) in a timely manner and with high accuracy • coordination of the shipment process of goods to the customers together with logistics department • cooperation with financial department on customer payment issues • interaction with the central warehouse in Belgium on internal procurement issues • processing customer complaints related to order fulfillment • registration and release of primary documentation in EDI (Diadoc), work in SalesForce

• cooperation with customers and execution of orders (Federal networks of electrical engineering) • reservation of materials, tracking of receipts to the warehouse, preparation for shipment • execution of all necessary documents in SAP (invoices, deliveries, shipments) in a timely manner and with high accuracy • coordination of the shipment process of goods to the customers together with logistics department • cooperation with financial department on customer payment issues • interaction with the central warehouse in Belgium on internal procurement issues • processing customer complaints related to order fulfillment • registration and release of primary documentation in EDI (Diadoc), work in SalesForce

• sales promotion of Lovato Electric on the market, “cold calls” (producers of low-voltage distribution panels, manufacturing plants) • support of distributors • equipment matching for Lovato Electric as a substitution on customer request • negotiations with decision-makers (technical director, chief powerman, equipment engineer) • CRM database maintenance (Bitrix24) • business trips (Moscow, Moscow region and regions nearby)

• sales of low-voltage equipment (mainly variable frequency drives and soft starters Danfoss) • search of the new customers and support of existing ones (water utilities, heating systems of Moscow regions and regions nearby) • selection of the equipment according to the customers' specifications • preparation of the tender documents and participation in tenders • project management from "zero" until its realization (negotiations with chief powerman, clarification of demand for facility reconstruction with variable frequency drives and soft starters, concluding of supply agreement)

• cooperation with key customers (authorities, cities’ administrations, Chambers of Commerce and Industry, ministries, top-management of the big enterprises – Central and South Federal districts) • negotiations at the top level (ministers, governors, heads of administrations, mayors, heads of departments, directors of companies) • expansion of the customer base • work with contracts • design and implementation of the new training and educational programs • business trips as a head of the group (France, Italy, Monaco, Japan, Great Britain) Achievements: successful sales, development of my own project

• secretarial duties (incoming phone calls and faxes, preparing of the correspondence, stationery, booking of the hotels and tickets) • courier duties • duties of account manager Achievements: business trip to France as team manager

• work with passengers • settlement of disputed situations • work with foreign airlines (Swiss, British Airways, Emirates) • crews welcome • function of air terminal administrator • work supervision of border guards and customs

• check-in of passengers of domestic and international flights • check-in of passengers of the airline “Swiss”