Customize interactions to the individual customer’s personality and situation – remember our customers are on the move; hold-ups delay their success Be an outspoken and assertive advocate for the customer and WEX Being the one point of contact for problem solving, strive to limit hand-offs Identify what the customer has already done and skip ahead to right next step Prescribing the fastest and easiest resolution to the problem

accepting of calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.

Acceptance of orders from customers, booked materials for it and produce the need production, delivering and report

Sales of beverages and ingredients for food business; development of current customers and new; forecast and planning for further to provide material enough; work in excel and SAP system

Assume responsibility for selling and delivering management assignments in Customer Service Active b2b sales ability Manage consulting projects with focus on Supply Chain operations and strategy for Celaneses potential and target clients in industries of EVA, logistics & transportation Provide personal expertise in Customs area Lead practice development initiatives and marketing activities to promote Celanese Customer Service and Account Management global and local expertize in Russian and CIS markets Network with Celanese professional SCM communities of practice around the world Build strong relationships with the clients through personal performance and superior quality of the delivery Knowledge of SAP, SPSS, Excell excellent

Develops and implements strategic sourcing based on the results of sourcing analysis, Develops and implements a fact based sourcing spending analysis, Analyzes company and industry trends to recommend strategies, Provides guidance and support to all strategic sourcing initiatives to ensure positive results, Communicates business and strategic sourcing opportunities and recommends action plans, Builds and maintains the procurement vendor cost reduction scorecard, Leads strategic sourcing projects to harvest planned cost savings, Searches for and identifies new suppliers to support the sourcing strategy, Monitors and helps improve vendor performance across the region, Prepares tenders, Prepares, negotiates and implements contracts.

Coordination of all charters flights, flight calculation and quotations, signing of agreements with customers, payments control, flight and sales reports to manager of charter department Programs: CargoSpot, FlightStar

Warehouse data base, transportation of household technics to MOW and Sanct-Petersburg, logistics of cargo transportation, customer service, sea and trail freight support

Busines process coordination for charter flight, communication with customers, cargo charter flights sales, analysis and reports, Airfreight Rates calculation, route’s logistics, contracts with customers, transportation and aircraft’s space booking, DGR, airport service support.