1) Audit technicals and management. Made report: problem - description - risk - solution. 2) Analyze, solve and description networks connectivities problem affecting Companies operations. 3) Implement and support LAN/WAN Monitoring System (no zabbix/cacti/nagios - something different). Add alerting by TG. 4) Successfully conversations and deal with ISP in other country for let us make a transition router for access main datacenter not in RU. 5) Successfully conversations and deal with second ISP in another country for let us make a transition router for access main datacenter not in RU. Yes, it's TWO - reservations (failover by hands). 6) Made some instructions for collegues. 7) Gave some help in opening a new workplace. 8) Activing in analyze and "get back to work" after network emergency situations. 9) Analyzing events in Monitoring and making report if its seriously. 10) System administating (AD WS2016-2022) - my job... 11) Sometimes i give help to technical supports. 12) Conversations with part of with IT-contractors. 13) Development solution of complicated problem between server operations system (based on Windows) and end-user software. For you knowing: scheduled task in WS2016 to run MSExcel in background - sometimes hangouts. Solved. 14) Developed standart of Remote Workplace based on image of virtual machine. 15) Developing strategies and operating plans for save ability to work even interconnection can be failed.

- Successfully done a problem with EDS and large airline company. - Successfully done a problem with a critically IT-security incedent. - Successfully done a problem of e-mail transmission with large client. - Technical support office software. Including foreign users remotly support. - Created IT replacement fund. - Created standard for accounting MFP toners. - Repair and upgrade computers and notebooks. - Support and administration FreePBX. - Administation Windows AD (2016). - Support and administration e-mail servises. - Payment control of IT contracts. Created list of contracts. - Good relations with neghbourgh IT-specialists.

• Taking over agenda from a retiring system administrator. • Transfer of telephony from local CISCO CUCM to the cloud platform (telfin). • Transferring production servers from the w2k8hv cluster to physical and virtual servers (w2k19hv). • The WS standard was created. A replacement fund has been prepared. • Reconfigured backup from Veeam community to ATIH). • Search for a new employee. • Transferring agenda to a new employee.

Employees: 2 IT engineers for shops, 1 IT supporter for office, 1 analytic-programmist outsource, 1 sysadmin outsource. 1) Created IT Support Service (7 days by 12 hours). 2) Cleared problem with unpaided bills (cells and inet). 3) Made standard for movements of it-equipments. 4) Made standard for it-equipments in shops. 5) Made movement to the clouds big plan. 6) Cleared fees troubles in IT. 7) 1+3 opened and 3+2 closed shops 8) 5 shops changed taxpayers in fastest mode.

Organization of Group. Optimizing jobs (two remote personal – women with small kids). Optimizing IT-Infrastructure. Making plans. Consult managers about IT strategy. Support 100+ shops. Work in A-situations. Control and management outstuff and outsourcers. Support MS AD and e-mail system like sysadmin. Starting and executing virtualization projects (VMWare). Optimization corporate mobile contracts. Optimization shop internet. Consolidation internet for shops in short list of ISP. Optimization telephones services. Installing corporate mobile over SIP for payless talking between shops end Office. InProgress installing VideoControl Systems for shops. Organization lowpriced mobileplans for stuff. Support and control counters and anti-thief systems in shops. Organizations it-support for project of changing company’s legal-name. Organizations it-support for project of changing software at shops. Organizations it-support for project of changing fiscal registrator machines. Creating instructions. InProgress opening new shops. InProgress closing shops. Control and support pay-terminal services (equirings). Control and support printers repairing services in shops and Office.

Infrastructure optimizations IT. Create team, recruiting included. Finance optimizations IT. Planning, control and execute IT-services. Time-management. Support more then three offices in one network. Management for Accounting systems outsourcers (1C). Created typical contract and support executing by step. Created standard for remote working, using free virtualization. Installing alarm-system for IT-services. Last year reporting and Next year planning. Actualization inner documentation, like-SLA, instruction and more. Start, realization and support inner projects from server optimization to cluster building. A-situation experience (virus incidents, power faults). Support external outsourcers from starting to finishing projects. Support mail systems, terminal servers, proxy servers and AD in sysadmin-mode. Installing OWP (Office Work Place). Software licensing.

Optimization Group for minimization loosing worktime. Create team, recruiting included. Planning, execution and control for task. Creating alarm-system for IT-incidents. Last year report and Next year planning. Actualization inner documentation, like-SLA, instruction and more. Start, realization and support inner projects from server optimization to cluster building. Best project – building virtual server on ESX5 for collect’s ticket system. Created standard for remote working, using laptop with 3G inside. A-situation experience (mail server crush, virus incidents, power faults). Support external outsourcers from starting to finishing projects. Best project – installing PBX Panasonic 600 and change to offline LG 300. Support mail systems, terminal servers, proxy servers and AD in sysadmin-mode. Support PBXs. Management of integration PBX and SIP-provider. Moveover servers. Support and replanning Internet infrastructure (domains, hosts and ISPs). Installing OWP (Office Work Place). Software licensing.

2 sysadmins, 3 engineers in HQ and 2 engineers in warehouse. Create team, recruiting included. Management, planning and control Group. Planning, executing and quality control for Group. Work with servicedesk’ system Naumen. Prepare sources for SLA. Point System Group to minimizing of unworked time of Company. Support worktime 24*7. Salary management in Group. Create and executing alert-system (reporting of alarms in networks, internet or supported services). Reporting "Last year was done/not completed', creating next-year plans. Projecting: create new LAN and WAN for new buildings, takeover whole warehouse from one place to another, VOIP and more... Support external project - like ISPs, system integrators: from task definitions to execution control. Experience of A-situations like virus epidemic, IT-security incidents. IT engineer/admin for support: mail systems, terminal servers, proxy servers. Planning, start and work virtualization (VMWare ESXi 3). Transfer p2v servers, backup and more. Support PBX (LG) with E1 and DECT. Management integration PBX (LG), VoipPBX (Asterisk), SIP-providers and GSM-gate. Replanning and creating routes. Support office software standards. Support licensing office software. Support and planning Internet-infrastructure: hosts, domains, providers. Start AS/BGP.

3 sysadmin in HQ, 8-9 engineers in filials (in Moscow) and 1 – moveable engineer in Moscow. Consulting support over 50 it-specialists in other filials. Create team, recruiting included. Management, planning and control Group. Temporary head of Technical (HQ users) Support Group (3-4 engineers). Planning, executing and quality control for Group. Point System Group to minimizing of unworked time of Company. Support worktime 24*7. Work with servisedesk system (based on Lotus Domino). Create reporting system and control of all engeneers in System Group. Salary management in System Group. Create and executing alert-system (reporting of alarms in networks, internet or supported servers). Reporting "Last year was done/not completed', creating next-year plans. Create standards for filials’ networks to connect HQ-network. Create standards for servers' software. Create and supporting internal documentations, like rules, manuals, definitions. Part of financial report. Projecting: create new LAN and WAN for new buildings, takeover whole HQ from one building to another, VOIP and more... Supporting filials' IT-engineers. Start and support creating new network in new HQ building. Network based on Cisco 3750xx, 26xx, PIX etc. Installing, backup, monitoring, config’s archiving, creating standarts and programming service scripts for network equipment. Experience of A-situations like virus epidemic, IT-security incidents. Support external project - like ISPs, system integrators: from task definitions to execution control. IT-engineer/admin for support: Lotus Domino, mail systems, terminal farms, proxy servers.