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Female
Moscow, willing to relocate (Other regions, Russia), not prepared for business trips
Head of Department
Specializations:
- Sales manager, account manager
Employment type: full time
Work experience 23 years 6 months
July 2018 — currently
7 years 10 months
October 2014 — June 2018
3 years 9 months
Sberbank-Technology, CJSC
Moscow
IT, System Integration, Internet... Show more
Chief Project Manager
Responsibilities:
Project Management (from 2000 people/days, with a budget to 300 million rubles): setting goals; monitoring performance terms; coordinating project documentation and business requirements, technical specifications for automation; testing new processes, products and technologies; interacting with customers;
Managing project teams (from 40 people), including specialist contractors and subcontractors;
Monitoring compliance with the budget and sources of projects’ financing;
Preparing and presenting the results of the projects, including executive and steering committees;
Monitoring the projects’ progress and evaluation of their implementation;
Developing techniques and procedures for the distribution and control of resources for projects, change management during the implementation of projects;
Optimizing project management business processes, including cooperation within the project team and between the project and business units;
Working with partners: Verint, EMC, Lanit.
Projects:
Personnel management system for corporate business – Workforce Management (WFM);
Automated documentation system based on the EMC xPression and IBM Forms.
Automation of corporate customers and monitoring functions CSB and CIB.
April 2013 — July 2014
1 year 4 months
Otkritie bank JSC
Moscow, openbank.ru
Financial Sector... Show more
Head of Project Management
Responsibilities:
Formed and updated database on key indicators of the project: registration of project initiatives and terms of realization;
Release management: planed, controlled and produced the developed tasks;
Collected information and formed reporting on the progress and status of the project initiatives;
Coordinated the work of the analysts: verification and validation of integrated assessments on analytics and development, the implementation of resource planning, preparation of analytical reports on the basic parameters of the project, portfolio tasks management;
Built a system of accounting and forecasting workload of project managers;
Constructed the accounting system on the project budget;
CR and project management on the tasks of the Office;
Methodological and business processes support within the Office and in cooperation with the related departments – IT, Projects Department and the Customer;
Release Management on changing the Bank’s information systems: releases formation, coordination of their installation in the operational environment, conducted smoke-testing on the results of installing releases;
Administrative work for the management department.
Achievements:
Built a reception system of applications for revision and implementation of software: planning and optimization of line work on them, prioritization, timing control, and quality of implementation;
Developed and implemented a requirements management system for the completion of existing and introduction of new software: creation of regulations and procedures to manage applications and projects;
Developed methods of calculating and reporting on key indicators of the Software Development Department in order to assess it’s effectiveness: congestion control, the amount of problems in outsourcing, compliance of SLA and KPI, quotas in the context of the tasks and customers.
December 2010 — April 2013
2 years 5 months
TransCreditBank (Joint stock company (JSC))
Moscow, www.tcb.ru
Financial Sector... Show more
Project manager
Responsibilities:
Organized IT-projects implementation: initiation, preparation and coordination of project documentation (BRD, FSD), scheduling, functional testing’ conducting, UAT preparation for user testing, error analysis and correction;
Negotiated with the functional units – the customers in accordance with the requirements, deadlines and other projects’ restrictions;
Controlled the projects’ execution;
Developed and updated project documentation in accordance with the approved methodology;
Formed interim and final reporting;
Worked with partners: CMA, QSoft, Technoserv Consulting, Orange, MDGs.
Projects:
“SMS-Informing” of the Client on Bank’s products, as well as the fact of issue / reissue of bank cards through the app of Operator UPC: connection, disconnection and changing the service parameters;
“Auto informer” system: informing customers about overdue debt;
The software module “Financial Monitoring”: formation and updating customer profiles (115-FL (Federal Law);
Developed the Call-center (Avaya);
Developed the CRM for reporting and logistics of bank plastic cards.
October 2007 — November 2010
3 years 2 months
TransCreditBank (Joint stock company (JSC))
Moscow, www.tcb.ru
Financial Sector... Show more
Leading Specialist of the Project Office
Responsibilities:
Organized and implemented IT projects;
Developed and updated project documentation in accordance with the approved methodology, formed the interim and final reporting on projects;
Prepared regulatory documents on activities related to IT: regulations, instructions, and guidelines;
Participated in the development and management of IT projects portfolio of the Bank;
Automated and informational support of the projects on the basis of MS Project 2003, MS Portfolio Server 2007, SAAD “Delo”;
Working with partners: I-Teco, OTP, Leta, Ernst & Young, CMA, Inversion, and QSoft.
Projects:
Automation of IT projects portfolio management on the basis of MS Portfolio Server: optimization of investments in IT projects, increasing the effectiveness and efficiency of their implementation (http://www.cnews.ru/news/2008/12/10/transkreditbank_avtomatiziroval_upravlenie_portfelem_itproektov_331083);
Corporate portal of JSC “TransCreditBank” (http://qsoft.ru/project/502/);
Log of IT services technological failures: the implementation of the database logging into a centralized data warehouse and automated notification of IT services users;
Created a system ON&VD (242-P)
August 2006 — October 2007
1 year 3 months
IBS
Moscow
IT, System Integration, Internet... Show more
Project administrator
Responsibilities:
Drafted, endorsed and signed contracts with its analysis;
Managed projects including formulation of the problems and monitoring of their implementation: leadership of the dialing group for the collection of regional reporting and the group preparing analytical reports;
Controlled projects execution;
Prepared documents for the tender of state structures;
Automated and informational projects support on the basis of MS Project, MS Visio, MS Power Point, Lotus Note, SAP;
Organized meetings and negotiations, coordination and documentation with customers and subcontractors;
Kept record and reporting throughout the project life cycle.
Projects:
Project of data collection and processing reports EOR “Health” to the Ministry of Health of the Russian Federation, including the management, coordination and monitoring of all the project processes (http://ibs.ru/content/rus/other_files/5906/art_pdf.pdf).
July 2005 — July 2006
1 year 1 month
Intertech, Internet Technologies Research Center
Moscow, www.intertech.ru
IT, System Integration, Internet... Show more
Project administrator
Responsibilities:
Coordinated project activities on the development and solutions’ implementation for the management of reference data based on SAP and ONTOLOGIC 5.0;
Organized and carried out presentations negotiations, participated in the development of technical documentation;
Scheduling, monitoring the implementation of projects and their variations in MS Project.
Projects:
Project of the Common Nomenclature Directory Classifier and logistical resources (CDC) MHK EuroChem (http://club.cnews.ru/blogs/entry/ntsit_interteh_sozdaet_3136d).
October 2003 — July 2005
1 year 10 months
Company "GARANT"
Moscow, www.garant.ru
IT, System Integration, Internet... Show more
Software products trainer of groups of training of users
Responsibilities:
Developed training courses, guidelines, conducted classes with clients;
Comparative analysis and monitoring of competitive products;
Presentations to top management – the audience of up to 70 participants.
Achievements:
Development and publication of the weekly issue “Legislation Monitoring by the company “GARANT” and a monthly training course “SPS GARANT: step by step”;
Development and implementation of internal regulations: reporting forms, job descriptions, and patterns of interaction.
September 2002 — September 2003
1 year 1 month
Vostocno-Sibirskaja Gosudarstvennaja Akademija Kul'tury i Iskusstv (VSGAKI)
Ulan-Ude, www.vsgaki.burnet.ru/
Educational Institutions... Show more
Teacher
Responsibilities:
Specialization “Databases”, “Automated Information Systems”, “1C: Accounting”;
Lectures, workshops, tests, examinations, managed diploma projects;
Developed lectures and exercises, as well as guidelines;
Standardization of information technology and software, as well as the creation of interfaces of information systems.
Achievements:
The successful introduction of new teaching materials, as well as lectures and practical classes in the learning process;
Improved student performance compared to the previous year.
Skills
Skill proficiency levels
Advanced level
Level not specified
About me
IT Specialist with 14+ years’ experience: 8+ years in commercial bank with an extensive branch network, 7+ years in project management software development and implementation.
The leader whose able quickly organize the work of the team and achieve its maximum efficiency.
Able to quickly and correctly assess the needs of the company, define the prospects for the future, develop and implement new projects.
Able to build constructive and positive communication with the various units of the bank and outside companies, as well as excellent experience in negotiation
In-depth knowledge of financial markets
Passionate about building banking business processes and technologies, constantly strive to raise the level of professionalism in this sphere
Always put high professional goals, like complex and non-standard tasks, have a high level of organization skills and the ability to build the effective system of communication with clients and employees
Higher education
2002
Higher education
Vostocno-Sibirskaja Gosudarstvennaja Akademija Kul'tury i Iskusstv (VSGAKI).
Computer Science., Management of Information Technology Faculty .
1997
Higher education
Electrical engineering school of the Ministry of Communication (Ulan-Ude).
Science of Economy, Accounting and Control., Master of accounting in communication
Languages
Professional development, courses
2020
Investments in gemstones and jewelry
International Center for Gemology and Business, Certificate
2019
SMM: theory & practice
Plekhanov Russian University of Economics, Certificate
2017
General English
Oxford International Language School, Certificate
2017
Software Development Methodologies
Interface Ltd, Certificate
2017
Business process modeling UML
Interface Ltd, Certificate
2015
BABOK: Requirements Elicitation
Luxoft, Certificate
2013
IT Audit (ISACA, COSO, ITIL, CobiT)
PWC, Certificate
2010
1601-PMHR02: Project HR management
PM Expert, Certificate
2008
1601-MSP02: Microsoft Project Effective Usage
PM Expert, Certificate
2007
1601-PMBS02: Project management in a company. Standart ANSI PMI PMBOK® 3-rd Edition (2004)
PM Expert, Certificate
Tests, examinations
2006
PhD admission exam
Moscow City Teachers' Training University, Certificate
Citizenship, travel time to work
Citizenship: Russia
Desired travel time to work: Doesn't matter
