It is one of the largest tour operator In Russia, our department works with sports teams and with the biggest events. Exactly me, I work with footbal teams. (Russian and foreign ) being their personal logistic manager. Working with their schedule. Providing all the services that are needed during the trip: Tickets, Accomodation, F&B, Meeting rooms, Field, Transportation, Guid, Translator and visa support. Conclusing the agreements. Preparing proposals. Calcutations for each game. Invoices and closing documents, that are individual For each team. Payment control. Solving all problems that can be arise during the trip

Analyze the hotel market. Introdution of statistics. Competitive analysis Developing the rate policy. Working with, and connecting new online channels Development of various promotions and special offers for conference, accomodation and F&B services. Developing a plan to increase profits. Contracts. Working with B2B and B2C markets. Controlling the rooms availability.

Corporate sales, Parties, conferences, weddings. Introduction of CRM Controlling the work of employees Service improvement KPI Market research (Moscow, Moscow region and the Krasnodar Territory) Control incoming calls and correctly distribute them to our managers Supplement the regulations for the work of staff.

Сompetitive analysis Execution of KPI Formation of annual and monthly P&L Controlling the rooms availability Forcast and increase the profit. Develop conference offers and special offers for the hotel and the restaurant. Preparing offers and contracts, according to the clients’ requirements Developing the rate policy for the hotel and the restaurant Developing all documentations that are needed for events planning Coordinate details of the event with the clients Coordinate training activities with other departments of the hotel Beeing responsible for the hole departement Training and motivations of the staff Conclude contracts. Working with b2b and B2c market Sale different hotel services like conference, banquet and our Meeting rooms. Working with online booking services.

we have one bar, 2 restaurants and 2 banquet halls. -Manage all Food & Beverage Outlet operations including Conference and banqueting - Recruit, manage, train, develop & motivates the F&B team -Find new ways to maximize sales and revenue Comply with hotel security. Execution of KPI Formation of annual and monthly P&L -Menu Development together with the kitchen, development the design of the menu and the costs of the dishes. -Fire regulations and all health and safety legislation. -Conducting inventories. -conclude deferent contracts withe agency and corporates and of course individual guets. -develop special offers -promote the restaurants

Promotion hotel and event services. sale conference halls, banquets and all hotel services that we have. Conclude contracts. Сompetitive analysis Preparing offers and contracts, according to the clients’ requirements Developing all documentations that are needed for events planning Coordinate details of the event with the clients Working with b2b and B2c market Controlling the competitive analysises

Promotion hotel and event services. sale conference halls, banquets and all hotel services that we have. Conclude contracts. Сompetitive analysis Preparing offers and contracts, according to the clients’ requirements Developing all documentations that are needed for events planning Coordinate details of the event with the clients Working with b2b and B2c market Controlling the competitive analysises

controlling the work of the administrators, and the whole checking inn and checking out system.

check inn and check out guests, controle the mini-bar services, making registation and controlling the migration cards.

resiving the orders, knowing R-keeper system and control the waiters.

Organization of exhibitions in Moscow Welcome, visitor registration, database processing in the central office.

Front desk

waiter, manger at the restaurant