• Successfully finished 2 complex projects for external clients (Bites by Tre Stelle app and Capacity Management feature for Portia Pro). Managed both internal and partner’s overseas teams. Delivered Bites by Tre Stelle app 10 weeks ahead of schedule! • Championed in multiple internal projects: developed Company’s Project Process Map, introduced Risk Register and Risk Response Plans, Lessons Learned, Knowledge Base, improved Sprint Planning by introducing baselines and upgraded Sprint Project Reports and Multi-Projects Reports and Dashboards.

Lead Project Manager Managed a remote team of developers, engineers and data scientists to deliver new functionality and improvements to Neuton.AI platform (SaaS solution) playing customer-facing role at the same time, and transformed customer requirements into project plans owning the execution of the team against those plans. • Acted as a single point of contact for customers managing customer onboarding and set-up, special projects (creation of ML models for specific usecases and coordination of embedding into MCUs), customer maintenance and support; • Led and facilitated day-to-day Scrum aspects including daily Stand-Ups, Backlog Refinement, Sprint Planning and attend other scrum routines, working closely with all technical teams including Data Science, Product, Developers, Design, Embedded Engineers to deliver SaaS product implementations; • Created, tracked and updated implementation plans, documents and process documentation; • Ran product feedback interviews and create job stories to improve the platform; • Formalized customer requirements and project roadmaps & delivery plans that culminate in client acceptance of the results. Key accomplishments: • Optimized Sprint planning so that 90% of tasks were planned during Sprint planning session; • Created metrics to demonstrate projects evolution and discrepancies, assisting teams in preventing delays and making changes to the project when necessary; • Standardized customer onboarding process to make it faster and more efficient.

Guided a remote geographically dispersed team (20+ members: back-end, middle-tier, front-end developers and analysts) to meet project deadlines while minimizing impediments, managing risks and priorities, and creating a culture of accountability. Project: Payments delivery • Acted as Agile Project Manager and Scrum Master, and facilitate daily Scrum and Sprint planning and other Scrum activities; • Calculated capacity and distribute tasks among the team members; • Coordinated multiple initiatives simultaneously; • Supported and coach the team to clarify goals, and actions required to achieve targets; • Helped to build a trusting and safe environment with an emphasis on proactivity and problem solving; • Monitored and report on sprint progress and deliverables; • Implemented Jira Rich filters and Confluence boards for Sprint planning, monitoring of capacity utilization, tasks’ statuses, estimates, workload, UAT etc.; • Mapped out the process to consider dependencies when Sprint planning, to reduce task extension due to work not able to be done in parallel.

Led the projects of implementation and development of Data Warehouse (DWH), Dashboard and Business Intelligence (BI) system * Managed 2 own geographically dispersed teams (20 employees: analysts, designers, back-end and front-end developers, testers) resulting in improved delivery times by 40%; * Led and facilitated day-to-day aspects including Backlog Refinement, Sprint Planning, Review, Retrospectives, and daily Stand-Ups; * Directly managed the creation of Test Cases, User Stories & UX / UI of new Dashboard modules; * Monitored and controlled quality via metrics and mentored the teams through the project management processes using JIRA Kanban Board and custom dashboards; * Managed vendor contracts (for BI system), negotiating service level agreements (SLA's), tracking performance and action plans; * Regularly reported on project progress to the head of PMO and CIO and made presentations for project sponsors and business units; * Created KPIs to demonstrate projects evolution and discrepancies, assisting teams in preventing delays and making changes to the project when necessary; * Conducted job interviews (new analysts and developers). Key accomplishments: * Development of APIs for merchants and internal use by other systems; * DWH development: new tables addition, partitioning, that afforded to store 4 times more data and retrieve data 5 times faster; * Realization of data reconciliation between DWH, processing systems and BI-system; * Implementation of BI-system in ECommPay Holding both from technical and organizational point of view resulting in manual work reduction by 90%; * Realization of chargebacks parsing in DWH and their display in Dashboard with possibility to manage them that reduced chargebacks processing time by 40%. Technical skills: MS Project, Visio, PowerPoint, Excel, Word, Atlassian Jira, SharePoint, Confluence, Google Docs, GitHub, HTML, XML, JSON, CSS, HTML SQL, PHP, Google Analytics, Slack, Zoom, Google Hangouts, Zeplin.

Managed 15 complex projects within PMO * Led and managed successful delivery of concurrent projects budgeted from $500M to $4MM with the teams from 10 to 50 people; * Prepared and updated realistic and sufficient network diagrams, project management plans, baselines and project documents; * Proactively identified and tracked project risks, dependencies and issues and developed mitigation plans; * Led, coached and supported on-shore and off-shore team members using regular status meetings to uncover risks and roadblocks, highlight accomplishments, and discuss current tasks at hand; * Conducted vendor management and strategic sourcing processes, managed RFI, RFP and SoW activities within business and technology teams, facilitated vendor selection sessions; * Facilitated business case calculation, defined budget (CAPEX, OPEX, TCO), distributed and controlled project costs, provided Earned value analysis; * Reported on project status to the management and make presentations to steering committees or project sponsors; * Indirectly managed change management training sessions for business teams and requirements elicitation. Key accomplishments: Successful completion of 8 projects among which new B2B system implementation that rose the bank's profit on commissions by 30% and broadened partner base by 20%; Customers' remote identification project that brought 10% of new online customers; brand new IPhone and Samsung leasing projects - 15% of new customers, Business continuity management etc. Technical skills: MS Project, Visio, PowerPoint, Excel, Word, ARIS express, Atlassian Jira, SharePoint, Confluence, HTML, XML, JSON, UML, BPMN, ARIS EPC, Java Script, C#, PHP.

Projects: own acquiring, new credit card with installment plan Developed documents describing top-level and detailed requirements for new processes / optimization of current processes / process automation (VAD, Eepc/BPMN diagrams, tables, user stories, checklists etc). Key accomplishments: After 3 months of work I got "Extra result" award for development of business and system requirements for own acquiring implementation in Home Credit Russia. The implementation of own acquiring reduced company's expanses on acquiring by 80% + brought profit in form of commissions for partners using bank's acquiring. Technical skills: MS Project, Visio, PowerPoint, Excel, Word, ARIS express, Atlassian Jira, SharePoint, Confluence, HTML, XML, JSON, UML, BPMN, ARIS EPC, Java Script, C#, PHP.

Projects: processes optimization and digitization, implementation of new claims system and customer satisfaction measurement system * Prepared business and system requirements for development of My Cardif claims procession system reducing claims processing times by 25%. * Developed functional requirements for new web-site and thin-client for claims. * Implemented Customer survey program in Cardif Russia increasing Customer satisfaction rate by 40%. * After several months of work I got Cardif "Star" award for optimization and automation of docs flow between Ops Dept and Accountancy. Technical skills: MS Visio, PowerPoint, Excel, Word, MS Navision, Bizagi, Enterprise Architect, Jira, SharePoint, Confluence, HTML, JSON, UML, BPMN, Radian6, Instant Survey, Java Script.

Projects: implementation and development of new sales and UW system * Business processes analysis; * Technical requirements specification. Technical skills: MS Visio, PowerPoint, Excel, Word, Redmine, Confluence, HTML, JSON, UML, BPMN, Java Script, C#.

Led the project of implementation of the complex global insurance platform (Allianz Business System): * Served as a point person for contractors and Subject Matter Experts, assisted business analysts as an additional liaison amongst stakeholders to elicit, analyze, document, communicate and validate business needs; * Strategically scoped project plans, planned releases, analyzed data, allocated resources, implemented and tested customized solutions and relayed feedback to the team, held UAT. Technical skills: MS PowerPoint, Excel, Word, Enterprise Architect, Atlassian Jira, Confluence, SharePoint, HTML, JSON, UML, BPMN.