Working with students to improve their language levels. Using conversational tactics to learn and correct mistakes. Practicing general English, Business English, Job related English. Using Skyeng platform resources and personal resources to guide the lessons.

Teaching Advanced English - Business English - Interview Preparation - Resume/CV assistance - General Speaking and Writing Teaching Upper Intermediate English - General Speaking and Writing - IELTS and other exam preparations

5* Modern Luxury Locally inspired Hotel - Top KPI achiever and Top Upseller for January 2021 - Part of pre-opening team 2019 - Developing, Promoting & informing 6-8 trainings per month - Identifying performance gaps and implement appropriate training - Measuring transfer of knowledge from monthly training - Drives brand values and philosophy in all training and development activities

The Abu Dhabi EDITION - Marriott International + 5* Modern Luxury Lifestyle Hotel ------- - 2 name mentions on GSS within one month of joining - Project: KPI tracking board and colleague recognition board Housekeeping Supervisor The Westin Austin Downtown - Managed by Whitelodging

Room cleanliness scores improved from 77.5 in August to 80.6 in September and 82.7 in October during PM shift: Led a team of +/- 20 housekeepers and housemen - Orchestrated day operations alongside 2 supervisors and 2 managers; Solely during evening operations - Acting housekeeping manager for a few days during holiday season Guest Service Representative The Westin Austin Downtown - Managed by Whitelodging

Front Desk: Consistently achieving 9-10 rating within guest reviews, training new staff, managing to delight guests with personalised experiences - Rooms control: Harmoniously juggling 366 rooms with various guest profiles while balancing inventory - Service Express Agent: Seamless multitasking calls, requests & daily tasks : Engaged with over 30 restaurants and local attractions

& Guest Relations - Autograph Collection Marriott ------- 5* Boutique Hotel - Within a team of 5-6 members - Assisted in social media management (Instagram & Facebook): Daily posts, comments and replies - Project: Departmental SOPs laid out in a creative manner, researched all hotel's artworks and presented the findings in a concise way, Created pre- arrival amenities menu for various occasions