Responsibilities - client consultation about financial products - stocks, futures, CFD-contracts, quotes, currency pairs, MT4 terminal (+ advanced version), EA Builder ; - providing of daily analytics to VIP clients ; - educate clients how to use MT4, MT4 Advanced and MT5 Trading Terminal - implementation of a personal targets and plans ; - work as Team Leader for group of 10 people ; - conversion leads into clients ; - work with existing clients by phone (consultancy with fresh news from financial markets) ; - work with client's registrations from website ; - Bank transfers support ; - work with objections ; - good knowledge of CRM ; - personal meetings with clients in case to "close the deal"; - educating programs for existing clients and for new-comers ; - work at Holidays and weekends as markets never sleep ; - I've been working as an office administrator while we have nobody to cover this vacation ; - work as technical specialist in LifeChat Support system (average amount chats per day around 150-200) ; - translation texts of daily market analyses (From Marshall Gittler) from English into Russian ; - calls to attract new clients, work with "cold" and "warm" base ; - calls to attract new partners and IB's (Introducing Broker); - calls, calls, and once again calls ; - interaction with the back-office (Cyprus); - organization and conducting meetings with clients and partners; - organization of business trips ; - organisation of educative seminars for new and existing clients; - organisation of EXPO's (Moscow Forex EXPO 2014/2015) ; - work with documents and contracts ; - multifunctional and multidirectional work My main achievement at Account Manager position is leading a personal seminar in Minsk, Belorussia to open new secondary office and to develop a new partnership chain with new funds and new clients. Seminar was held in May, 21-23, 2015. IronFX Global closed Moscow office June, 2nd, 2015 so now I am looking for a job.

Responsibilities: - opening a Micro Office in the Shopping Centre "Gorbushkin Dvor" to attract new clients to our special offer "Credit Card"; - interaction with Administration of Shopping Centre with administrative tasks; - phone sales (Bank products and special offers) to existing clients; - securities sales: work with the Management Company "Eurofinances" selling shares of Mutual Investment Fund "New Moscow", Troitsk city ; - consultative calls; - work with various documents; - interacting with other departments; - weekly/monthly reports; Achievements: Participation in the "Crystal headset, 2013" (professional competition for sales managers) Shares Sale - the aggregate amount 5 million RUB. A large number of positive reviews from satisfied customers

Responsibilities - advising clients on available Bank's products (deposits, loans, mutual funds, credit cards) ; - solving complex issues with particular conflict clients ; - identifying gaps in services, call-centers and Internet - Banking

Gazprombank (OJC) - Intern in the Individual Department and in the Consumer Loans Sales Department

Responsibilities - Work with applications for loans early repayment, military mortgage. ; - Credit cases formation, receiving expert opinions.