It’s an international tour company with a focus on Gulf Coast countries such as Saudi Arabia, OAE, Kuwait, Oman etc. I book hotels, Moscow and Saint Petersburg, book and buy tickets, manage visas, manage drivers and provide full service packages to the clients. We have offices in Russia, Georgia, Azerbaijan, Turkey and Saudi.

All key responsibilities of providing business and general support to the General Director of the company such as calls, mails, flights, hotels, etc. Execution of various personal requests of family and staff.

Outlook Diary Management: organising and maintaining diaries and making appointments, dealing with incoming calls, emails, faxes and post, booking couriers; Answering emails on behalf of the General Director, monitoring the mail box; Travel-support (booking hotels, arranging visas, tickets, transportation, coordination with all participants involved); Travel arrangements for Moscow and London IMG staff, booking the hotels, taxis, etc.; Coordination of meetings between Moscow IMG staff and IMG international staff; Visa support to the London IMG office staff and some other IMG partners worldwide; Business correspondence (English/Russian), translating business correspondence: letters, reports; presentations in PowerPoint

Full administrative and organizational support: The first point of contact and gatekeeper for all external clients and employees Extensive Diary Management on Outlook: organising and maintaining diaries and making appointments, dealing with incoming calls, emails, faxes and post, booking couriers Calculating and comparing costs for required goods or services to achieve maxiumum value for money Setting up meetings and telephone conference calls Extensive Travel for all members of the team Travel: Booking Flights, Hotels, Cars, etc Arrange visas Working remotely with one of the Managing Directors due to his constant travel Business correspondence (English/Russian) Processing monthly corporate mobile phones expenses using Excel Translating business correspondence: letters, reports; presentations in Powerpoint Travel-support (booking hotels, arranging visas, tickets, transportation, coordination with all participants involved) General administration and other ad-hoc duties

As a Deputy Centre Manager in a busy and quickly developing serviced centre located in Lotte Plaza, 8-th and 9th floors where “Central Offices” LLC subleased office space to various international and Russian companies. Managing operational aspects of the business with a strong focus on delivering world class customer service Assist Center Manager in recruiting, training and inducting new team members, Closely work with client feedback/quality assurance program through independent third party system, Conduct monthly P&L reviews with CEO & Center Manager with the objective of improving performance, Ensure system for logging of charges in the center is strictly observed, Manage procurement of key items for the center, Oversee billing procedures to ensure accurate and timely completion, Manage reception and other front of the house services on a day-to-day basis , Manage all phone systems and related items including call logs and calls answering and systems, Work closely with finance, IT & Sales to ensure efficient operation of business systems. Combine those multiple duties with performing minor tasks of a personal assistant to our main investor and the Chairman of the Board of Directors of the company which has opened a second office in the Northern Tower building located in Moscow City. 12.2005 - 05.2006 Swanke Hayden Connell Architects (SHCA), Moscow office Administrative Secretary/Office Manager Working in the Moscow office of Swanke Hayden Connell Architects: Answering phone calls, Dispatching post, booking couriers doing daily routine office administration and management, Translating of documents, letters on design and architecture and general issues, Translating Clients Agreements, Booking hotels for coming staff from abroad, Arranged meetings Assistance with visas support for foreign staff , Getting work permits. Helping the Financial Advisor with the accounting services Keeping an inventory of all office equipment, materials, furniture, PCs, etc. Address Moscow, 4th Tverskaya-Yamskaya 22. UK experience 12.2004 - 04.2005 Fujitsu Siemens (UK branch in Warrington) Buyer in Purchase & Inventory department Working in Warrington office of Fujitsu company: Buyer Dealing with 4 major clients Purchasing electronic spare parts for other companies and individuals. Address: Fujitsu Temple Court, Risley, Warrington, UK Contact person: Alex Whalley Phone 01925-435014 June 2003 December 2005 Free lance translations in the UK (London, Manchester, Devon for the English charity ” Friends of Russian children” and Children’s Fire Burn Trust, under the patronage of Prince Michael of Kent). Accompanying a group of psychologists and play therapists to the UK hospitals during a fellowship visit. October 1990-June 2003 Project HOPE in Moscow International (American based foundation “People-to-People Health Foundation”) in its Moscow office. Office manager, then as a translator doing all kinds of written and oral translation and worked as a translator abroad during fellowships visits. Few big long-term projects I have been involved as office manager+ translator– Pediatric Burn Care educational program from 1990-1997 in Hospital #9 in Moscow and School based Substance Abuse prevention and Education Program from 1997-2003. During my 12 years work period at Project HOPE we have been running various projects from medical to educational. At one stage I was running my own small project where I was in charge of selecting young Russian oncologists for the Eastern Europe Advanced School for young oncologists. I interviewed, selected and accompanied some Russian fellowship-oncologists to Krakow (Poland) for a week’s course of advanced training sponsored by Roche Switzerland pharmaceutical company. I was writing monthly financial reports using QuickBooks program and was in charge of petty cash expenses. I was involved in budgeting a little helping the Manager of the project. Contact person: Dr. Olga Romanova, PhD