Knowledge of technology maintenance and repair of motor vehicles, a good knowledge of the structure and function of various systems and assemblies. Skills of direct communication with clients, negotiation skills, including stress. Knowledge of spare parts market and understanding the trends of its development. Knowledge of specialized software: ETK, TIS, KSD, AOS, EPC, WIS, ASRA, ELSA ETKA. Knowledge of the legal norms of the Russian Federation, experience of drafting and negotiating contracts, issue direct orders, and develop instructions, experience in the preparation and passing of inspections. Training in PTM and AB(administrative staff), Participated in the full computerization of the company in the transition from printed catalogs and price lists to work with databases(2001-2002) Implemented a control program for consumables in the body shop with the "flow detail" (2009). Organized the work in the tender Department from scratch, with positive and stable results. (from 2010). Implemented the latest equipment(3D wheel aligner), trained staff, and brought in leaders on quality of services and reviews(2014-2016). Knowledge of the principles of Internet promotion and the skill of writing articles to promote services with good results indexing without additional injections into SEO marketing. Advanced PC user – knowledge of office software packages, setting up jobs, organize, and configure the network on the working group level and access to the Internet, access policy, service servers, computers, set up guide, understanding principles of databases and their management. Knowledge of standards ESKD, understanding of drawings and detail, the skill of sketching details. For more information Honesty, care Ability to work in multi-tasking and deadline Analytical mind Creative and versatile approach to solving problems Competent speech and writing English and German language — basic level, translation of technical texts, correspondence. A wide range of interests, willingness to learn new things. The rights of the cat. "B" Hobbies: Hi-Fi, caraudio, music, Photo.