Preparation, management and coordination of the One School One Country Project and the WorldSkills Conference that were held within the framework of the WorldSkills Kazan 2019 Competition. Area of Responsibility: - planning and coordination of the services for the “Conference Participants” client group (1,200 people); - development of the policies and internal regulations on cross- functional communications and work flows; - recruitment and training of the temporary staff and volunteers; - work planning, task setting and controlling the implementation of the tasks performed by the temporary staff (subordinate to 5 people); - interaction with external organizations on the material and technical procurement of the project sites, delivery of services within the framework of project activities; - interaction with the Ministry of Education and Science of the Republic of Tatarstan, the Department of Education of Kazan, educational institutions and other organizations during the preparation and implementation of “One School One Country” project (58 educational institutions of the Republic of Tatarstan and the experts' delegation from 63 countries of the world participated in the event); - timely reporting, preparation of analytical reports on WorldSkills International projects, maintaining project documentation as part of its functional responsibility to reporting organizations. Based on the results of the WorldSkills Kazan 2019 the WorldSkills Conference 2019 was recognized as the best in the WorldSkills International history. Awarded a letter of gratitude from the Ministry of Education and Science of the Republic of Tatarstan.

Conducting tours, master class, chemical and physical Tesla shows for visitors, working with guests in thematic areas (in Russian, English). Cities of location: Kazan, Cheboksary, Tolyatti, Samara.

Carrying out excursions for tourists during a boat trip on a catamaran.

Coordination, staging and implementation of operational procedures standards for all technical operations at the Mordovia Arena stadium in Saransk during the preparation and holding of the 2018 FIFA World Cup in Russia. Provision of equipping the stadium with technological, engineering equipment, furniture and monitoring their proper use. Coordination of actions of suppliers.

Outgoing calls on the project MTS Bank (credit card sales).

Operational management of the pavilion. Technical management of staff (3 full-time, 93 temporary). Preparation and delivery of daily and weekly reports on the pavilion workflow, incidents, etc. Coordination and collaboration of service services. Prompt solution of issues, problems. Participation in sectoral meetings as a senior manager.

The winner of the scholarship program of the Russian International Olympic University under the program "Master of Sports Administration". For 10 months, the following disciplines were taught in full time: “Research Paradigms in Sport Management”, “Economics of Sports”, “Sports Industry”, “Management and Operation of Sports Facilities”, “Financial management”, “The Paralympic Movement and Adaptive Sports”, “Safety Issues in Sport”, “Fundamentals of Sports Law”, “International Communication and Public speaking in Sports”, “Agent Activities in Sports”, “Strategic Planning of Sporting Events”, “Strategic and Practical Management in Sports”, “Management and Commercial Activities of Sports Organizations”, “Event management in Sports”, “Football: the Basic Principles of Legal Regulation and Management”, “Fan Engagement for Professional Sports Clubs”, “Fitness Industry”, “Ticketing”, “Psychology of Effective Management in Sports”, “Sustainable Development: Creating Sports Legacy”, “Sports Legacy: Economic, Social and Legal Aspects”, “Information Technologies in Sports”, “Sports Marketing”, “Olympic Marketing”, “PR Activities of Sports Organizations”, “Sport Sponsorship”, “ Global Governance in Sports (Introduction)”, “Economic Analysis of Sports Organization Operations”, “Career management in Sports”, “Leadership and Personnel Management in Sports”, “Sports Tourism” and graduation project: “Managing Spectator Services at Major Sports Events: a Case Study of the XXVII Summer Universiade, the XXII Olympic Winter Games and the XI Paralympic Winter Games 2014 in Sochi”. During training at RIOU, I went through two practices: 1. High-mountain carnival Boogel Woogel (March-April), volunteer Assistance in organizing, managing human flows, coordinating artists on the main stage 2. III World War Games in Sochi (February), volunteer attache Volunteer attaché of the Lebanese team.

Consultant of the ticket center of Coleman Services in the Confederations Cup in Kazan 2017 Advising clients on the purchase of tickets (availability of tickets, availability of seats, schedule of matches, rules for acquiring, refunding, reselling tickets, etc.). Participation in briefings and debriefings before and after work shifts. Participation in specialized trainings. Working at the welcome desk, help desk (printout of tickets, entering data into a special program), working with the cash register machine for selling tickets to customers (cash and non-cash payment-credit cards).

Design and implementation of an advertising company for retail and wholesale. Staff recruitment for vacant positions. Director of 3 retail outlets -3 (Kazan). Implementation of the sales plan. Organization of the work of sellers. The introduction of new products. Purchase of goods.

Teamwork Ticket Group. Organization of the work of volunteers (development of training, scheduling, monitoring and coordination of activities). Audit of temporary and permanent structures in the spectator stands in accordance with the declared tickets. Sale of tickets to legal entities. Making ticket requests. Reception of tickets. Communication with the ticket operator (contractor). Work in the Ticket and Service Center (help spectators with a transplant).

Work in the field of domestic tourism in the Republic of Tatarstan. Organization of individual and group excursion tours. Sale of regular excursions. Coordinator of the children's tourism project “Treasures of Ancient Kazan” (subsidy from the Ministry of Culture of the Russian Federation). Providing the necessary information to tourists. Preparation for participation in exhibitions.

Work in the central team for planning and preparing the functional area “Event Services”. Development and management of a service project at the Information desks for spectators in all competitive venues (12 venues), in the Olympic Park and Fisht Olympic Stadium, which include: storing baby strollers; work with lost things, children; provision of information; issuance of rental radios for hearing impaired people; wheelchair rental; work with the complaint of the viewer. Management of the Unified Center for the Disposal of Lost Items from all competitive venues, the Olympic Park and Fisht Olympic Stadium. She was awarded a letter of thanks and a commemorative certificate, a commemorative medal for her significant contribution to the preparation and holding of the XXII Olympic Winter Games and the XI Paralympic Winter Games in 2014. in Sochi.

Creation and organization of the department from scratch. Monitoring and implementing the department’s work plan. Selection of full-time and temporary staff. Monitoring the adjustment of the number and selection of volunteers. Coordination of training for volunteers. Formation and control over budget execution. Reporting on the work of the FISU department. Participation in workshops. Organization and control over the conduct of test events (responsibility at 32 competitive sites). Organization of service for people with disabilities. During the Games, the subordination was: 4 full-time, 93 temporary employees and 1,500 volunteers. Awarded two letters of thanks and 1 certificate of honor.

She was engaged in attracting customers, worked and developed a client base, kept records of goods in accordance with the nomenclature, entered into supply contracts, organized an advertising company, worked in the 1C program: “Trade Warehouse”.

Turnkey event organization. Over the 4 years of my work, I have implemented the following projects: the presentation of “Brendy de Jeres”, the final of the soccer championship among youth “Leather Ball” in Ufa, the “Mega Fashion Tour” in nightclubs in the cities of Novosibirsk, Yekaterinburg, Kazan. Our team has implemented such projects as: an official reception in honor of the winner of the 2008 Russian Championship FC Rubin, the 50th anniversary of FC Rubin, the opening of the Sun Palace Casino in Yerevan (the Republic of Armenia), specialized wedding ceremonies, thematic corporate events, etc.

Work with clients on planned activities: coordination of the program, budget, requirements, composition of participants, etc. Monitoring the production of promotional products, budgeting events, interacting with contractors, drawing up a program, monitoring events, maintaining supporting documentation and reporting, organizing and conducting press conferences, presentations, promotions, parties in clubs, children's parties, public events, corporate events . Negotiating and working with artists of Russian show business and foreign countries, providing performances in cities according to the individual requirements of the artist. Over the 2 years of work, the following major projects have been implemented: the opening of IKEA, OBI, Mega shopping centers, the Tinkoff restaurant, the large-scale events 15th anniversary of the Larisa modeling agency, the All-Russian Advertising Festival Yes ... Hedgehog 2005, “City Day in Ufa”, “1000th Anniversary of Kazan”, theme parties in Kazan nightclubs for SABMiller brands, etc.

The search of customers and work with them, experience in “cold sales”, work with documentation, production of printed materials, work in the organizing committee of the Regional Festival of Advertising and PR “Да ... Ёж!” 2004 – the search and control of the promotional staff, the distribution of responsibilities , the organization of ticket sales to the master classes and closing ceremony, registration of participants, organizing an exhibition of advertising works.

Advertising agencies in Kazan: Persona Grata, Ozone Media, Rembrand, Larisa, Lorien Image, Jonatat, Russian Sea, Sabantuy, Svyat source, etc. Responsibilities: attracting customers, stimulating sales, laying out goods, sampling, tasting, preparing a daily report, designing outlets, drawing up a database of outlets and a report; coordinating the work of promoters, scheduling work, a set of promoters, making a promotional form, drawing up photo reports. Work at exhibitions, business centers, supermarkets. Responsibilities: customer acquisition, contracting, water tasting.