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Female, 54 years, born on 15 April 1972
Moscow, metro station Varshavskaya, not willing to relocate, prepared for occasional business trips
Head of IT services support
Specializations:
- Development team leader
Employment type: full time
Work experience 20 years 9 months
September 2018 — currently
7 years 8 months
FSBI «NATIONAL MEDICAL RESEARCH CENTER FOR OBSTETRICS, GYNECOLOGY AND PERINATOLOGY NAMED AFTER ACADEMICIAN V.I.KULAKOV» MINISTRY OF HEALTHCARE OF THE RUSSIAN FEDERATION
Moscow, en.ncagp.ru/
Medicine, Pharmaceuticals, Pharmacies... Show more
senior researcher, analyst
Developing of Methods for analyzing visual content including:
- behavior tests of laboratory mice,
- microscopic photos of immunohistochemical tissue sections
Software development for interpretation of animals behavior tests: footprint test, cylinder test, open field test (with Microsoft C#)
Data statistic analysis (STATISTICA 13, Fiji)
January 2009 — September 2018
9 years 9 months
Moscow, www.stockmann.ru
Retail... Show more
IT manager of POS system
Support of POS system in stores trade chain, including:
- support of the POS system's daily operations; supervision of the SLA compliance; application usage analysis and cost optimization.
- Analysis of change requests; setting tasks for developers; quality control over their work.
- Problem root cause analysis, setting corrective actions with developers.
- In-house software development to solve local problems (with Microsoft Visual Studio).
Successful completion of the following projects:
- Opening of four new department stores (about 60 tills each) and about 20 smaller shops (2 tills).
- Rollout of a new version of POS software, including the related hardware swap (GlobalStore, 1С Розница 2.0 and 2.2).
- The implementation of new EMV system (admission of payment cards) according to the PCI DSS; the acquirer had to be changed in the process (UCS, Raiffeisenbank, Sberbank).
- The implementation of Online tills (according FZ-54)
- Project management in all of the above
Managed a group of 13.
Business problem analysis:
- Identification of the target audience and its behavior by means of POS system DB analysis (via complex SQL requests).
- Detection of cashiers' suspicious behavior, through the same tools;
- skills of statistical analysis on large (more than a million records) data sets
June 2007 — January 2009
1 year 8 months
Russia, www.autotrade-ag.ru
Automotive Business... Show more
IT department head
Established an IT department from scratch, including:
- network design and implementation
- establishment of a call-center, including relevant software development (Microsoft Visual Studio)
- establishment of an incident & change request management system according to ITIL
- design and implementation of domain security policies, control over the software on local computers, internet access control
- standardization of equipment and service organization.
Managed a team of 5.
August 2005 — June 2007
1 year 11 months
Moscow, www.stockmann.ru
Retail... Show more
IT specialist
• Windows XP installation and setup, domain introduction, resolution of usual incidents;
• Skills of PC hardware, assembly / replacement of components, basic soldering;
• Installation and setup of specialized software;
• Connecting workstations to LAN; network troubleshooting;
• network printers installation, basic repairs and maintenance; management of service contracts for copiers and printers;
• advanced user of Microsoft Office 2003/2007/2010, typical incident resolution
Skills
Skill proficiency levels
Medium level
Basic level
Level not specified
About me
Married with two children (8 and 23 years); driver's license with 11 years of experience and own car; my hobby is art.
Higher education
1995
Higher education
faculty of Experimental and Theoreticl phisycs, Human and Environmental Radiation Safety
Languages
Citizenship, travel time to work
Citizenship: Russia
Permission to work: Russia
Desired travel time to work: Up to 90 minutes
