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Женщина, 46 лет, родилась 20 июня 1979
Москва, м. Домодедовская, готова к переезду, готова к командировкам
Area manager, territory manager
Специализации:
- Менеджер по продажам, менеджер по работе с клиентами
Тип занятости: полная занятость, проектная работа/разовое задание
Опыт работы 20 лет 11 месяцев
Апрель 2012 — Октябрь 2022
10 лет 7 месяцев
L’Occitane International
Москва
Розничная торговля... Показать еще
Travel Retail Manager
My primary job responsibilities include:
- Retail Sales Development,
- Build with Area Sales Manager the sell-out objectives;
-Develop sales and manage sales performance by store to reach the target,
-Coordinate with the Sell-In team to ensure efficient order taking and stock processing to ensure optimum inventory at stores,
- Compile monthly sales reports to management. Develop a partnership with Store managers and Cosmetics coordinators, negotiating additional spaces and successful sales incentives in the POS,
- Communicate competition’s launches and marketing activity to management,
-Recruit and Build Talent: Source, hire, develop and retain Best in Class Beauty Consultants,
-Consistently seek talent and network to create a pool of qualified candidates,
- Provide the team with expectations & responsibilities of the position,
-Conduct regular counter visits and ensure the development of BCs through regular appraisals,
- Conduct mid-year and annual assessment of Beauty Consultants,
- Together with store managers, control and optimize schedules of Beauty Consultants to ensure labour costs are managed strategically.
- Create, analyze and manage Monthly Sales Goals and follow up with each Beauty Consultant monthly,
-Work, implement, and follow-up on an incentive plan in with the sell-out objectives. —Conduct On Board training for all new hires prior to the visit of the Training Manager.
-Conduct brand, new product & seasonal trainings as needed.
-Reinforce sales techniques and customer service trainings through individual coaching sessions during store visits.
The scope is Russia, CIS, Baltic countries, Slovenia, Hungary, Ukraine, Turkey.
Декабрь 2007 — Декабрь 2011
4 года 1 месяц
Moscow International Airport
Senior Customer Service Officer
``Domodedovo''. Singapore Airlines.
Senior Customer Service Officer
* Aircraft ground management (including project management of departure logistics including safety and security check procedure and various monitoring & management functions);
* Responsible for conducting training and mentoring new staff
* Close collaboration with Senior Supervisors and Managers to ensure consistent and effective operations
* Responsible for liaising with Customer services and staff to achieve internal targets.
* Interaction with international managers to complete company documentation, maintenance of Invoice Database including analyzing and reporting
Октябрь 2005 — Декабрь 2007
2 года 3 месяца
Moscow International Airport
Beauty adviser
Moscow International Airport ``Domodedovo''
Beauty adviser for Givenchy
Client oriented sales and Logistics including product ordering and logistics;
Collection and analysis of statistics related to sales, regular interaction with suppliers, monitoring of goods in stock, product ordering, client complaint resolution;
Responsible to management for planning and developing effective strategies to increase sales.
Facilitation and participation in training courses and international conferences with focus on presentation of new products; interpreting during meetings, business correspondence in Russian and English.
Октябрь 2003 — Октябрь 2005
2 года 1 месяц
Tcibju Hotel
First assistant
of General Accountant
Responsible for the full scope of expense reports accounting responsibilities, accounting transactions input, accounting data revision;
Documentation control (endorsed with reports), preparation of various management reports, ad-hoc reporting as needed;
Cash handling (including P&L daily cash book and banking of cash);
Interaction with suppliers, daily bookings and reservations.
Administrative Experience:
Апрель 2001 — Апрель 2003
2 года 1 месяц
Hotel ``Jugor''
Rreceptionist
Responsible for multiple requests for administrative support, including assistance to visitors, handling incoming and inter-office calls, correspondence (send/receive/ sort out and deliver fax messages and courier packages), providing travel support.
Навыки
Уровни владения навыками
Обо мне
various monitoring & management, travel support, team player, international experience, coordination of relationships and responsibilities, communication skills, administrative support, Responsible for the full scope, Responsible for multiple requests, Responsible for conducting training, Profit and Loss, Microsoft Word, Microsoft Outlook, Microsoft Office, Microsoft Internet Explorer, Microsoft Excel, Management Reporting, Lotus Notes/Domino, Cashbook, Cash handling, Audit
Высшее образование
2001
Высшее образование
Syktyvkar State University
Psyhology and Social work
Знание языков
Повышение квалификации, курсы
2001
Business accounting and audit
Syktyvkar State University
Гражданство, время в пути до работы
Гражданство: Россия
Разрешение на работу: Россия
Желательное время в пути до работы: Не имеет значения
