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Female, 61 year, born on 31 December 1964

Moscow, metro station Aeroport, not willing to relocate, prepared for business trips

Customer service specialist

120 000  in hand

Specializations:
  • Sales manager, account manager

Employment type: full time

Work experience 21 year 3 months

July 2014currently
11 years 10 months
Polish Tourist Organization

Moscow, www.poland.travel.ru

Government Organizations... Show more

Specialist
Promotion of tourism to Poland, cooperation with Mass Media, writing of advertising texts, advertising in social networks, exhibition activity. Organising and accompanying russian tour operators in incentive trips to Poland, cooperation with russian oficial organisations, the Polish Embassy in Russia, aircompany LOT in creating promotion actions representing polish touristic products. Implementation of payment transactions.
October 2012August 2013
11 months
ZAO "Maersk"

Moscow

Transportation, Logistics, Warehousing, International Logistics... Show more

Customer service assistant/Office- manager/Marketing manager
Duties include: Handling of transport documentation, issuing and receipt of Negotiable Bills of lading, collection and release of feeder documents according to customer’s requests, communication with colleagues in other offices of Maersk Line and sister carriers: MCC Transport, SeaGo Line, Safmarine. Ensuring the office maintenance: interaction with stationary and office goods suppliers and providers. Day to day work in SAP: expense management. Travel and visa coordination.
November 2008October 2012
4 years
Intermik Representative Office, Poland - Equipment for meat processing

Moscow

Heavy Engineering... Show more

Key client corrdinator, Office manager
Duties included: Keeping track of contracts. Creation of client’ databases. Translation of product descriptions from Polish into Russian. Arranging of the meetings, seminars in Russia and abroad, assisting Key customers with visas, accommodation, tickets. Preparation of exhibitions, ordering of promotion materials, supervision and managing of the office stuff.
November 2004January 2007
2 years 3 months
Delight - Real Estate

Moscow

Construction, Real Estate, Architecture... Show more

VIP manager
Duties included: Working with the top managers of western companies in elite real estate, providing with housing and apartments, helping families in accommodation in Moscow, drawing up and following of Lease contracts, negotiations with landlords, settlement of disputes.
February 2002May 2004
2 years 4 months
Novozymes AS, Denmark, Represantative office in Moscow

Moscow

Chemical Production, Fertilizers... Show more

Customer Service Representative/Office manager
Duties included: Placing and tracking orders in SAP, handling of customer inquiries, complaints, billing questions and payment requests. Registration of new products, preparation of descriptions for customers in Russian. Ordering and resending of samples. Controll of product availability in stock. Daily cooperation with internal partners in business affairs. Participation in professional trainings. Maintained the office, ordering of stationary, beverages, promotion materials.

Driving experience

Own car

Driver's license category B

About me

Knoledge of foreign languages:English, German, Polish. Expirience of job in big multinational companies.Exellent communicative skills. High working under stress capacity.

Higher education

1992
Higher education
Tver State University
Romano- Germanic Philology, Diploma of teacher

Languages

Russian — Native

English — C1 — Advanced

German — C1 — Advanced

Polish — C1 — Advanced

Citizenship, travel time to work

Citizenship: Russia

Permission to work: Russia

Desired travel time to work: Up to 90 minutes