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Female, 61 year, born on 31 December 1964
Moscow, metro station Aeroport, not willing to relocate, prepared for business trips
Customer service specialist
120 000 ₽ in hand
Specializations:
- Sales manager, account manager
Employment type: full time
Work experience 21 year 3 months
July 2014 — currently
11 years 10 months
Polish Tourist Organization
Moscow, www.poland.travel.ru
Government Organizations... Show more
Specialist
Promotion of tourism to Poland, cooperation with Mass Media, writing of advertising texts, advertising in social networks, exhibition activity.
Organising and accompanying russian tour operators in incentive trips to Poland, cooperation with russian oficial organisations, the Polish Embassy in Russia, aircompany LOT in creating promotion actions representing polish touristic products. Implementation of payment transactions.
October 2012 — August 2013
11 months
ZAO "Maersk"
Moscow
Transportation, Logistics, Warehousing, International Logistics... Show more
Customer service assistant/Office- manager/Marketing manager
Duties include: Handling of transport documentation, issuing and receipt of Negotiable Bills of lading, collection and release of feeder documents according to customer’s requests, communication with colleagues in other offices of Maersk Line and sister carriers: MCC Transport, SeaGo Line, Safmarine. Ensuring the office maintenance: interaction with stationary and office goods suppliers and providers. Day to day work in SAP: expense management. Travel and visa coordination.
November 2008 — October 2012
4 years
Intermik Representative Office, Poland - Equipment for meat processing
Moscow
Heavy Engineering... Show more
Key client corrdinator, Office manager
Duties included: Keeping track of contracts. Creation of client’ databases. Translation of product descriptions from Polish into Russian. Arranging of the meetings, seminars in Russia and abroad, assisting Key customers with visas, accommodation, tickets. Preparation of exhibitions, ordering of promotion materials, supervision and managing of the office stuff.
November 2004 — January 2007
2 years 3 months
Delight - Real Estate
Moscow
Construction, Real Estate, Architecture... Show more
VIP manager
Duties included: Working with the top managers of western companies in elite real estate, providing with housing and apartments, helping families in accommodation in Moscow, drawing up and following of Lease contracts, negotiations with landlords, settlement of disputes.
February 2002 — May 2004
2 years 4 months
Novozymes AS, Denmark, Represantative office in Moscow
Moscow
Chemical Production, Fertilizers... Show more
Customer Service Representative/Office manager
Duties included: Placing and tracking orders in SAP, handling of customer inquiries, complaints, billing questions and payment requests. Registration of new products, preparation of descriptions for customers in Russian. Ordering and resending of samples. Controll of product availability in stock. Daily cooperation with internal partners in business affairs. Participation in professional trainings. Maintained the office, ordering of stationary, beverages, promotion materials.
Driving experience
Own car
Driver's license category BAbout me
Knoledge of foreign languages:English, German, Polish. Expirience of job in big multinational companies.Exellent communicative skills. High working under stress capacity.
Higher education
1992
Higher education
Tver State University
Romano- Germanic Philology, Diploma of teacher
Languages
Citizenship, travel time to work
Citizenship: Russia
Permission to work: Russia
Desired travel time to work: Up to 90 minutes
