Managing Owner at Pizza Pizza, Zalka, Lebanon -Concept development and brand identity creation -Business plan, action plan and marketing plan writing -Industry specific researches & evaluations -Planning and leading the renovation of the restaurant location including: lowering its ceiling, tiling floor, dividing the indoor space into multiple rooms -Equipment purchasing -Menu items management -Menu engineering, cost studies, market positioning -Staff recruitment, training and wages negotiation -Suppliers management & negotiation of beneficial deals -Implementation & evaluation of a 6 months marketing plan -Customer care -Supervision and control of eight full time employees -Operations Management -Procurement of foods and beverages -Weekly and monthly inventory control -Quality control and kitchen inspection -Licensing the restaurant, by the Lebanese ministry of tourism -Trademark registration -Trademark infringement negotiations -Trademark assessment and selling -Accounting validation -Payroll management -Stock management -Franchise possibility assessment

Managing Director at www.Lebanonsdelivery.com The first online food ordering platform in Lebanon -Concept creation and adaptation to the Lebanese market -Functional description and planning of the operation and features of the website and its services -Business plan, marketing & branding strategy writing in cooperation with a marketing specialist -Web design & content management in cooperation with a team of designers and developers -Back office and front office management via Drupal -Patent and Trademark processing -Research and composition of contracts in cooperation with a legal advisor -Client search & relations, contract negotiations, data collection -Call center & office renovation -Operations management -Employees training and supervision -Leading the online and offline marketing campaigns -Monthly balance sheet -Statistical reports, market analysis, market positioning

Managing Owner at Pizza Slice, Zalka, Lebanon Responsibilities: -Operations Management of the restaurant -Supervision of a team of eight employees -Marketing and advertising planning & implementation -Customer Care -Employees recruitment, training, writing job vacancies, negotiating wages and packages, and monitoring -Suppliers management -Procurement of foods and beverages -Quality Control and inspections -Monthly balance sheet preparation -Monthly and weekly inventory control