Training, coaching, consulting, professional services for Automotive Industry. 100% owned subsidiary of MSX International (www.msxi-euro.com) 🔴 Achievements: - Since 2014 the company became profitable Operating costs decreased by 23% - Gross margin increased by 17% - Company operations re-structured in accordance with 2013-2014 customer demand - New business projects with Mercedes, Volvo, BMW, NISSAN, PSA and other manufacturers has been won - Projects pipe-line 2016 is 15% up vs. 2015

Selling consulting services in the Automotive Industry. The initial phase of start-up business in Russia Recruitment and training staff, Develop & implementation business strategies. Interaction with key clients and owners of the retail car business Directly involved in the project (BMW, KIA, Mercedes, etc.)

🔴 Main objectives: - Strategy development and effective functioning of the policy, sales of cars holding ; - Control sales of the holding to comply with the industrial and economic principles of the company to profit and customer satisfaction ; - Ensure implementation of best business practices governing the work of sales of cars holding ; - The audit of the sales of cars ; - Ensure effective functioning of a unified Contact Center 🔴 Responsibilities: - Implementation of a system of control of sales of the holding ; - Organization of the operational and strategic planning, sales and regular benchmarking of key performance indicators of all car sales ; - Ensure the development and monitoring of CRM systems in all divisions of the holding and other IT-related technology to the process of selling cars ; - Control of the process to ensure quality customer service ; - Ensure implementation of best business practices and technologies, regulatory work, sales of cars 🔴 Achievements - Developed and implemented common standards for retail sales of cars - Introduced a uniform system of basic training for sales consultants - Developed and implemented a uniform system of mentoring for sales consultants - Developed and implemented common standards for institutional sales, standardized job titles and responsibilities of managers and salespeople, sales - Developed and implemented a common system of compensation plans, as well as non-financial incentives system for all managers and employees, sales of cars - A complete modernization of a single contact center, organized by the office of the audio control - Developed and launched a number of strategic projects that provide performance management sales funnel - Established and standardized a common system of basic key performance indicators of sales (KPI) - Implement a single, automated "on-line system" KPI-reporting of indirect and direct indicators of departments of retail car sales - Organized a consistent and structured upgrading of local CRM-system (MMC), held its full software integration with Contact Center software, and automated inventory of the primary vehicles (ASPA ADAR), so that sales departments (and other areas) have a powerful and unique tool for management, planning and support the sale of the car at all key stages of interaction between customers and sales staff. - Has also been introduced and adapted to existing business processes, the primary ACS Warehouse (ASPA ADAR)

🔴 Main objectives: - Development of qualitative and quantitative level of sales for regional dealers ; - Ensure the implementation of weekly and monthly plan for the arrival of funds ; - Enforcement of monthly and annual plan for sales by the number and the model mix ; - Ensure provision of dealers necessary for the distributor reporting ; - Implementation of effective communication and to address operational issues between the distributor and dealer 🔴 Responsibilities: - Carrying out regular visits to support and monitor the activities of reporting dealers organizations - For basic sales training and product managers and sales staff of dealers - Control over the participation of a dealer in the training conducted by a distributor or external trainers - Monitoring the implementation of centralized marketing and dealer promotions - Monitoring compliance by dealers pricing policies established in the territory of the accountable - Control over the timeliness of deliveries, shipments, the period of implementation, paying dealers accountable - Monitoring compliance Demonstration Policy - Direct participation in the development and coordination of annual and monthly sales plans in order to develop and monitor their activities - Development of measures to develop the dealer (company structure, staff motivation, increased activity) and monitoring of compliance with agreements reached - Monitoring of compliance with corporate standards for dealer and distributor of other requirements to dealerships in the field of sales (orders, deliveries, storage, accounting, personnel, etc.), service, interior design, promotional items, etc. - Collect information on activities and pricing of key competitors in the market HYUNDAI brand

🔴 Main objectives: Work with regional distributors (product FMCG)

(production and sale of tobacco products makes the R-1, WEST, etc.) 🔴 Main objectives: developing and conducting trainings and field coaching for sales-reps & line managers (product knowledge , sales skills, management skills, trade marketing and merchandising)

(production and distribution of chewing gum and candy products - Dirol, Stimorol, Mynthon, Chewits etc.) 🔴 Main objectives: developing and conducting trainings and field coaching for sales-reps & line managers (product skills, sales skills, personnel management, merchandising skills)