Изучение потребностей, создание учебных курсов и проведение обучения, оптимизация бизнес-процессов

Реализация глобальной политики по развитию сотрудников коммерческого отдела, менеджмента компании в России и странах Восточной Европы. Разработка и реализация тренинг программ для локальных рынков, Полевой коучинг для менеджеров и представителей Компании для повышения эффективности продаж

Provided diagnostics and consulting for Skoda Rus, Pirelli Russia, training / coaching project for ScinCeuticals (LOreal)

Создание Стандартов Работы розничной сети; выявление потребностей бизнеса и создание и реализация стратегии обучения собственной и партнерской розницы

Develop training programs according to Company Standards and business needs; Provide training for retail staff for Russia, CIS and Mongolia; Assess and test effectiveness of the retail staff Assist HR FREYWILLE Manager in interviewing candidates and assessing in recruitment Ensure fulfilment of Corporate demands in sales, service, customer communication and visual appearance, be an example for the staff Develop scripts for retail staff to communicate with customers Communicate with HQ regarding any issues on retail staff selling process, Translate and adopt Corporate sales and product materials Solve other performance related issues like corporate uniform and staff jewellery Manage training budget

Objectives: To ensure effective training and certification processes for Hyundai dealers in Russia To increase sales via dealers' staff professional developemnt To ensure effective budget allocation and use To input into Company effectiveness and competitiveness on Russian automobile market To manage Training Academy staff and ensure their effectiveness Manage Training Academy budget

Negotiations with key potential customers, Projects and Courses presentations Training courses development Post-training activity Certification Projects: Harley Davidson Fashion Retail and Marketing Project Hyundai Russia Marketing seminars World Class VIP service seminars

Responsible for consulting and training / development projects for MSX Int in Russia Projects: Volvo Russia Parts Business Audit and Strategy development Volvo Russia Fashion and Accessories Mercedes Sales and Service Project Dealerships sales performance audit

Responsible for development of the network of media terminals in Germany via: Developing sales performance of Triniti office in Berlin Developing effective working network with content-owners and retail / public areas management Developing on-going control, training and coaching system for managers

Role: * Provide sales with effective support and develop brand knowledge and brand loyalty in order to achieve Corporate sales targets, negotiate with key retailers, support Canon partners with effective training and loyalty programs. * Structure and increase effectiveness of Partners Support and Product Training division in order to provide Canon partners with effective training programs for sales consultants and managers including internet-based training courses. Achievements: * Re-structure and develop Training Dept. * Re-start Canon / Image Club to increase recommendation rate in retail via special programs for sales consultants. * Develop In-Store project for MediaMarkt and regional retail. * Change the department structure to implement Product Trade Marketing division to meet Company needs in managing projects and events. * Set up goal-setting and project management processes in the department. * Set up the training activity aimed at sales increase and retail support. * Develop in-field and web-based training courses. * Organize special training events for regional photo communities. * Organize 3 regional Road Shows. * Organize 3 large-scale exhibitions (Photo Fair St. Petersburg, On Demand Moscow, Photo Forum Moscow). * Initiate and manage Corporate Values Set development. * Training events for the employees.

Responsible for Company' structural and regional development, including recruitment of the staff, T&D system development, sales results in 6 regions Achievements: * Review Company structure and develop new organizational structure both for Company and specifically for Commercial dept. * Manage Marketing, PR and HR issues and regional sales development including office in Ukraine. * Responsible for management recruiting and assessment * Develop Training and Development processes and structure. * Responsible for sales in 6 regions in Russia. Manage regional and central (Moscow) sales offices. * Responsible for T&D, Marketing activities, regional sales results via developing effective regional structure and management. * Develop in-company training specialists to share best experience. * Review current regional staff, up-date office structure, motivation system and job-content, introduce structural approach to operational performance. * Fully responsible for sales in identified regions.

Responsible for Rolf strategic staffing initiatives, which includes all employee training and development programs for front-line and management employees. • Introduced a highly effective sales recruiting program that added 150 sales consultants over a 18 month period of time, • Initiated a successful Management Development Program for managers in Rolf Auto Retail Group • Developed Competency Model for Sales staff, • Developed integrated programs for Sales Consultants, • Was responsible for developing and implementing new reporting system, • Implemented Standards Of Performance for the front-line employees in Rolf dealerships; • Directed all recruiting and induction for Rolf dealerships • As HR dealership Start-up Project Director was responsible for managing all HR processes to start-up new dealerships As Dealership General Director was responsible for delivering target results, developing sales, service and marketing strategy, as well as for the strategies’ implementation, managing and developing people, developing customer-oriented service, managing front-line performance in sales and service, supervise finance situation of dealership, managing conflict situations, provide coaching and training for employees.