inviting designers from Moscow and other regions of Russia to work with the company, and maintaining existing partnerships. Receiving and support of design projects for customers across all product groups. Drawing up specifications and commercial offers. The introduction of proposals to improve the quality of partnerships, the conditions of interaction, in order to increase the influx of customers, proposals for optimal placement of the exhibition product (in terms of price / quality) for the client. Communication with potential customers and networking. Assortment advice and further clarification of needs. Work with catalogs, price lists and reference books. Orientation by price segment, product design and delivery time. Work with objections and bring the transaction to its logical conclusion. Interaction with company departments regarding the availability of goods from supplier partners. Ordering goods, monitoring the processing of applications by relevant employees. Processing customer-manager telephone conversations, monitoring and evaluating the quality of service. Monitoring compliance with cleanliness, order, aesthetic beauty, optimizing the effective placement of inventory items of all categories of the salon, to increase sales. PR, organization and conduct of entertainment and information events, catering within the company’s salon, to establish contacts with potential and existing agents. Market monitoring, pricing and conducting market research on the best promotion of goods and attracting partners, designing print and outdoor advertising and working with contractors, design development and updating price tags for expositions. As a result of the activity, the customer’s perception of the price / quality ratio is improved, the shock effect is reduced when reacting to the prices of elite products. Maintaining company accounts on social networks and attracting potential partners. Writing effective content for the company's website and partial SEO optimization on a personal initiative. As a result of the work, the company achieved an increase in the number of partners, positive feedback from cooperation, and as a result, an increase in the number of customers and an increase in sales and sales.

Support and development of the Axapta organization’s main help system. User support, work with HelpDesk systems (support service). Experience in accounting systems and processing applications, CRM systems. Also - in the field of insurance - updating information on counterparties, banks, insurance rules, insurance products and risks. Knowledge of CRM-CL, ManageEngine ServiceDesk Plus, Microsoft Dynamics AX, Microsoft SQL Server Management Studio and other software products. During the work, all deadlines for processing applications have been strictly observed. Lack of delay at HelpDesk's requests for entering and updating information, fulfilling the duties of the department head. Personal initiative and development of proposals to improve employee productivity without increasing workload. Adopted and approved by the management of the company department.

Work with clients in the settlement department when an insured event occurs. Consultations and acceptance of claims for damage and packages of documents on car insurance. Resolution of conflict situations. Organization of inspections of damaged property, preparation of amicable agreements, reception of judicial documentation. Work in the Loss Management Information System (OISUU) on the 1C: Enterprise platform. Payments on the writ of execution, collection debits. Thanks to the ability to work in a team and interact with many departments of the company, I have met all the deadlines for resolving claims on four hundred and fifty customer requests and more regarding insurance cases and explanatory work.

Work in a centralized settlement department. Making decisions on refusal or payment for an upcoming insured event registered in the 1C: Enterprise system (OISUU) in all regions of Russia. Checking the packages of documents of the traffic police, the Ministry of Internal Affairs, costing, CASCO and OSAGO insurance policies, documents of the vehicle owner. Verification of compliance with the stated requirements. Interaction with many departments of the organization. Work in the agro-industrial complex of the IRC - confirmation of the authenticity of OSAGO insurance policies issued by VSK CJSC or a statement on compensation for direct losses from other insurance companies has been confirmed. All terms for consideration of claims for payments. Lack of delay in making decisions. I trained five employees.

Work in a centralized settlement department. Making decisions on refusal or payment on mutual settlements between insurance companies in the 1C: Enterprise system (OISUU) from all regions of Russia. Verification of incoming claims and sets of documents provided by insurance companies for mutual settlement of insurance events. During the work I trained three newly arrived department employees, the delay in decision-making was also reduced to zero.

Work in the department "Center of retail insurance". Fixing activities in the corporate base of microsoft dynamics crm. Conducting telephone conversations with individuals and legal entities. Appointment of meetings. Consulting, providing information on the company's insurance products and insurance rules, working with objections, resolving conflict situations. Inspection of property subject to further insurance, and drawing up acts of pre-insurance inspection. Studying the underwriting process. In November 2011 key insurance contracts for hazardous production facilities were concluded. Two organizations refused the services of former insurance companies in favor of CJSC "VSK".

Advising and assisting customers in the selection of goods and services. Work with objections and resolution of conflict situations. Paperwork during the sale, work at the cash desk (opening / closing of the day, settlements with customers (in 1C: Trade). The layout of the goods in accordance with the requirements and the maintenance of the workplace clean. Carrying out inventory, collection, security in the cabin. During the work, the volume of sales of goods and services increased by more than 10%. Exceeding the sales plan within two months, increasing the productivity of the outlet.