Vice President of WFDY Coordinator of the Middle East and North Africa Region (MENA) WFDY Headquarters Budapest, Hungary Full Contract The World Federation of Democratic Youth (WFDY) is an international youth organization, recognized by the United Nations as an international youth non-governmental organization and one of the first organizations granted general consultative status with the United Nations Economic and Social Council Affiliations : ECOSOC (General consultative status),(United Nations Education,Scientific and Cultural Organization) (UNESCO)

• Risk management on forex clients • Sales Manager • company representative on local and international standards (Europe ,CIS, Russia) • AML and documentation specialist (Word check, Passport check ,OFAC check) • Internal Audit • KYC editor/reviewer (know your costumer) • Head of document translation department (Arabic , Russian , English) • Marketing forex accounts, cards and offers for worldwide clients (European, Middle East, Africa, Russian and CIS countries). • Promoting deals and funding cards • Supervising marketing campaigns and client service performance • Good knowledge concerning the regulations of the following central banks: Lebanon, Russia, Cyprus and Qatar.

• Supervising marketing campaigns and client service performance • Sales Consultant ideas and strategies • Sales representative for GCC & CIS • Conduct periodic internal reviews or audits to ensure that compliance procedures are followed. • Assess product, compliance, or operational risks and develop risk management strategies. • Disseminate written policies and procedures related to compliance activities • Evaluation of sponsored ads rendering and advertising plans conduct • Budgeting and strategies • Good knowledge concerning the regulations of the following central banks: Lebanon, Russia, Cyprus and Qatar.

• Handle online marketing and communication operations, managing advertising campaigns and inbound marketing tasks. • Digital marketing consultancy services, planning and organizing client’s services solution online on different platforms (Fb, google services, ads, Twitter, Linkedin and pinterest) • Product set up knowledge which are tailor made to the requirement of merchants: Fees, Forex SMS, Email notifications Worked on various projects integration for different merchants including Payroll programs such as (Global Linguist Solutions), Payout solutions (MAYZUS Investment Company), Wallet solutions NorthForce. • Responsible for scoping Payroll Support manuals and Employee trainings. • Responsible for monitoring the different phases of the projects life cycles. • Responsible for setting up new products for various project types • Additional knowledge concerning the regulations of the following central banks: Lebanon, Russia, Cyprus and recently Qatar. Nov 2009 – Apr 2013 • Handle overall corporate customer relationship related to payroll solution, card issuance and internet financial services. • Head of consumer support: leading and guiding consumer support department Training junior officers/officers during probation period. • Reviewing and initiating Anti-Fraud/ chargeback procedures (affidavit, dispute, cancelation fax). • Reviewing and organizing reports related to overdrawn accounts and renewal procedures. • Becoming the lynch-pin between commerce companies and their clients. • Liaise with client personnel, vendors and consultants during the process of establishing Merchants operations and during Merchants operations. • Processing Manuel payments for the merchant • Preparing overall review document for the audit department • Investigating and solving merchant’s complains reversal, debit, refund, disputed bank account entries. • Conduct due diligence process for all corporate Customers and handle waiver limit reports. • Instant review and resolve all the Customer’ queries assigned directly and indirectly. • AML and documentation specialist (Word check, Passport check ,OFAC check) • Monitor operations / transactions for the purposes of regulatory requirements and perform information gathering, control and analysis of operations / transactions • Perform daily global and local sanctions screening • Good Knowledge of the FATCA law • KYC editor/reviewer (know your costumer)