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Was more than two weeks ago

Female, 35 years, born on 23 November 1990

Moscow, metro station Smolenskaya, willing to relocate, prepared for business trips

Business assistant

100 000  in hand

Specializations:
  • Sales manager, account manager

Employment type: full time

Work experience 6 years

December 2016February 2018
1 year 3 months
Gucci RUS & Dior
CRM specialist
/ aftersales coordinator/MTM coordinator/ CRM specialist Sales, service standards and operation. Organization and conduction of aftersales service. MTM operation in MRTW department. CRM and events arrangement
August 2014December 2016
2 years 5 months
Four Seasons Hotel
Assistant Food and Beverage Manager
Hotel preopening task. Administrative work and documents translation. Service standards and operation. Banquets and special events arrangement. Staff coaching. P&L, forecast and results based budgeting, KPI. Monthly inventory. Payroll. Salary calculation. Department purchasing orders. Assistant Spa Director Reception coaching: product knowledge training, retail skills, upselling. P&L, forecast and results based budgeting, KPI. Monthly inventory of retail and professional products. Payroll. Salary calculation. Department purchasing orders. Collaboration with PR and Sales department for Spa promotion and Spa membership. Personal characteristics: * High work potential * Punctuality, Self-organization * Strong leadership ; * Highly developed analytical and problem solving skills * Focus on growth and results * Stress and conflict resistance * Detail-oriented with an ability to learn new concepts and their applications quickly.
May 2014July 2014
3 months
Challenger 850
VIP flight attendant
VIP flights arrangement
November 2013April 2014
6 months
Hotel Ararat Park Hyatt
Trainee
MIT Food and Beverage/Kitchen
January 2013September 2013
9 months
Restaurant manager
Republic, Santo-Domingo
July 2011September 2011
3 months
Hotel Geliopark Empire
Assistant Restaurant Manager
Hotel preopening task. Administrative work and documents translation. Service standards and operation. Banquets and special events arrangement. Staff coaching. P&L, forecast and results based budgeting, KPI. Monthly inventory. Payroll. Salary
April 2011July 2011
4 months
Reservation Department
Front Desk
Check-in/check-out, reservation agent
May 2010September 2010
5 months
Head office
Front Desk Agent
Grand Circle Cruise Line ( Front Desk Agent on a cruise ship ``Tikhii Don'' ``Mosturflot - service'' Ltd company Front Office Manager and Tour Guide on a

Skills

Skill proficiency levels
Sales Skills
Teamplayer
Retail
MS CRM
Teamleading
Teambuilding
Driving Licence B
Умение работать в команде
Written Translation
Product Promotion
Английский язык
Customer Service
Пользователь ПК
Negotiation skills
Presentation skills
Project management
Team management

Driving experience

Driver's license category B

About me

• High work potential • Punctuality, Self-organization • Strong leadership • Highly developed analytical and problem solving skills • Focus on growth and results • Stress and conflict resistance • Detail-oriented with an ability to learn new concepts and their applications quickly.

Higher education

2013
Higher education
Universidad Autónoma de Santo-Domingo
the Institution of Social and Economical
2012
Higher education
Pyatigorsk State Linguistic University
Institution of International Service and Tourism

Languages

Russian — Native

English — C2 — Proficiency

Italian — A1 — Basic

Spanish — C2 — Proficiency

Citizenship, travel time to work

Citizenship: Russia

Permission to work: Russia

Desired travel time to work: Doesn't matter