Full administrative support all departments - Organisation and maintenance of documentation flow - Clients, customers collaboration and support - Contracts negotiations and preparation - Provides communication systems by identifying needs, evaluating options, maintaining equipment, approving invoices - Personnel search and selection - Travels support (hotels, flights, etc) - Corporate events organisation

- Organization, management and control over the company processes and staff - Ensuring cooperation between all departments - Budget planning and control - Reporting to founders - Maintaining and monitoring the level of service and quality - Interaction with regulatory, fiscal authorities - Clients collaboration, negotiations,contracts preparation - Developing and implementing company corporate standards, HR policies - Developing and implementing KPI system - Personnel search, selection , training - Personnel motivation, adaptation - Developing staffing structure, departments manual, labor contracts -Jobs description development, HR administration - Collaboration with suppliers and customers - Permits and licenses - Search facilities, moving office and production unit

- Actual clients collaboration and support - New clients attraction and development - Daily operations control and support - Contracts discussion and preparation - Tenders documents preparation - Analytical and marketing activity for checking of the new business possibilities at the market - Advertisement and promotion campaigns - Presentations preparation - Strategy development,business planning, budgeting - Sales team management, performance appraisal,managers coaching - Personnel recruitment :locals and expatriates - Administrative matters - Migration issues - Problems solving

July 2000 – April 2009: “Coleman Services” (recruitment company) August 2007 – April 2009: Personnel Development and Internal Communication Manager - Developing and implementing personnel policy in accordance with the company strategy - Adaptation/Induction Day programme working out and implementing; - Internal communication policy development and implementation - Managing and providing training and development services to all departments: improve job competence, career development and contribute to ensuring that HR needs are satisfied across the area; - HR support to all departments - Training needs analysis ; - Corporate culture working out, organising corporate events ; - Problems solving; - Internal/external training programmes development and implementation; - Personnel attestation programmes development and implementation; - Budget preparation and control; - Motivation programmes development and implementation; - Regional offices training /adaptation/attestation organisation and conduction. January 2005 – August 2007: Training Manager - Managing and providing training and development services to all departments - Working out and conducting business trainings; - Analysing trainings needs, - Preparing training budget; - Developing various training programmes ; - Couching company employees; - Working out and realisation employees’ assessment; - Developing the regulation and procedures of employee's attestation and training - Conducting social employee survey within the area June 2000– January 2005:Senior Account/Account Manager - Recruitment and candidates selection, interviewing, documentation, CV preparation assistance, candidate matching according to requirements of a Client; - Candidate testing per existing procedures, assistance and participation in the process of selected candidate interviewing by Client; - Negotiating and working out the contracts with Clients; - Presentations preparation; - Providing temporary personnel for the Clients; - Development and introduction offer packages including the company’s proprietary testing system, training seminars and HR - Consulting services; - Wide-spread candidate search by means of internal databases and advertising campaigns; - Labour market monitoring, data collection and analysis of HR markets and the most recent personnel policies, marketing activities; - Placement orders follow-up, invoicing, documentation and filing; - Preparing labour contracts with employees according to Russian legislation - Reporting in labour compensation, business trips; - Collaborating with insurance companies; - Participating in exhibitions, seminars, conferences.

- Responsible for establishment of working programmes and control and monitoring working performance of the Delegation staff. - Responsible for formulation of business programme of the Head and facilitation of interaction with Ministerial delegations from CIS countries and European business delegations. - Accompanying the Head of the Delegation during negotiations in Ministries meetings - Co-operation with delegations of European countries; - Organisation of round tables, seminars, conferences; - Providing office administrative support;

May 1998 - November 1999:Scott Wilson Kirkpatrick, EC - Tacis TNRUS 9603:Inland Waterways and River- Sea Transport. Moscow Pilot Project Manager Responsible for the Nizhny Novgorod module of the project  Management and organisation of a pilot project in Nizhny Novgorod Port where new accounting systems were established using "Galaktika" software;  Co-operation with Port management and control over all port’s departments involved in this projects;  Reported directly to the Project Manager in Moscow and planned and co-ordinated teamworking on the express analysis and installation of the new software;  Organisation of meetings with city authorities, port management and different companies;  Organisation and participation in exhibitions and conferences;  Assisted in preparing of tender’s documentation;  Identifying port’s training need and working out the training programmes;  Assisted in drafting of a business plan for a new cargo terminal in the port;  Management and control of the office project stuff. August 1996 - May 1998:Scott Wilson (UK) EBRD Institutional Development Project . Aktau Port. Project Manager Assistant/Project Coordinator The Project, funded by EBRD, was to assist the management of the Port to come into line with Western management and marketing methods. There was a wide ranging programme of technical co-operation between the port staff and employees (140 staff) and the foreign experts (20). I had general responsibility for the co-operation programme.  Management of all resources and activities in the project office during extended absences of the expatriate project manager  Planning and facilitation of meetings and the TA programme work between Port Management and the western consultants, up to six experts at any time  Identification of company business fields required for training  Preparation of training program for the port's employees  Translation of technical and contractual documents  Interpretation in meetings and conferences  Organisation of meetings and presentations for clients including EBRD and Ministry of Transport  Office administration and personnel management