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Was more than two weeks ago

Male, 25 years, born on 16 June 2000

Moscow, not willing to relocate, not prepared for business trips

call center representative

Specializations:
  • Interpreter

Employment type: full time, part time, project work/one-time assignment, volunteering, work placement

Work experience 1 year 9 months

December 2019July 2020
8 months
concentrix Belfast,Uk(remote)
CALL CENTER REPRESENTATIVE
Concentrix Belfast,Uk(remote) ------- - Answered calls and emails regarding customer concerns -Providing administrative support to the service team and consistently achieving my short-term and long-term goals. - Assisted customers experiencing problems with company service -Answered calls,responded to emails,and spoke with clients face to face
July 2018July 2019
1 year 1 month
Broma restaurant
CUSTOMER SERVICE AGENT
Contact current and prospective customers regarding inquiries - Sought out training opportunities to enhance customer relationship management abilities and further boost satisfaction scores. - Reviews reports and logs to improve customer service

Skills

Skill proficiency levels
patience
Timeliness
clear communication
empathy
positive attitude
attentive listening
organization
Adaptability
willingness to go the extra mile
flexibility
Leadership Skills
Planning
determination
commitment

About me

I love volunteer work,once a month i volunteer in my university.During my last volunteer shift,i was responsible for organising the food and drinks that was served during the event.I worked with other volunteers to ensure that the hall was neat after the program was over.Volunteering not only introduces me to new people but also allows me to serve my community.I interact with many people of different backgrounds who share my passion for giving back. I have played since high school,so i joined a local basketball team to stay in shape and meet new people in my area and communicate with them.I am the captain of my team i ask my team to show up 30 minutes early to warm up and run some plays before the game.I encourage everyone to communicate during the game and try to keep each player involved so they can know their health status and can get more experience,our motto is 'understanding is the key'. I love travelling this create opportunities for me to meet new people and learn more about their lifestyles and how to handle people.

Higher education (bachelor)

2023
Higher education (bachelor)
Aeronautics , Bachelor of Science
2018
Higher education (bachelor)
Nnamdi Azikiwe university
Service Award
2016
Higher education (bachelor)
VINELI COLLEGE

Languages

English — Native

French — A1 — Basic

German — A2 — Elementary

Spanish — A1 — Basic

Citizenship, travel time to work

Citizenship: Nigeria

Permission to work: Russia

Desired travel time to work: Doesn't matter