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Was today at 03:38

Male, 38 years, born on 4 July 1987

Moscow, willing to relocate (Krasnodar, Rostov-na-Donu, Saint Petersburg), not prepared for business trips

Senior Manager Sales and Operations

300 000  in hand

Specializations:
  • Chief Commercial Officer (CCO)
  • Sales manager, account manager
  • Chief operating officer (COO)
  • Head of customer service
  • Head of sales

Employment type: full time

Work experience 16 years 6 months

September 2017currently
8 years 9 months
Jaguar Land Rover Canada
Senior Manager, Sales and Operations
Lead the annual six year business plan process, working closely with Product, Finance and GSO to develop a robust demand plan, ensuring all executive presentations and input deadlines are achieved  Conduct analysis of monthly production allocation, working closely with Global Supply to ensure model allocations are in line with seasonality, forecasted engine and trim requirements  Support dealer network and field stuff with daily business activities Selected Achievements:  Designed and launched an allocation model, which ensured dealers get models/derivatives conforming with local market demand (20% improvements in days to turn)  Based on detailed analysis of inventory, created an action plan for dealer stock optimization, which resulted in improving of turn rates by 17%  Established dealer targets for the network, which led to an aggressive growth of 12% YoY (fastest-growing brand in premium segment)
August 2015September 2017
2 years 2 months
Nissan Canada
Manager, Sales Planning
Identified, planned, and implemented sales activities designed to improve market penetration and profitability targets.  Oversaw full lifecycle of strategic initiatives from inception to delivery. Facilitated communication with agencies, vendors, and external partners for a broad range of strategic plans and activities.  Performed market and competitor research, compiled and analyzed data, and produced reports. Selected Achievements:  Developed and implemented a target generation tool, utilizing vehicle registration data from POLK and internal growth targets, which improved overall growth by 10%.  Coordinated with team members to build and implement an incentives optimization model created on the principles of linear optimization, which increased return on investment by 18%. PAG E 2 O F 2  Automated reporting processes using dashboards and stories in Tableau software, which enabled stakeholders to review real-time data from mobile devices.  Analyzed data from Maritz and JD Power to establish an action plan, which increased client retention by 12%.
December 2014August 2015
9 months
Audi (Canada)
Senior Specialist Sales Operations
Reviewed and analyzed sales and dealer operations to identify and correct knowledge gaps.  Coordinated with the dealer development department to develop training collateral and oversee knowledge transfer.  Collaborated with product planning and marketing departments to develop the C-D segment strategy for Canada, to achieve segment penetration and profitability targets. Selected Achievements:  Supervised a team of four to complete an aging inventory project; analyzed supply chain, allocation, and distribution processes, and identified opportunities to decrease in-stock aged inventory by 30%.  Introduced a forecasting model, built on the foundation of Holt-Winters exponential smoothing method, which improved segment forecasts accuracy by 20%.  Identified improvement opportunities in the follow-up and test drive areas of the selling process and analyzed mystery shopping results; created process improvements which improve customer experience scores by 10%.
January 2014December 2014
1 year
The Boston Consulting Group
Internship
• Developed the “Seat and Eat” program, which resulted in a 30% increase in income from the Food and Beverage Department and reduced traffic at the food court during meal breaks. • Recommended construction of a separate entrance to the Lounge Bar, to increase customer base and bring in additional income during away games. • Conducted market research and analysis; recommended outsourcing the restaurant to a catering chain to reduce costs and increase profitability. The client implemented the solution.
May 2009May 2013
4 years 1 month
Specialist Dealer Development
• Aligned sales, strategy, and operations teams across the dealer group to increase efficiency and profitability. Selected Achievements: • Managed analysis of prospective markets in southern Russia. Utilized household income information and competitive environment as a baseline, which resulted in seven new profitable dealerships within four years. • Directed the dealer group to implement product mix strategies to increase presence in Southern Russia, which increased market share from 6% to 8.5% over three years. Assistant Sales Manager – May 2008 – April 2009 • Monitored and set daily, monthly, and annual sales targets. Ensured all team members provided exceptional customer service to optimize client satisfaction and retention rates. • Ensured stock was properly balanced with sales targets.

Skills

Skill proficiency levels
Sales Planning
Business Development
Leadership Skills
Business Process improvement
Presentation skills
Strategic Planning

Driving experience

Own car

Driver's license category B

About me

Accomplished and dedicated professional with in-depth experience in corporate planning, sales and operations management, and data science. Demonstrated success in managing complex analytical projects, developing and executing process and procedural improvements, and facilitating communication with stakeholders at all levels. Proven leadership skills, adept at providing the support, guidance, and direction needed to achieve key operational goals. Possesses exceptional organizational and time management skills; effectively prioritizes competing demands in deadline driven environments.

Education

Secondary education

Languages

Russian — Native

English — C2 — Proficiency

French — B2 — Upper Intermediate

Tests, examinations

2014
Toefl
117
2014
GMAT
690

Citizenship, travel time to work

Citizenship: Canada, Russia

Permission to work: Russia

Desired travel time to work: Doesn't matter