-Establishing accounting control of bikes -Providing control for bike maintenance -Coordinating team of technicians -Providing control for tech staff -Assuring maintenance quality -Handling several bike repair services at once -Being responsible for several regions and tech teams -Establishing solid interactions between bike repair service and Stores -Tech team procurement control -Assisting HR team in looking for candidates -Gathering stats -Developing instruments for collecting stats -Creating regulations -Working closely with IT department and other departments in general -Making educational materials -Making reports -Making presentations -Hosting online meetings, cooperating with different departments within the company -Being flexible, finding solutions in critical cases -Constantly analyzing a lot of stats and information -Making strategies to prevent critical cases -Using MS Excels, Google Sheets on advanced level -Working in a team -Multitasking and working under a stress

-Assisting in project launching -Online mentoring new employees in New York -Working under swiftly changing conditions -Rendering guiding materials into English -Making new materials for newcomers in New York -Assisting in training model development -Creating video content for new employees -Making training and creative video and audio materials for employees and events -Shooting and editing videos -Making scripts -Doing internship as Inventory specialist -Hosting live training classes for new employees in New York -Assisting in launching a startup

- Customer Support via e-mail, telephone & chat in a proactive and friendly tone; - Monitor transactions based on the AML compliance policy; - Remote processing payment transactions via the administration (CRM) panel; - Troubleshoot and report technical issues to the IT department.

- Receiving incoming calls - Making calls, - Processing profiles, - Communicating with customers

- Welcoming and directing customers - Answering customers' enquiries - Answering incoming calls - Troubleshooting - Maintaining lobby area nice and clean - Being ready to solve problems personally even if it's not your area of concern - Calling a cab - Emailing - Keykeeping - Room checking - Being communicable and kind

- Customer communication; - Operating with cashbox; - Accepting customers' orders; - Multitasking; - Keeping working area clean; - Maintaining workflow;