Writing an IT strategy Description of the IT application landscape Writing a roadmap Market analysis for import substitution of IT components (software and hardware solutions) Analysis of payroll and contractors Infrastructure audit

Since June 2019 I took over responsibilities for managing all IT Infrastructure department. Adopt a new IT strategy: - focus on Hybrid Cloud (Private Cloud + Russian Public Clouds) - development of DevOps practices and release process (CI\CD) Focus support team on ITIL processes and SLA\SLI\SLO. Setup Project and Product approach inside Infrastructure teams. Change concepts for Digital Workplace Adopt new IT Architecture for 3 DC's, several NetCenters, Stores and WareHouses

Main mission: Provide IT technical services for HQ employees and 80+ Stores and WareHouse in Russia and Kazakhstan. Set-up IT operation (processes, systems) such as for workplace and infrastructure. Purchasing new equipment, re-worked lifecycle policy for used equipment in HQ (partially in stores). Align Global projects with Russian business unit. Setup IT Governance and escalation matrix between HQ in France and Russia Developing existing IT services for new BU such as Kazakhstan opened in 2018 Re-worked process of interaction with contractors and vendors for the IT Infrastructure department. Planning of the IT budget (employee salary, procurement, training, project activities); Ensure regular reporting to IT Director including monthly presentation of achievements for the all company; Achievements: - Implementation of monitoring for infrastructure services and applications; - Setup two DC’s and several net-center; - Implementation of SCCM 2016 and services based on it: the process of installing updates to workstations and servers, distribution of applications, workplace management (workstation images); -Built and Run infrastructure for new BU in Kazakhstan.

IT team management: - 6 managers - 3 technical architects - 60 engineers Interaction with representatives of Husqvarna and Fujitsu Sweden, Fujitsu Denmark; Development of new services; Infrastructure projects management; Project management application development (SharePoint); Financial management (invoicing, project forecasting, budgeting) Management of IT processes (Incident / Change / Problem / Asset / Release); Setting and monitoring the execution of KPI's / SLA; Development of additional agreements to the contract; Ensuring compliance with security policies; Passing of audits PCI DSS, ISAE3402; Design and support of fault-tolerant solutions, DR-tests; Testing business continuity plans (BCP); Management team composition, assessment of the complexity of tasks, the distribution of tasks between performers, the motivation of the team; Formation of reporting; Support for more than 15,000 of end users; Support for more than 1500 units of server hardware;

The leadership team that provides support for a wide range of technical systems: - 20 engineers; The motivation of employees, education plans; Interaction with representatives of foreign customers; Maintenance of a high level of service (achievement of contractual OLA); Distribution of resources to solve emerging problems; Setting up and implementing the Asset & Configuration management process; Development and updating of procedures; Implementation of TIER approach.

Management of the organization and providing technology infrastructure services to Olympic venues; Develop a strategy and plan for the organization of infrastructure and services (IT, telecommunications); Interaction with key partners in providing equipment and services (Broadcasters, Media, Partners of the Olympic Games); Coordinating the work of technical teams implementing equipping the Main Media Center (including a ServiceDesk on the object); Warehouse Management. Control order and delivery time of the equipment; Risk management in before and during of games; Tracking and ensuring SLA; Using ITSM to meet customer requirements. Achievements: Implemented the project: about 4,500 pieces of equipment, more than 10,000 end-users, the total number of direct reports 60 people.

Started as technical staff (cable guy) in 2009. From 2010 moved to the Facilities department as an engineer. Main activities: Design and construction of server, data centers; Monitoring the implementation of projects; Leadership team (10 people); Interaction with other departments; Planning for equipment purchases; Monitoring reporting facilities; Hardware Setup. in December 2010 promoted to Deputy Chief of the Telecom Department. Achievements: 9 built data centers in 5 cities

Introduction of web-server application for managing projects and tracking error (Redmine / Ruby on Rails), FC "Regional Information Resource" and "Health Center"; Advising groups of programmers in the Chelyabinsk region; Support of contracts with vendors; Refinement of existing software and its introduction in the regions; Software testing; Creation of new software for the needs of the institution (C + + Builder, ASP.NET); Configuring Apache, PHP, IIS 6, MS SQL; Web (www.miac74.ru, www.zdrav74.ru (1C-Bitrix); Setting a version control system Mercurial.

Development and implementation of CRM; Expanding the customer base of subscribers; Sale of telephone cards.