Providing the work with the talents in coordination with the requirements of Russian legislation and Interstate policies and standards Coaching and Mentorship colaborating with Team Leads and managers regularly and proactively provide effective coaching and guidance Specific duties include ensuring standards and procedures are consistently applied, in addition to coordinating activities with other departments in order to facilitate the achievement the hotel's goals Implementing procedures and policies in the scope of HR and business Organizing and leading the HR department Control of the payroll system Leading the employees trainings and their qualification growing Internal Celebrations. Overseeing and doing plan values aligned, fun and collaborative team events and celebrations Budgeting. Achievments: During the period we maid rebrending of the hotel Marriott Courtyard, put in line all Marriott standards. Organized accoding the Labor Code and business needs implemented the new Salary Policy. Effective staff rotation,promotion beetween the 4 hotels

Achievements 2017 According reviews through portal Review Pro –highly scored employees of the hotel more than 9\10, a lot of positive feedbacks about quality of employees and their high skills of hospitality. Proper conversion of payroll expenses for 1st part of the year. All migration & labor inspection checking passed successfully. Changed motivation of employees according market reality, give us savings in payroll of 5% of two big departments and opportunities to increase upsell. Achievements 2016 Strong system of meetings was implemented –departmental in all departments –one per month, 4D strategy -4 times a year, Recognition meetings -1 per month New motivation policy in M&E helped to increase sale in 2016 by 30% vs 2015. Reduced Payroll costs 11% 20015 vs 2014, control of Manning on daily-weekly basis, quick implementation of changes within the market & occupancy, increased the number of students and children more than 40% comparing to 2015. In time done all Mid Year Review and Annual reviews with employees vs dimensions, filled forms for reserve (talent pool) in the hotel. Promotions during the 8 month of 2016 more than 40. Number 1 hotel through analytic market report Improved reviews about staff vs 2015 (95% positive) Twice employees addressed to the court for the reinstatement of both cases are completed in favor of the Employer. Achievements 2014 Successful preopening and running of the new hotel to Olympic games 2014.

Pre-opening activities

• Establishing and implementing annual objectives for the HR department • Maintaining all personnel related policies and procedures • Developing direct and oversee overall complex recruitment and hiring activities • Participating in the budget process as it relates to staffing • Developing effective C&B programs and social package • Monitoring staff turnover and working on the projects targeting to retain talents • Controlling HR Documentation • Conducting HR audits • Reporting

1. Ensure all administrative processes, control setting contracts (agreements), communicate with controlling and administrative organizations 2. Control fullfielding procedures and standarts of company 3. Managing & improving KPI 4. Supervise managers of shops & other specialists 5. Monitoring market of competitors 6. Managing HR processes 7. Control markerting & advertising processes of branch 8. Managing profitability 9. Compose & control budget of branch

• Recruiting (Monitoring labour maket, contact to institutes of higher education, colleges & employment center, participation in fairs of vacancies, collaboration with mass media, Internet) • Selection & adaptation of personnel • Managing traing & development, KPI • Organizing corporative events • Administrating transfer and promotion of talent • Controlling HR Documentation • Conducting HR audits • Budgeting & controlling for HR expenses • Reporting I organazed HR processes in Sochi region. During my activities indexes of HR perfomance were improved: turnover was reduced, I provided optimum staff, higher traning level, diminished recruiting expenses I worked out assesment & development project.

Setting contracts & consulting corporative clients, Reporting to Chief office of BeeLine, MTS, Megafon; training of new shops operators, setting contracts (agreements) & communicate with sub dealers.

Managing processes of collection documents for full fielding technical conditions of private cliens & organizations. Setting contracts. Reporting

Ensure all processes of reception service, supervise administrators, control full fielding procedures and standards of the hotel.