Role: SAP consultant (support) Responsibilities: - Supporting FICO users - Supporting SD users as SD consultant backup - Coordinating SAP release - Elaborating new support model for OMNI processes

Projects: - Implementing IBM order management solution for OMNI (e-commerce) initiatives - Launching customized products website Role: Business process owner Responsibilities: - Defining business requirements - Analyzing existent business processess and evaluating risks imputed by new IT implementations - Developing user-acceptance test plans together with IT team - Peforming user-acceptance test - Raising RFC's for development team - Alignment of changes with process owners and key users - Writing instructions and conduct users' education - Support users daily and ensure well-timed technical support is provided by IT team - Initiating and leading process changes

Projects: - Rollout of planning and budgeting functionality (SAP FM) Responsibilities: - System customizing - Business processes' blueprinting (ARIS)

Projects: -Functional upgrade SAP Soluton Manager to version 7.1 -Implementing planning and budgeting functinality (SAP BI/BW) Responsibilities: - System customizing - Project documentation - Defining business requirements - Writing instructions and conduct users' education - Support users daily and ensure well-timed technical support

Internship in consulting department

Internship in financial audit department