Worked in the Travel industry for 16 years from a guides position to the Head of the destination. Agency organizing various activities and creating events for group getaways including team buildings, stag/hen party or birthday celebrations, operating in many popular European destinations. HR, training and supervising, Customer service, Last Minute Bookings, Sales. Activity Reservations, Communication with Supliers.   Work experience   04/2002 - 09/2017 Destination Manager, Operations Manager, Tour Manager, Sales , Head Guide Top management Travel Agency, name provided upon request. (50 - 99 employees) Agency organizing various activities and creating events for group getaways including team buildings, stag/hen party or birthday celebrations, operating in many popular European destinations. From a guide to Leader of a Prague team. Responsible for: HR, training and supervising, Customer service, Last Minute Bookings, Sales. Activity Reservations, Communication with Suppliers and Clients, Creating activities (description and pricing), Marketing , PR. Present and establish new destinations.   11/1999 - 06/2005 English as a Foreign LanguageTeacher Training and education David Holis Language Center/Amadeus/Ability/VSAK/ OA, OI Working as a teacher of English with many varied groups of clients, from beginners to advanced (TOEFL and FC). Clients include Citibank, Honeywell, Esso, IPB, Ceska Poistovna, FNM, IPS,Trustfin, Prague Tribune, Raiffeisenbank and Skoda among other companies.   02/1998 - 10/1999 Office Manager/Executive Assistant Administration James T Howard III Inc., New York Maintained and operated small corporate office of general constructing firm, including all data entry, records administration, financial reconciliation and high-level correspondence with customers and suppliers.   12/1996 - 02/1998 Interpreter, Translator, Liason State and public administration Privat Engagement. NY, USA Interpreter, Translator, Liason General Assistance, translation and crucial facilitation for USSR nationals appearing before INS courts, NY.   01/1997 - 10/1997 Front Desk Manager-Tourism and accommodation Mamaroneck Hotel, NY Supervised and coordinated reservations, guest services, credit verification and payment receipts. Supervisor of general maintenance   03/1996 - 01/1997 Dishwasher/Waitress/Hostess Restaurant and Catering Tommy's Restaurant, Connecticut My final position involved welcoming customers to high quality establishment, coordinating seating arrangements,facilitated all aspects of service to ensure customer satisfaction. HR: recruitment, training,supervising.   Education   2006 - 2009 RNU (Russian New University ) Advertising, public relations, and marketing   1996 - 1998 Manhattanville College, NY General preparation   1990 - 1994 Moscow Music College Arts and applied arts Choir Conducting. Piano, Vocal Performance.