Cooperational and consolidated work with such departments like: Front Desk(reception), Housekeeping and Engineering , receiving and distribution of requests , and Guest claims. Posting of all requests through GXP Platform. Taking and placing Room Service orders. Managing guest requests for Housekeeping items(such as additional pillows , hair dryers , etc .)Receiving /delivering engineering or maintenance -related guest calls. Practical work in Micros and Opera.

Operational work with the passengers of such companies like Lufthansa ,Austrian ,Swiss and Brussels airlines at the airport . Conflict resolution of the urgent situations with the foreign passengers using two languages English and German. The cooperation with back offices and Remote Business Centres located in Porto , Frankfurt , Zurich , Bangkok and Capetown.. Business correspondence , Monitoring and abidance of the procedures and instructions issued by the headquarters of Frankfurt , Munich and Zurich, Interpretaition of its polices and adaptation for usage at the airport . Working at the front desk as a handling agent ; selling and exchange of the tickets . Taking excess baggage payments . Servicing Walk-in customers , providing all services dedicated to airlines. Working in several types of GDS , providing good service to the customers of the airlines over the phone calls or face to face . Handling cash and credit cards , issuing reports during the shift .The interpretation of the custormers compliances with backoffices of the airlines. Cooperational and consolidated work with the Deputy Station managers in English and German by phone and online.Simultantous translation during the shift and brief meetings with the Staff of the Airline.The translation of New Tecknical Instructions of the Airline and its future intriduction for the practical work .

Serving the passengers of Vim airlines at the airport Domodedovo. working and solving urgent questions during delays and cansellations of the flights , cooperational work with the staff of the airline , controlling ticketing,excess baggage fees ,seats , Monitoring passengers loading lists ,helping the passengers with the accomodation during delays. Practice of the private inrerpretations of the VIP clients and foreign customers .Business correspondence with the staff .

Servicing passengers of such companies like Lufthansa ,Austrian ,Swiss and Brussels airlines at the airport . Working at the front desk as a handling agent ; selling and exchange of the tickets . Taking excess baggage payments . Servicing Walk-in customers , providing all services dedicated to airlines.working in several types of GDS , providing good service to the customers of the airlines over the phone calls or face to face . Handling cash and credit cards , issuing reports during the shift .Business trips to Frankfurt and Zurich , getting airline certificates after passing qualified exams and tests in English for the fulfillment at daily work, A plenty of interpretation current work with the foreign customers , dealing with their compliences and quick resolution of the urgent questions.

Working at the airport Domodedovo as a handling agent of Lufthansa and Austrian Airlines, providing all customers needs of the company : ticket issuance , reservation and exchange , refunds , with the further reporting to the company

Reservation and issuance of electronic tickets . Exchange and Refunds . Daily sales reports . Renting real estates abroad . Phone calls and email with the corporate customers .Business correspondence and hotel accomodations abroad.

Direct cooperation with administration . Responding to the leader requests . HR administration . Feeling and keeping of employee time. Employment and dismissal at work.Business trips . Practice of private interpritations and tutoring students in the English , training them and interpriting different in stylisic texts , working like a free conductor and translator.Practice of written translations of building documentation.

Conducting lessons in English and German . Daily teaching reports .Conducting lessons in English and German for the students of the Technical University, Work with the foreign literature and interpriting its material using grammar and lexicology of English and German , and preparing it for usage at the lessons.