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Male, 43 years, born on 16 November 1982

Moscow, not willing to relocate, prepared for business trips

Key account manager

200 000  in hand

Specializations:
  • Sales manager, account manager

Employment type: full time, part time, project work/one-time assignment, volunteering, work placement

Work experience 17 years 8 months

February 2023currently
3 years 3 months
Dymatrox LLC

Moscow, www.dymatrox.com

Financial Sector... Show more

Key Account Manager
• Support for merchants in the following categories: gambling, betting, online-casino, forex, webcam, videohosting and other types of business, including onboarding, document flow, technical suport, control of financial reporting, rearrangement and replenishment of balances, as well as related tasks. • Interaction with providers, acquirers, aggregators on the integration of new payment methods, onboarding of merchants. • Interaction with the integration and technical support department on all issues related to merchant support; • Creation of offers and descriptions of payment solutions. • Maintaining reports on the working day. • Conducting a sync-call with the team according to a schedule agreed with management. • Providing responses (or response times) to requests from merchants and providers (in specified order of priority), within 5-15 minutes; • Providing answers to urgent requests (replenishment/rearrangement of balance, emergency situations, etc.) on weekends and holidays. • Initial verification of merchants for risks and fraud, obtaining metrics attendance and turnover, passing mutual KYC/DD. • Reporting on merchants (in development and connected) in Google Docs / CRM. • Creating chats in Telegram/Skype with new merchants/partners, registration personal account, provision of API and test access. • Strict adherence to the principles of confidentiality and data security. • Maintaining a constant turnover of merchants, monitoring the decline in conversion and withdrawals turnover daily, technical issues, carrying out measures to restore turnover. • Upselling of new products together with BDM. • Carrying out management instructions in the order of priority related to direct or indirect job responsibilities. • Compliance with the regulations provided for each type of task. • Friendly, regular and prompt communication with clients and partners of the company.
July 2017March 2021
3 years 9 months
NCR Corporation

Argentina, www.ncr.com

IT, System Integration, Internet... Show more

Technical Consultant: Technical Development Manager
Implementing Technical Analyst; Windows/Linux Administrator; Technical Writer; and Specialist of Corporative Software. Knowledge of software architecture; Oralce MySQL and Microsoft SQL Server Databases. Experience in Linux and in Microsoft Windows Server Operating Systems. Knowledge of Middleware, and of Application Servers like WebSphere; Weblogic; GlassFish; Tomcat and JBoss.
November 2007August 2016
8 years 10 months
Banelco S.A. / Prisma Medios de Pago S.A.

Argentina, www.prismamediosdepago.com

Financial Sector... Show more

System programmer
Systems / IT; Financial. HP Non-Stop Administrator for ATM; POS; Internet Banking networks and new financial business. Experience in BASE24 in ATM; POS; B24 classic; architecture and XPNET.
June 2004March 2006
1 year 10 months
SAF Argentina S.A. / Lessafre Argentina S.A.

Argentina, www.lesaffre.com.ar

Food Products... Show more

Administrative assistant
Administrative cadet with handling of administration tools; management and filling out paperwork. Treasury auxiliary with responsibilities in billing control and administrative funds. External trade and accountancy personal administrative.

Skills

Skill proficiency levels
Internet
Английский язык
MS Office
Испанский язык
Borland C++
PHP
Unix
Bank Software
MS SQL
Windows Os
Business intelligence
Development
Routing Protocols
HTML5
TCP/IP
Linux
WebSphere
WebLogic
JBoss
GlassFish
ORACLE
MS SQL Server
XML
Apache Tomcat
VMware
Joomla CMS
CMS Wordpress
LDAP
Norton Ghost
SOAP

Driving experience

Driver's license category B

About me

I am writing to introduce myself and express my interest in joining your team. I have a strong background in Information Technology (IT), business development, and sales within the banking and financial industry. Since 2007, I have worked in both technical and commercial roles, specializing in technology solutions for the financial sector. Over the years, I have gained extensive experience in managing and selling payment services within the international financial industry. My expertise combines technical development with a strategic business perspective, allowing me to lead high-impact projects in various companies. I have in-depth knowledge of IT systems, server administration, and emerging technologies. My experience includes programming (Pascal, C/C++, PHP, HTML, XML, CSS), application servers (Glassfish, JBoss, Tomcat, WebLogic, WebSphere), databases (MySQL, MS SQL Server, Oracle), and frontend and backend development platforms (React, Angular, Laravel, Django). Additionally, I have led technical and commercial teams, managing B2B and B2C sales through various channels such as face-to-face meetings, phone calls, emails, and social media. This combination of technical and commercial skills has enabled me to develop business strategies and optimize operational processes in dynamic environments. My key strengths include teamwork, adaptability, problem-solving skills, and the ability to make critical decisions under pressure. Regarding my language skills, I am fluent in Spanish (native), Russian, Italian, and English (B2 level in the latter three), as well as Portuguese (A2 level). I studied Russian at the Nizhny Novgorod State Linguistic University, earning an intermediate-advanced certification. In 2020, I also obtained an international B2-level certification in Russian from St. Petersburg State University. I would be honored to contribute my skills and experience to your company’s success. I am available for an interview to discuss my qualifications in more detail and learn more about this opportunity. Thank you for your time and consideration. I look forward to your response. Best regards, Matías N. Gianera Phone: + Telegram: @matyiusha

Portfolio

Higher education

2012
Higher education
University of Buenos Aires
Faculty of Engineering, Applied Informatics

Languages

Spanish — Native

English — B2 — Upper Intermediate

Italian — B2 — Upper Intermediate

Russian — B2 — Upper Intermediate

Professional development, courses

2013
BASE24 Performance Training
ACI, Omaha, Nebraska, USA
2013
DSM/SCM Operations and management for HP NonStop systems
Course taken in remote way from USA. Buenos Aires, Argentina.
2012
HP NonStop NB-Series Field Support Training
HP, Palo Alto, California, USA
2012
Introduction to HP NonStop Field Support Training
Course taken in remote way from USA. Buenos Aires, Argentina.
2012
Seminary in Chip Technologies.
Seminary taken in Marriott Hotel. Buenos Aires, Argentina.
2011
NonStop S-Series TCP/IP system management
Course taken in remote way from USA. Buenos Aires, Argentina.
2010
BASE24 courses
ACI, Buenos Aires, Argentina.
2010
HP NonStop NS-Series Server Administration I
Course taken in remote way from USA. Buenos Aires, Argentina.
2010
Basic Operation HP Non Stop
North Data Uruguay, Montevideo, Uruguay.
2008
Introduction to UNIX Systems
EXO, Buenos Aires, Argentina.

Citizenship, travel time to work

Citizenship: Argentina, Italy

Permission to work: Russia

Desired travel time to work: Doesn't matter